Libristo EU Reviews 727

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of books available, often at competitive prices, making it a preferred choice for many, especially for foreign language titles. People are consistently satisfied with the quality of the products received, noting that books arrive in excellent condition and are often well-packaged. The overall ordering process is described as smooth and efficient, with many appreciating the prompt delivery and good communication regarding order status. However, some customers also noted issues with delivery times, mentioning that some orders took longer than expected or experienced delays. A few reviewers also expressed dissatisfaction with the packaging, stating that some items arrived with minor damage due to insufficient protection. Additionally, a small number of people reported receiving incorrect books or experiencing significant delays in dispatch, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are highly satisfied with the wide selection... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast delivery times, good... See more

Order

Clients share positive opinions on order, with many praising the easy ordering process, well-made website,... See more

Quality

Users describe positive interactions with quality, frequently praising the good condition of the books... See more

Price

People report positive experiences with price. Many reviewers find the prices affordable and competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 2 books from libristo and they arrived to me slightly damaged. I contacted their customer support and got a quick answer. The problem was handled quickly and now im waiting for a replaceme... See more

Company replied

Rated 5 out of 5 stars

Great service, we got our book before the expected date. It's a great (and slightly cheaper) alternative to the big wicked Amazon for buying books in foreign languages. For books in your local lang... See more

Company replied

Rated 5 out of 5 stars

The book set I ordered arrived very quickly and in excellent condition, carefully packed and well preserved. The staff are extremely kind and transparent. Even when a small issue arises, they offer... See more

Company replied

Rated 5 out of 5 stars

I ordered paperbacks and they came perfectly packaged in bubble wrap in mint condition. It did take quite some time because some of the books weren't immediately available. But the customer service i... See more

Company replied


Company details

  1. Book Store
  2. Childrens Book Store
  3. Comic Book Store
  4. Law Book Store
  5. Medical Book Store
  6. Rare Book Store

Written by the company

With a selection of 21+ million book titles in more than 150 languages Libristo is the largest online bookseller of foreign language books in Europe. In our bookshops you can find books in English, German, French, Spanish, Russian, or Italian. But would you prefer to read in Polish, Hungarian, Croatian, Czech, Slovak, Ukrainian or perhaps Chinese or Korean? No problem, we have it all. We are team of young people who are constantly on the hunt for new titles to widen our selection of books in various genres and languages. And every day we ship thousands of orders to our customers all around Europe. Our vision is to provide easy access to any book in any language to any customer in Europe from the comfort of their own home. In addition, we reward our customers for every purchase - join our Libroamanto loyalty club and redeem your points for free delivery or book-themed gifts. With Libristo our customers are informed and entertained beyond their actual physical borders, they are always one page ahead. With Libristo you can "Be Whoever".


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

727 reviews

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1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Unfortunately It was the worst kind of…

Unfortunately It was the worst kind of purchase in the history of my life I have ever done!
They send me the fake book and compensate just €5 shamefully

July 23, 2025
Unprompted review
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Reply from Libristo EU

We are sorry to read about your disappointment. The book you received was not fake, but unfortunately had a printing fault. In such cases, we always offer our customers the choice between a full refund, a replacement copy, or a discount. You chose the €5 discount, which we applied as requested. We regret that the solution did not meet your expectations.

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Rated 5 out of 5 stars

Libristo's really low prices are actually a good thing.

I live in Greece and foreign language books are hard to find and also very expensive. So, I bought two books in separate times, from them and both times my orders went very smoothly. I was sceptical because the prices were significantly lower than any other source, but I actually received the books I bought, new & unused, in a reasonable amount of time, with update emails about the status of the orders, so yes, I do find them trustworthy, and will use them in the future.
(My review was delayed because I wanted to see if they continue to be the most affordable. One year later, they are.)

September 20, 2024
Unprompted review
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Reply from Libristo EU

Thank you so much for your detailed feedback, Maria! We are delighted to hear that your orders arrived safely and that our pricing and service met your expectations. We are especially happy to have proven that you can trust us. We are delighted to have you as a customer and look forward to your next visit!

Rated 5 out of 5 stars

Good friendly service

Books arrived in excellent condition, very well packed. I was kept informed of the progress of the order. I would certainly order again from Libristo in the near future.

August 12, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your kind feedback, Stephen! We are so pleased to hear that your books arrived safely and that you felt well-informed throughout the process. It is wonderful to know that you are happy to order with us again — we look forward to your next visit!

Rated 5 out of 5 stars

Personally I loved it

Personally I loved it. Of course the shipping took a bit long but that is understandable since some of my books weren’t in stock. I love that they have almost every book I am searching for and they are quite cheap and that is the reason I am ready to wait a bit longer.

Thank you Libristo, that you allow me to enjoy books for great price as a student!

August 8, 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for your lovely words, Rolands! We are delighted to hear that you are happy with our selection and prices. It means a lot to us to make books more accessible for students, and we are glad you can enjoy them with us!

Rated 5 out of 5 stars

All good

All good ! No Problems !

August 23, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your kind words. We are glad everything went smoothly, and we hope to see you back soon!

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Rated 5 out of 5 stars

Good packaging, fast delivery/processing and good customer support

Books were in good shape when they arrived and were packaged well compared to Amazon which always seems to have some sort of damage on the books due to their bad packaging. Their processing time and delivery is also really fast, it only takes a day once they get the books to process them and the books themselfs will arrive in under a week once they've been processed.

When sending an email they always responded within a day and gave clear answers which helps save a lot of time by preventing more questions.

Prices were a little on the higher side when comparing them with the prices on Amazon, but I'd say that it's worth the cost with how well they handle the books when shipping them and with how good their customer support is.

August 12, 2025
Unprompted review
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Reply from Libristo EU

Thank you very much for your feedback, Selim! We are delighted to hear that you appreciated the careful packaging, quick processing, and our customer support. We always try to make sure the books reach you in the best condition possible. We understand your point about pricing, and we truly value that you see the added care and service as worthwhile. Your kind words mean a lot to our team!

Rated 5 out of 5 stars

Super 🤩.

It all went great 😊! From ordering, delivering and receiving. The books looks very good and my son is very pleased with it. I’m sure il wil order again here. And the books that my son likes to read he can order them here. There not everywhere available.

So we are very pleased 😃.

August 25, 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for sharing your experience, Kirsten. We are thrilled to hear that everything went smoothly and that your son is enjoying his new books! It is wonderful to know we could provide the titles he loves, even when they are not easy to find. We will be very happy to welcome you back anytime!

Rated 5 out of 5 stars

No problems

No problems, good packaging, fast delivery.

August 14, 2025
Unprompted review
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Reply from Libristo EU

Thank you very much for your kind review, Kristina! We are delighted that everything went smoothly with your order and that the delivery met your expectations. We look forward to welcoming you back for your next purchase!

Rated 5 out of 5 stars

Fast delivery

I ordered a book and the right one came and fast. So I’m happy.

August 1, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your feedback, Desmond! We’re glad your book arrived quickly and as expected. We hope to see you back soon for more great books!

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Rated 5 out of 5 stars

The shipping was fast and they had the…

The shipping was fast and they had the books I was looking for, the prices were good!

August 7, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your kind feedback, Roberta! We are delighted that you found the books you were looking for and were happy with the prices and delivery. Looking forward to your next visit to Libristo!

Rated 5 out of 5 stars

Perfect service

Perfect service, good packaging and correct shipping, good price! Will certainly buy again!

August 1, 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for your kind words, Olga! We are delighted to hear that everything went smoothly and that you were happy with the packaging and delivery. Looking forward to your next visit to Libristo!

Rated 5 out of 5 stars

Love this shop !

The shop offers a wide selection of products and it provided a solution quickly when I had delivery issues, at no extra cost.

July 24, 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for your lovely review, Marie! We’re delighted you enjoy our wide selection and that we could quickly sort out the delivery issue for you. It’s always our goal to make things right and keep our customers happy. We can’t wait to help you find your next great read!

Rated 5 out of 5 stars

Great Service and Wide Selection

I’m very pleased with my experience shopping at Libristo. They have a huge selection of books, and my order arrived on time with smooth delivery. Everything was well-packaged and in perfect condition. I’ll definitely shop with them again!

August 11, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your kind words, Merve! We are so glad to hear you enjoyed our wide selection and that your order arrived on time and in perfect condition. We look forward to welcoming you back for more great reads soon!

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Rated 5 out of 5 stars

Best online book store in Europe

Best online book store in Europe, especially if you're after manga and light novels. Shipping is relatively cheap compared to other stores in Central Europe (I live in Finland) and they are packaged very well, I haven't had any damage. And still you get points that you can use for free shipping and a loyal customer discount.

In my experience (2 orders of about 7 books each) the items have been shipped faster than the estimates if they came from suppliers.

The support staff has been very helpful and always responded to me in a few hours eg. inquiring about availability and adding some extra books to my order before it has been shipped.

August 11, 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for your wonderful feedback, Roni! We’re thrilled to hear that you’ve enjoyed your books and that our services and loyalty benefits have been useful for you. It’s great to know the delivery has been quicker than expected and that our support team assisted you promptly. We look forward to helping you discover even more great reads!

Rated 4 out of 5 stars

Good books/slow delivery

The book arrived in very good condition. However, it did take a while to get to me.

July 25, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your feedback! We’re so pleased to hear your book arrived in great condition! Some titles take a little longer to reach their new homes, especially when they travel from abroad, but we’re glad yours arrived safely. We hope your next order will be just as enjoyable — and maybe even a little quicker!

Rated 5 out of 5 stars

The world is small. I wonder that i found my Book in your…

I wonder that i found my Book in your webshop and everything is oké. Thanks for Good support and service.

August 8, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your review, Herman. We’re so glad you found your book with us and that everything went smoothly. Thank you for your kind words about our support and service — it truly means a lot to us. We hope to welcome you back again soon for your next literary discovery!

Rated 5 out of 5 stars

Easy to find what you're looking for…

Easy to find what you're looking for and easy to order and quickly delivered!
A dream comes true...

August 7, 2025
Unprompted review
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Reply from Libristo EU

Thanks so much for your review, Laurent. We’re glad you found it easy to find what you needed and that your order arrived quickly. We love making book dreams come true!

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Rated 5 out of 5 stars

All good :)

I quickly found what I needed and shortly after I received my package. I really loved their packaging.

July 31, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your lovely feedback, Alexandra. We’re glad you found what you needed quickly and that you liked our packaging. We look forward to your next visit to Libristo.

Rated 5 out of 5 stars

Highly reocmmend

Simple, fast et reliable. A wide range of books in several languages on different topics : professional books, novels, etc. I highly recommand Libristo.

August 5, 2025
Unprompted review
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Reply from Libristo EU

Thank you for your review and the positive feedback on our products and processes. Please check out our e-shop again soon as new titles are added to our catalogue on daily basis.

Rated 5 out of 5 stars

Long live Libristo

As I boycot Amazon I was pleased to find an alternative. I ordered my book published in USA, received information about delivery as well as an SMS from the pick up store. Everything went very smoothly. I would not hesitate to recommend LIBRISTO.

July 2, 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thanks a lot for your great feedback. We’re really happy to hear everything went smoothly and that we could be a good alternative for you. Your recommendation means a lot—hope to see you on the Libristo e-shop again soon.

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