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LHH Reviews 186

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff as knowledgeable, adaptable, and supportive, providing excellent guidance and encouragement during career transitions. Many people appreciate the practical suggestions, helpful sessions, and the overall positive and professional approach of the coaches. The resources, tools, and webinars provided are consistently praised for their usefulness in job searching and career development, helping individuals regain confidence and navigate challenging times. However, some customers also noted issues with the service, describing it as poor, inefficient, and even useless, with promises not being delivered. A few other people also felt that communication and follow-through were unprofessional, citing instances of unreturned calls and emails, and contradictory advice from different coaches.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and... See more

Service

Consumers find service to be ambiguous, with many reviewers reporting outstanding support, helpful coaching,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the outstanding, personalized,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as exceptional and... See more

Customer communications

Users describe ambiguous interactions with contact, with some reporting positive experiences where they were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heather from LHH was exactly what I needed. In LHH I found a coach who was a perfect mix of kind encouragement and broad knowledge as well as always finding answers for me and knowing where we could... See more

Company replied

Rated 5 out of 5 stars

Sally Walker at LHH has been a fantastic support during a time when I was looking for a new job. She asked what kind of support I wanted, provided accountability to keep me on track, and made lots... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. Ray my coach was brilliant, he made me feel confident again and was very helpful. The courses I did online were also very helpful in finding me my next job. Would recomm... See more

Company replied

Rated 5 out of 5 stars

My 1:1 career coach, Robin Moriartes was very helpful and encouraging all throughout my time with LHH. Her expertise and guidance really helped to keep me sane and grounded after a layoff during my c... See more


Company details

Written by the company

At LHH, we believe work should be meaningful, fulfilling, and connected. Our vision? To create a beautiful working world—a world where people and businesses are empowered to achieve bold ambitions. That's why we've designed solutions to address each stage of the talent journey, crafted with human care and proven expertise. These include: HR & Talent Advisory, Recruitment Solutions, Leadership Development & Coaching, Career Transition & Mobility, and Upskilling & Reskilling. With more than 50 years of experience, our network of over 12,000 professionals, across 60+ countries, supports organizations worldwide, and we are strengthened by our position within The Adecco Group, the world’s leading talent company. Visit our website to find out more about how we can support you or your business: www.lhh.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

186 reviews

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Rated 5 out of 5 stars

Learning the latest trends

Many helpful webinars and individual support.

March 30, 2026
LHH logo

Reply from LHH

Thank you for taking the time to share your experience.
We’re glad to hear that you found our webinars and individual support helpful and that your journey with us has been positive.
We wish you continued success in your next steps!

Rated 5 out of 5 stars

I highly recommend LHH services

I highly recommend LHH services. The candidate support was great!

February 20, 2026
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Reply from LHH

Thank you for sharing your experience.
We’re glad to hear that you had a positive experience and that our candidate support team was helpful throughout your journey. We truly appreciate your recommendation and wish you continued success in your next steps!

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing. Ray my coach was brilliant, he made me feel confident again and was very helpful. The courses I did online were also very helpful in finding me my next job. Would recommend this service.

January 23, 2026
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Reply from LHH

Thank you for sharing your experience.
We’re so glad to hear that your Coach helped you feel confident again and that the online courses supported your job search.
We truly appreciate your recommendation and we’re cheering you on in this next chapter!

Rated 5 out of 5 stars

I was very depressed having been made…

I was very depressed having been made redundant at very short notice and LHH people and activities helped me to get through that to the other side.

December 1, 2025
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Reply from LHH

Thank you so much for sharing this. We’re really glad to hear that our team and activities were able to support you during such a difficult moment. Redundancy can be incredibly tough, and it means a lot to know we helped you move forward.
We're wishing you all the best in your next chapter.

Rated 1 out of 5 stars

Absolutely negligible

Absolutely negligible. They assigned me a coach who seemed to be a hoarder working out of her closet, she didn't offer me any help and tried to push me off to do the fewest possible 1:1 sessions. I've requested a new coach 3 times and have eventually had to pause my subscriptions because they're unwilling to respond to me. I haven't had to apply for a job in 14 years and I'm not getting the support I need. Use LHH if you want to be abandoned.

March 16, 2026
Unprompted review
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Reply from LHH

Hi Ehren,
We’re really sorry to hear about your experience — this isn’t the level of support we aim to deliver, especially when you’re navigating such an important transition. We’d really appreciate the chance to understand what happened and make things right for you.
Whenever you’re ready, please reach out to us directly at candidatecare@lhh.com so we can look into this together and get you the support you deserve.

Rated 1 out of 5 stars

Worse than bad, creates rabbit hole to waste your time and destroy your attitude

Nothing works. The AI resume tool worked worse than any of free LLM Gen-AI boys. The first event I signed up for, the instructor was MIA, did not know of the event until I informed her, and started the program 30 minute late. The job search function does not even allow me to enter my first five job choices even though they are fairly generic titles. The job suggestions on the home page all pay less than 20 percent of what I was making, they are on the wrong continent, and wrong field. And on the last two, I confirmed several times that I entered the correct information over and over again. And I am weeks into it after reporting these problems.

If I had it to over again, I would have asked for the money to retain my own help so there would be some accountability.

I am close to giving up on LHH even though it free to me because it has been a net negative.

I am being very fair and patient because I wanted to make this work. Please don't make my mistakes.

March 1, 2026
Unprompted review
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Reply from LHH

Hi JM,
We’re really sorry to hear about your experience — especially when you’ve been putting in the time and effort to make this journey work.
What you’re describing isn’t the level of support we aim to deliver, and we understand how frustrating and discouraging this must feel.
We’d really appreciate the opportunity to look into these issues with you and make things right. When you can, please reach out to us at candidatecare@lhh.com so we can review what happened and get you the support and guidance you should expect from us.

Rated 1 out of 5 stars

LHH’s coaching… and transition services

I personally paid for LHH’s coaching and found it to be of little value.

The program overpromised and underdelivered. Coaching was superficial (e.g., resume layout changes), and one coach openly admitted she didn’t know how to help me. After I paused and secured an interview on my own within four weeks, I was reassigned to a new coach who gave contradictory advice and attempted to take credit for my progress.

I paid for an extended program based on a promised post-hire transition. LHH tried to close my case early; sessions were reinstated only after I pushed back, then became sporadic due to repeated coach unavailability. I am still owed two sessions and have received no response to four emails over two months.

The alumni benefits are generic and widely available at no cost elsewhere.

In my view, LHH offers a polished corporate front but lacks substance—especially for individual clients paying out of pocket. I cannot recommend it.

December 31, 2025
Unprompted review
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Reply from LHH

Thank you for taking the time to share your experience with us.

We’re really sorry to hear how frustrated you’ve been feeling, and we absolutely understand how stressful a job transition can be, especially when the support doesn’t meet your expectations.

At LHH, we support people from every industry and role, each with very different goals, whether that’s landing a similar position, changing careers, moving into consulting, or exploring something completely new. While our Career Coaches aren’t recruiters and can’t guarantee job placement, they are closely connected to the current job market and know what HR teams and external recruiters look for. The insights, tools, and guidance you gain are designed to help you stand out and navigate today’s competitive environment with more confidence.

If your LHH program included a specific number of coaching hours or services, we recommend reaching out to the LHH person who originally set up your program so they can take a closer look at your situation and make sure everything aligns with what you were promised.

We also want to understand where things might have gone off track. As part of our standard process, we collect feedback through mid‑program and end‑program surveys, and our Quality Team is always available to discuss any concerns or discrepancies. If you’re open to it, please email candidatecare@lhh.com so we can review everything together and work toward a resolution.

Your experience matters to us, and we truly appreciate you giving us the chance to look into this.

Rated 1 out of 5 stars

Unprofessional

Had a meeting scheduled with Tracy Isch regarding a job for which I was HIGHLY competent in meeting the employer's needs, with over 21 years' experience in this field/construction. She contacted me to schedule an online interview and never contacted me at our scheduled time. I tried 3 times to contact her and never received a response. I tried contacting her manager, Doloras/Doris, twice and never heard back from her either. I found that to be very unprofessional. If you are a company seeking a recruiting firm, I highly suggest you look elsewhere. They are not providing you with the best that you deserve. If you are a job seeker, I recommend the same. You are on hold for multiple minutes and then told to leave a message, which is never returned.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

American English only? :-)

You write a job description demanding that applicants speak American English only. There is no much difference between British English and American English apart from the accent and a few words. This is very discriminatory. I am African and I have been to several US states.

September 17, 2025
Unprompted review
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Reply from LHH

Dear CN,

Thank you for taking the time to share your feedback with us. We have taken your post as an opportunity to review the matter and will adjust the posting accordingly.

Thank you again for helping us improve.

Best regards

Rated 1 out of 5 stars

Crap service

Crap service, don't reply to emails. You aren't interested in the individual. I asked you to review my CV, you put it through AI, lazy! It was all wrong, made no sense at all. Then just kept saying we've reviewed it. Lazy! You only provide courses and sessions that are targeted at people at lower grades not executives, you are just money making and not really sympathetic to the cause. Rubbish.

March 3, 2025
Unprompted review
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Reply from LHH

Hi Elle,

We're sorry to hear that your experience with our services didn’t meet your expectations.

We'd appreciate the opportunity to learn more and see how we might make things right. Please feel free to reach out to us directly at wevalueyouropinionLHH@LHH.com.

Thank you

Rated 1 out of 5 stars

pretty useless

pretty useless, super slow, ineffieient service. I wonder how LHH even able to open a company without capable to do even a registration after a month. I won't know LHH doing any real help job or just a show off company.
My HR gave me, I signed up Jun 2025 & now end Jul 2025, the reply i got since 8Jul & no update at all.
On Tuesday, 8 July 2025 at 12:12:42 am SGT, LHH NA CAREER SERVICES, careerservices at lhh.com wrote:
Thank you for providing the updated information requested. As soon as your program confirmation is received from your sponsoring company, we will be in touch via email to get you connected to the full resources of your benefit.
Regards,
Rosario
NA Engagement Support
Career Transition and Mobility
888.224.4120
careerservices at lhh.com
Obsah obrázku text, Písmo, Grafika, grafický design Obsah vygenerovaný umělou inteligencí může být nesprávný.
Obsah obrázku snímek obrazovky, Grafika, design Obsah vygenerovaný umělou inteligencí může být nesprávný.

July 23, 2025
Unprompted review
LHH logo

Reply from LHH

Hi,
We’re sorry to hear that your initial experience didn’t meet your expectations. Your feedback is important to us, and we regret the challenges you’ve encountered.
After checking on our end, it looks like you’ve been able to access our services and are currently using them. If you need further support or would like to share additional feedback, feel free to reach out to us directly through the Career Studio platform — we’re here to help.
Thank you again for taking the time to share your experience.

Rated 1 out of 5 stars

Shiny facade, no content

Promises were made in the beginning yet the actually delivered services were poor and of no value. Coordination between LHH branches was not working. The assigned coach kept asking me the same questions over and over again but failed to deliver things that actually would help or assist me. Even after completing a survey from them were I explained my points I heard nothing ever since. Too bad, the advertised program content and options sounded really nice.

May 10, 2025
Unprompted review
LHH logo

Reply from LHH

Hi Hendrik,

We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’re sorry to hear about the challenges you faced with coordination and support.

We’d appreciate the chance to learn more about what happened and how we might make things right. Please feel free to reach out to us directly at candidatesupport@lhh.com.

Rated 1 out of 5 stars

LHH is Useless

This organisation serves literally zero other purpose than to tell you to rewrite your CV without any guidance as to what should be addressed. Had I rather than my former employer paid for their “services” I would likely be engaged in litigation as against them at this point.

July 1, 2025
Unprompted review
LHH logo

Reply from LHH

Hi Michael,

We’re sorry to hear that your experience didn’t meet your expectations.

We’d appreciate the chance to learn more about what happened and how we might make things right. Please feel free to reach out to us directly at candidatesupport@lhh.com.

Rated 4 out of 5 stars

LHH great

LHH great, to work with my career coach Cristina. So helpful and professional in putting the new things together. From CV to LinkedIn profile. Tips on the interview process. Personally found it invaluable. Appreciate Cristina help and encouragement along the way

July 30, 2024
Unprompted review
LHH logo

Reply from LHH

Hi,

Thank you for sharing your experience. We’re glad to hear that you found the support helpful as you worked on your CV, LinkedIn, and interview preparation. We appreciate your kind words, and we wish you all the best in your next chapter.

Rated 1 out of 5 stars

They are unprofessional

I had a disappointing experience with this staffing agency. In my opinion, they were unprofessional in their communication and follow-through. I would not recommend them based on my interactions, and I encourage others to explore more reliable staffing options. Time is valuable, and I felt mine was not respected.

June 16, 2025
Unprompted review
LHH logo

Reply from LHH

Hi,

We’re sorry to hear that your experience didn’t meet your expectations.

We’d appreciate the chance to learn more about what happened and how we might make things right. Please feel free to reach out to us directly at candidatesupport@lhh.com.

Rated 5 out of 5 stars

Invaluable Support

LHH provided me with an excellent programme of career support which genuinely optimised my recent career transition. My Career Coach Sally was professional, so encouraging and provided really constructive ideas to help evaluate the opportunities available to me. The range of on line resources were first class. I particularly loved the broad range of Live Events which were not only informative but facilitated a great exchange of knowledge and ideas from others on the Programme. I'd recommend taking a look at what LHH has to offer at register.lhh.com
#ABeautifulWorkingWorld #CareerSupport

May 30, 2025
Unprompted review
LHH logo

Reply from LHH

Thank you for your kind feedback. We’re glad to hear that our program supported you during your career transition. We wish you all the best in your next steps.

Rated 5 out of 5 stars

Highly recommend LHH as both customer & client

I've used LHH both as a customer and client over many years. I have always found the LHH team to be knowledgeable, adaptable, responsive and supportive. I would highly recommend them.

June 9, 2025
Unprompted review
LHH logo

Reply from LHH

Thanks so much for your continued trust and recommendation! We really appreciate your kind words and are glad to have been a reliable partner throughout your journey.

Rated 5 out of 5 stars

Lots of practical and personal support for jobseekers

Sally Walker at LHH has been a fantastic support during a time when I was looking for a new job. She asked what kind of support I wanted, provided accountability to keep me on track, and made lots of practical suggestions about avenues I could explore. She was also compassionate and kind during a very stressful time.

The webinars I attended with LHH were also excellent - particularly the full day Interview Spotlight sessions with lots of time to learn and practise new skills.

Without their focussed and knowledgeable support, I'm not sure I would have found a new job in the time I did.

May 14, 2025
Unprompted review
LHH logo

Reply from LHH

Thank you for sharing your experience. We’re glad to hear that your coach’s support made a meaningful impact during your job search. Congratulations on your new role, and we wish you all the best in the next chapter of your career.

Rated 1 out of 5 stars

Absolutely unprofessional.

May 13, 2025
Unprompted review
LHH logo

Reply from LHH

Hi,

We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’re committed to improving the quality of our service.

If you're open to sharing more details, we’d be happy to connect you with the right team so we can better understand what happened and work to improve your experience.

Rated 1 out of 5 stars

Absolute rubbish.

I'm not surprised to see the poor scores. My ex employer gave this as a service for people who were made redundant.

I hope they paid less than five pounds.

I'm always open to learning and coaching. I've been in leadership roles for 15 years and have sales and it experience for 30. My "coach" had never worked in sales, or IT. And had a couple of years experience as an office manager. She failed to turn up to the call time she set.

Absolute waste of time and money.

May 15, 2025
Unprompted review
LHH logo

Reply from LHH

Hi Ed,

We're sorry to hear that your experience with our career transition services didn’t meet your expectations.

We'd appreciate the opportunity to learn more and see how we might make things right. Please feel free to reach out to us directly at wevalueyouropinionLHH@LHH.com.

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