Honestly, I wasn’t so sure about buying such expensive sunglasses because I was completely unfamiliar with the brand and their quality. But I gave them a chance, and I’m truly extremely happy with wha... See more
Company replied
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Review summary
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Reviews shaping this summary
This was my third time getting a pair of sunglasses from this brand. My husband is picky, but he loves their unique designs especially for the summers. He's gone through many sunglasses but this brand... See more
Company replied
The delivery was very fast. Packaging and accessories were amazing. The glasses are top quality and they look like it. The design is unique and they are definitely worth it! The customer support was e... See more
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I'd seen these for years online, but it wasn't until I was at their store in Venice that I got to try them on. I was very impressed with their quality and classic styles with a modern twist. The herit... See more
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Company details
Written by the company
L.G.R srl is an Italian eyewear brand of high-end glasses and sunglasses, started by Luca Gnecchi Ruscone in 2008.
Inspired by Africa, Handmade in Italy...
Written by the company
- Inspired by Africa
- “Some years ago I was in Eritrea, Africa, wandering through my grandfather’s old warehouse of Italian imports, when I discovered a model of sunglasses from a time long forgotten. These beautiful designs immediately evoked the romanticism of an era long gone by. The merging of two worlds; the adventure of Africa and the glamour of the Riviera. I returned to the original manufacturers and created a line capturing this timeless elegance…” Luca Gnecchi Ruscone
- Handmade in Italy
- L.G.R eyewear is entirely handmade in Italy by three artisanal families, who build each frame from start to finish using traditional methods of production in order to deliver an authentic and noble product. L.G.R preserves Italian values and heritage through hard work by real people who have spent their lives specializing in this meticulous line of craftsmanship. The result is a genuine product that translates excellence through passion and authenticity.
Fast and free shipping worldwide
14 days return policy
We ship all orders with our logistics partners UPS (worldwide) and TNT (Italy).
Depending on your location, the shipping time may take:
EUROPE: 2-3 working days
UNITED STATES: 3-4 working days
REST OF THE WORLD: 5-6 working days
Contact info
Piazza Lecce, 4, 00161, Rome, Italy
- +39 06 4341 3879
- customercare@lgrworld.com
- lgrworld.com
Excellent quality
March 28, 2024
Reply from L.G.R
Dear Muhammand,
Thank you so much for your five-star review! We are happy to hear that you are satisfied with our quality: providing top-notch products is always our priority.
If you have any further feedback or need assistance in the future, please do not hesitate to reach out.
L.G.R Customer Care Team
Excellent and outstanding!
March 24, 2024
Reply from L.G.R
Dear Milene,
Thank you so much for your review! We're thrilled to hear that you found our products excellent and outstanding. Your satisfaction is our top priority, and we're delighted to have met your expectations.
If you ever need anything else or have any questions, feel free to reach out.
L.G.R Customer Care Team
Reply from L.G.R
Thank You for the precious feedback!
L.G.R Customer Care
Beautiful frame and excellent service
As always, beautiful frame and excellent service. This was my third glasses from L.G.R.
The 4 stars because the frame was sent without fitting the frame's hinge/temple (extremely wide).
March 12, 2024
Reply from L.G.R
Thank Yout for your kind feedback, we are glad to have you as a loyal customer!
Our apologies for the little inconvenience.
L.G.R Customer Care
Always fantastic customer service with…
Always fantastic customer service with the client in mind. Beautifully crafted sunglasses that are timeless!
March 7, 2024
Reply from L.G.R
Dear Duncan.
We appreciate your positive feedback!
Ensuring excellent customer service and offering timeless products is our priority.
L.G.R Customer Care
Packaging very beautiful and nice as…
Packaging very beautiful and nice as nice as pineapple on pizza
February 29, 2024
Reply from L.G.R
Dear Nashwan,
Thank you so much for your kind feedback!
L.G.R Customer Care
My new fav brand!
I don't only love their original designs, I love their exceptional customer service! I recently had my stained sunglasses fixed by them, and I couldn't be more impressed. Not only did they return my sunglasses looking like new, but they also did it at no cost to me. It's even more impressive because although I shopped at their Milan store, I live in Miami, but that was no roadblock, they helped me get them across the world! A special shoutout to Martina, the Customer Success Rep, whose kindness and assistance made the entire process seamless and enjoyable. I highly recommend LGR for their top-notch service and commitment to the most exclusive designs and customer satisfaction!
March 10, 2024
Unprompted review
Reply from L.G.R
Dear Clara,
Thank you for your glowing review!
We're delighted to hear that you had such a positive experience with our customer service team and that we could assist you with fixing your stained sunglasses, despite the distance.
We take great pride in providing exceptional service to all our customers, regardless of location.
We appreciate your recommendation and look forward to serving you again in the future!
L.G.R Customer Care
Everything about this company is perfect
I received the Suez sunglasses from LGR recently and they are by far the best glasses that I have ever owned. The quality of craftsmanship and design is outstanding, this boutique company nestled in Rome evokes a sense of old world charm that is hard to find these days. As a person who has always had a fascination with Lawrence of Arabia type of adventurers, the rich history and connotations behind the brand is undeniably alluring. Whilst I understand that LGR are somewhat of an exclusive boutique, for those who know, it does not get better than this. Grazie!
March 8, 2024
Unprompted review
Reply from L.G.R
Dear Alessandro,
Thank you so much for your kind words!
We're thrilled to hear that you're enjoying your Suez sunglasses from LGR.
Your appreciation for the craftsmanship and design means a lot to us. and we're glad to have exceeded your expectations.
L.G.R Customer Care
Reply from L.G.R
Dear Amalmogren,
We are glad to hear you had a positive experience overall!
Thank you for sharing your feedback!
L.G.R Customer Care
Forever my favorite since over a decade😎
January 29, 2024
Reply from L.G.R
Dear Dragana,
That's fantastic to hear! We truly appreciate your long-standing support. 😎
L..G.R Customer Care
Just received my LGR travel case
Just received my LGR travel case . Very happy as it is excellent quality just as all other LGR products are . I will continue to enjoy the high standards of workmanship that is LGR . Your products are simply magnificent. Grazie LGR .
January 18, 2024
Reply from L.G.R
Dear Richard,
Thank you for your kind words! We're thrilled to hear that you're enjoying your LGR travel case and that it meets your expectations for quality. We're committed to maintaining high standards in our products, and we're grateful for your support. Grazie!
L.G.R Customer Care
Impressed with my new sunglasses
Impressed with my new sunglasses! The polarized lenses provide excellent clarity, reducing glare effectively. The sleek design is both stylish and comfortable. Sturdy build ensures durability. A top-notch choice for both fashion and functionality.
January 25, 2024
Reply from L.G.R
Dear Tom,
Glad you're enjoying your new sunglasses!
Sounds like you've found the ideal blend of fashion and functionality!
Thank you for you kind feedback, our customers' opinion truly means a lot to us.
L.G.R Customer Care
Best Eyewear Company I have Ever Dealt With. Period.
I've been a loyal customer of LGR for their exceptional quality sunglasses, and I'm currently on my 4th pair from them. Recently, I accidentally ordered a pair I didn't intend to. However, LGR's customer care team truly went above and beyond to rectify the situation promptly. Not only did they ensure a hassle-free return and refund process, but they also offered to repair a broken pair of LGR sunglasses that I owned.
What truly sets LGR apart is their outstanding customer service, especially through WhatsApp. Their representatives were responsive, helpful, and genuinely committed to ensuring my satisfaction. Moreover, when I mentioned my upcoming travel plans, they expedited the shipping of my new order via UPS, ensuring it arrived just in time.
I highly recommend LGR not only for their superior Italian quality glasses but also for their exceptional customer service. They've earned my trust and loyalty, and I'll continue to choose LGR for all my eyewear needs.
February 7, 2024
Unprompted review
Reply from L.G.R
Dear Kimo,
Thank you for your glowing review!
We're thrilled to hear about your positive experiences with LGR and our customer care team.
Ensuring your satisfaction is our top priority, and we're delighted that we could rectify the accidental order promptly and efficiently. We're also pleased that you found our WhatsApp support helpful and responsive. It's wonderful to know that our efforts to provide outstanding customer service have not gone unnoticed.
We truly appreciate your recommendation and your continued loyalty.
L.G.R Customer Care
Reply from L.G.R
Dear Valentina,
We appreciate your kind words!
Delighted to hear you're enjoying our sunglasses.
Your recommendation is truly valued.
L.G.R Customer Care
The Best
LGR products are simply the best sunglasses you can buy . Also their customer service and support are second to none. 🙏 Grazie
January 19, 2024
Unprompted review
Reply from L.G.R
Dear Richard,
We're thrilled to hear you're enjoying our LGR products!
Your kind words about our sunglasses and customer service mean a lot to us.
We're always here to provide the best experience possible.
If you ever have any questions or need assistance, feel free to contact us.
L.G.R Customer Care
Fantastic quality and design and very…
Fantastic quality and design and very good customer service.
December 15, 2023
Reply from L.G.R
Dear Rocio,
Thank you so much for your kind words!
We're gladto hear you appreciate our quality, design, and customer service.
If you ever have any more feedback or inquiries, feel free to reach out. We appreciate your support!
L.G.R Customer Care
Serious and with top quality
Serious and with top quality. A pleasure shopping at L.G.R.
December 20, 2023
Reply from L.G.R
Dear Maria,
Thank you for your positive feedback!
We are delighted to hear that you had a serious and top-quality shopping experience at L.G.R.
It's our pleasure to provide excellent service.
If you have any further comments or suggestions, feel free to share them with us.
We look forward to serving you again in the future!
L.G.R Customer Care
Reply from L.G.R
Dear David,
It's always a pleasure to hear our customers are satisfied.
Thank you :)
L.G.R Customer Care
The delivery took too long.
December 13, 2023
Reply from L.G.R
Dear Franjo,
We sincerely apologize for the delay you experienced in the delivery.
Unfortunately, during the Black Friday period, delays in deliveries can occur. We appreciate your feedback.
L.G.R Customer Care
Excellent quality.
Excellent quality.
Beautiful design and terrific range of frames to choose from.
December 5, 2023
Reply from L.G.R
Dear Ilona,
Thank you for your kind words!
We're thrilled to hear that you appreciate our excellent quality and diverse range of frames.
If you ever need assistance or have further feedback, feel free to reach out. Enjoy your eyewear!
L.G.R Customer Care
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