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Libertex Europe Reviews 9,510

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

MiThe general framework is not practical and overpacked. Transparency,Access,Cost is not practical.The buy sales framework does not shows capital availability,not practical for quick decisions.Transfe... See more

Company replied

Rated 5 out of 5 stars

had an issue with the proof of address verification (my document was rejected as “screenshot”). Dagmar Johnston helped me quickly, explained what was needed, and uploaded the correct documents for rev... See more

Company replied

Rated 1 out of 5 stars

Really poor menu, leverage, nothing to analyse. Most important, you as client are always under the table 😁 contrary to this broker because they spread you 200 plus 0,1 fee... When taking posit... See more

Company replied

Rated 5 out of 5 stars

I have worked and traded with over 2 dozen brokers and I am a Senior Software Developer and Architect. My secondary role is a Data Scientist. Briefly I develop trading software and recently Cryptocur... See more

Company replied

Company details

  1. Investment Company

Written by the company

Part of the Libertex Group, Libertex is a well-established online broker offering CFD trading across multiple asset classes, including commodities, Forex, ETFs, indices, and cryptocurrencies. In addition to CFDs, Libertex also provides the opportunity to invest in real stocks with zero commission through the Libertex Invest account. With a strong industry reputation and millions of clients worldwide, Libertex has received more than 40 prestigious international awards, including: • CFD Broker of the Year (PAN Finance, 2024) • Most Trusted Broker (European CEO, 2024) • Best Trading Experience (Ultimate Fintech, 2023). Believing in the power of sports to inspire and drive success, Libertex is proud to be the Official Online Trading Partner of Audi Revolut F1 Team. Founded in 1997, the Libertex Group has grown into a leading fintech company with a global presence. The Libertex trading platform is operated in Europe by Indication Investments Ltd., a Cyprus Investment Firm regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC) under CIF License number 164/12.


Contact info

3.8

Great

TrustScore 4 out of 5

10K reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Always room to improve

I liked the base trainings which have been removed. The app looks neat, (sub)categories divided clearly.

January 10, 2025
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Hello! Kimberley We appreciate your kind words. We are so glad that you are enjoying the experience with our app. It means a lot to our team and we would be delighted to have you among our valued customers. Libertex Team!

Rated 1 out of 5 stars

Started to earn money and they closed me

Started to earn money and they closed me without any appropriate explanation. Account 2805611515.

They wrote: "Please be informed that in accordance with the Agreement and in particular 23.1 and 23 (2)(a), the Company reserves the right to terminate the business relationship immediately without prior notice."

So, they can close you for any reason, even if you have an open position.

For a company representative:
If you need new clients and keep your current clients you should also keep profitable traders, its part of your business or you are just an another kitchen, who have all trades within a company.

November 30, 2024
Unprompted review
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Reply from Libertex Europe

Hello! Thank you for bringing this to our attention. We are sorry to hear that you are not satisfied with our service. We would like to have the opportunity to chat and investigate what happened thoroughly. Please contact us at info@help.libertex.org. Libertex Team!

Rated 4 out of 5 stars

You are bit late to give opportunity to…

You are bit late to give opportunity to make profit

November 28, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Thank you very much! If you'd like to suggest a feature or an improvement to the app, please write in to us at https://libertex.com/de/contacts We'll do our best to incorporate the same and earn a five-star rating from you.

Rated 1 out of 5 stars

Really poor you broker opposite

Really poor menu, leverage, nothing to analyse.
Most important, you as client are always under the table 😁 contrary to this broker because they spread you 200 plus 0,1 fee... When taking position.
Just on time spread is often 500 not on your site... In comparison to other service providers That is pure evil... They have speciall program uploaded.... 😉.
So fee 0,1 is total fiction. You are paying many times more at every step...
Everything under- or overstated for their profit. Libertex is hungry for clients money.
Look some cheaper and more friendly environment especially for crypto...
Ludzie trzymajcie się z dala od tych naciągaczy.
Abstand Halten, Geld verloren Gefahr!

November 24, 2024
Unprompted review
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Reply from Libertex Europe

Hallo, wir überprüfen gern, was mit Ihrem Konto passiert ist. Könnten Sie uns bitte die Einzelheiten mitteilen? Bitte kontaktieren Sie uns unter https://support.libertex.com/de/contact.

Rated 1 out of 5 stars

False promises of bonuses

False promises of bonuses
They assign you a financial advisor, everything is fine until they tell you that for depositing they will give you bonuses and that you can continue working with them.
In my case, they promised me $5000 for depositing the same amount… to make a long story short, they never give you the bonuses they promise you.
Don't believe that!

November 1, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

"Hi, we are more than happy to check what has happened with your account. Could you kindly provide us with the details. Please contact us at https://support.libertex.com/contact
"

Rated 1 out of 5 stars

Today is the third day that my…

Today is the third day that my withdrawal has been pending and nothing is being done. There are no communications coming from anywhere. I am very unsatisfied with the service here when I get better service from Solic. Account will be closed as soon as i am able to take out my fund

October 26, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Hi, we are more than happy to check what has happened with your account. Could you kindly provide us with the details. Please contact us at https://support.libertex.com/contact

Rated 1 out of 5 stars

Bad and delayed withdrawal no customer support

I’ve made a withdrawal request for over 3 days and it’s not yet granted as I write this review. This is the second time I’m having this kind of issues. I’ve resubmitted my complaint and am still waiting for a response.

October 8, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

"Hi, we are more than happy to check what has happened with your account. Could you kindly provide us with the details. Please contact us at https://support.libertex.com/contact
"

Rated 1 out of 5 stars

SCAM ALERT - AVOID AT ALL COSTS

This company is an absolute disgrace! I've been waiting for over a month to receive MY MONEY, and they’ve completely disappeared. No replies, no updates, NOTHING. It’s as if they’ve vanished into thin air after taking what’s mine. They are SCAMMERS, plain and simple.

Their so-called "customer service" is a JOKE. I’ve sent countless emails. It’s almost as if they enjoy ignoring their customers, leaving us helpless while they run away with our hard-earned money.

If you’re thinking about doing business with them—DON’T. This company should be SHUT DOWN immediately to prevent them from scamming more people.

Account 2700762057 and Account 2805650569

September 16, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

We're sorry to hear that your experience with us has not been the best. To protect your privacy, please reach out to our team, and we'll happily review any issues you may have faced. Please contact us at https://support.libertex.com/contact

Rated 5 out of 5 stars

Very useful and they teach me…

Very useful and they teach me everything that i need

September 27, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Dear client. Thank you for your kind 5-star review. We wish you continued success and all the best.

Rated 1 out of 5 stars

All the positive comments written here…

All the positive comments written here are fake. You can deposit money to this company in seconds. But it takes weeks to receive your money. I have registered with 3 different accounts in 4 years. The same problem with all of them. I have hundreds of euros that I have borrowed from them. They constantly ask you for verification. They try not to give you your money. In the end, you give up. All the good comments are fake. Do not become a member.

August 21, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Hello! Thanks for your review. We are sorry to hear that your experience did not meet our standards. We would like the opportunity to chat and investigate what happened in depth. Please contact us at support@libertex.com. We will work with you to resolve any issues as soon as possible. Libertex team!

Rated 3 out of 5 stars

Not let me traiding

August 17, 2024
Unprompted review
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Reply from Libertex Europe

Hello Jimmy! Thanks for your review. We apologize that our service did not meet your expectations. We would like the opportunity to chat and investigate what happened in depth. Please contact us at support@libertex.com. We will work with you to resolve any issues as soon as possible. Libertex team!

Rated 5 out of 5 stars

Try this app last month I make 100k with no problems I love it fr no cap

Easy money
Easy apps I like it

July 15, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Hello Issa Umer! Thank you for taking the time to leave a review about our company. At Libertex we are passionate about providing our customers with extraordinary experiences when using our app. Please let us know if there is anything else we can do for you. Libertex team!

Rated 3 out of 5 stars

Good Userinterface.

Good Userinterface.
The Trends and Indicators could be provided via standardized API for each symbol. It would be nice to see some indicators/measures directly within the graph (e.g. moving average etc.) to make it more visual on first sight. But overall simple and intuitive UI

August 9, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Thank you for rating us. Please share your ideas on how we can make the app better at https://support.libertex.com/contact and we will make sure that they are forwarded to our development team. Hopefully they can be implemented in the near future.

Rated 5 out of 5 stars

A serious Trading company

A serious Trading company. They have never been rude and always try to accommodate the customers' wishes. Thanks to the Libertex team:)

August 6, 2024
Unprompted review
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Reply from Libertex Europe

Dear client. Thank you for taking the time to leave us a review. We are pleased that you are satisfied with our services. The satisfaction of our clients is always our top priority. We wish you a pleasant day.

Rated 5 out of 5 stars

Vreau sa primesk 10 dolari cadou ca am…

Vreau sa primesk 10 dolari cadou ca am pus 60 de dolari in libertex

July 24, 2024
Unprompted review
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Reply from Libertex Europe

Salut Dima Rusu! Vă mulțumim pentru interesul acordat companiei noastre. La Libertex suntem pasionați să oferim clienților noștri experiențe extraordinare atunci când folosim aplicația noastră. Așteptăm cu nerăbdare să vă oferim o experiență grozavă. Vă mulțumim că ați ales Libertex. Echipa Libertex!

Rated 5 out of 5 stars

I have very good contactpersoon named…

I have very good contactpersoon named Dagmar and I am happy with her help. she ask me for evry help and I take all information that I need.

July 16, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Dear client. Thank you for taking the time to leave us a review. We are pleased that you are satisfied with our services. The satisfaction of our clients is always our top priority. We wish you a pleasant day.

Rated 5 out of 5 stars

Libertex in my opinion it’s one of the…

Libertex in my opinion it’s one of the best trading platform out there and trust me….i’ve tried a few!Very grateful for the opportunity of making good money with this broker!Dear Libertex Team you’re the best,thank you for your professionalism!Best Regards from Hamburg/Germany,Constantin.

July 2, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Dear client. Thank you for taking the time to leave us a review. We are pleased that you are satisfied with our services. The satisfaction of our clients is always our top priority. We wish you a pleasant day.

Rated 1 out of 5 stars

It was okay in the start but now if you…

It was okay in the start but now if you open a trade you get expired date for your Trade. I have reach to the customer service but I don't get help Because a libertex have make this Changes and for me it's not okay.

June 27, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

"We apologize that our service did not satisfy your expectations. Please contact us with the details of your issue at https://support.libertex.com/contact
"

Rated 5 out of 5 stars

I really can recommend Libertex

I really can recommend Libertex. For me it works super well. The service is very good and fast, Dagmar is helping me with all kind of issues, she is very kind and helpful and also fast, I really appreciate her service!

June 16, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

Dear Annette! Thank you for dedicating your time to us. We appreciate that you rated our product so high. If you have any questions, please feel free to contact us anytime via email support@libertex.com We will always be there for you. Best wishes, Libertex team

Rated 1 out of 5 stars

People stay away from Libertex

People stay away from Libertex! You will never succeed in this scam platform at all!!!

May 1, 2024
Unprompted review
Libertex Europe logo

Reply from Libertex Europe

"Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable, and we’re really sorry we’ve not been able to meet your expectations this time.
We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly via this email https://support.libertex.com/contact "

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