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L&F Careservices Reviews 

3
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TrustScore 4 out of 5

4.0

Home Health Care Service
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Company details

  1. Home Health Care Service

Written by the company

L&F Care Services Limited began in 2013 primarily focusing on social work activities and independent assessments in different local authorities. L&F Care Services Limited was registered as a Domiciliary Care Agency in May 2021. The aim is to provide care in a way that puts the service user in full control of their care and to grow into the full-fledged care company that assists thousands of people to retain their independence within their homes. Person Centred Care is at the heart of what L&F Care Services Limited stand for. Our service believes that every person is an individual and that they must be empowered to live their lives as independently as possible. Therefore, we pride ourselves in being flexible and offering a personalised service to all our clients and our carers will always go an extra mile for our clients to ensure their needs are met.

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4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

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(3)

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Rated 5 out of 5 stars

Fantastic team

I just wanted to mention L & F care to anyone who is looking for care for their loved one. They are amazing team and the love and care they give to my Mum is incredible. They are so thoughtful, caring and reliable, nothing is too much trouble for them. My Mum canbe awkward sometimes but they are so patient with her. I would 100% recommend them to anyone.

September 20, 2023
Unprompted review
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Reply from L&F Careservices

Hi Christine,

Thank you for taking the time to leave us a 5 star review. We genuinely appreciate it. We are so pleased to hear that team are thoughtful, caring and flexible. We will share this with the rest of the Letchworth Team.

Warm regards

Lorah

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Rated 5 out of 5 stars

Outstanding in every way

L&F have been looking after my Mum (94) since she came out of hospital and was determined to live at home 18 months ago. For the past 9 months mum has been bed bound and yet her care is so good with 4 visits a day there is not a single pressure sore. The staff are all so caring and kind and friendly that even my Mum who can be cantankerous at times really loves them. They are the only reason mum is not in care which she hated with a passion. As I live 3 hours away I find the constant communication and updates very reassuring and the staff will always go the extra mile with mum ie waiting with her after hours until the paramedics or GP arrives and are in constant touch with me and also Gp and local pharmacies if her meds are low etc. they administer all her drugs and coordinate her nursing visits etc etc
I could go on and on but I think one of their best accolades is when mums social worker, occupational therapist, physiotherapist, GP, practice pharmacist, practice nurse, hospital consultant, discharge coordinator- every single NHS worker who has had contact with Mum have made a point of praising the quality of care she gets and how lucky we are as a family to have them.
They are 100% reliable and never miss a visit even when the snow was a foot deep!
I cannot recommend them highly enough and I’m so grateful to them for making my Mums last few years more bearable. Amazing!

June 17, 2023
Unprompted review
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Reply from L&F Careservices

Hi Richard,

Thank you for taking the time to post a 5 star review. It is excellent to hear that the staff are caring, kind and friendly. I will be sure to share your feedback with the rest of the team.

Kindest regards

Lorah

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