Libsyn Podcast Hosting Reviews 

718
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... See more

Rated 5 out of 5 stars

Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... See more

Rated 5 out of 5 stars

Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... See more

Rated 5 out of 5 stars

One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... See more

Company details

  1. Software Company

Written by the company

Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.


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4.5

Excellent

TrustScore 4.5 out of 5

718 reviews

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4.5

All reviews

(718)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

The suggestions provided were great (even though I had already tried them but they didn't know that) I also appreciated that a step to test the issue on their own was initiated by the customer service agent without me having to ask. I just wish the response was faster.

October 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Simple resolution

My emailed question regarding a subscription was answered promptly in a courteous manner and my issue was resolved to my satisfaction.

September 27, 2023
Unprompted review
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Rated 5 out of 5 stars

I have used Libsyn's support several…

I have used Libsyn's support several times now (cuz I'm not that computer literate!), and every time I've reached out to them they have been amazingly helpful, fast, kind, and patient in their delivery of the help I've needed. I've never once been disappointed with Libsyn's support/assistance!

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Chris J

Chris J. quickly and accurately answered my question! He helped me even though the issue wasn’t with Libsyn! Excellent customer service 10/10

September 22, 2023
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Rated 5 out of 5 stars

Why would you host your podcast anywhere else?

I'm a big fan of Libsyn. They make everything about podcast hosting so easy, while still allowing all the complicated things. (Most of them are pretty easy, too.) To top that off, their customer support is effective, efficient, and friendly. Why would you host your podcast anywhere else?

September 19, 2023
Unprompted review
Rated 1 out of 5 stars

Doesn't post to platforms like advertised

Says that they post them to platforms but weeks later when I check the platforms, they arnt there. So they arnt actually sharing them.

September 12, 2023
Libsyn Podcast Hosting logo

Reply from Libsyn Podcast Hosting

Hello AD,

I'm sorry to hear that you are having problems submitting your episodes to your platforms! This is certainly not the experience that we want our customers to have, and I apologize for the inconvenience.

If you would like some assistance, please reach out to our support team by emailing support@libsyn.com, and we would be happy to assist you!

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Quick replies and excellent guidance on getting my issue fixed. Walked me through the issue and even educated me so I have the wisdom
For the future!

I love this platform!!

September 15, 2023
Unprompted review
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Rated 5 out of 5 stars

Libsyn Rocks!

I've been a quite satisfied Podcaster with Libsyn for 6 years and have always been impressed with the thoroughness of their hosting and the great and quick customer service I've gottern from them whenever I've had a question. I appreciate how once I upload a new Podcast they send it out to all the major providers, which is a great time saver. Their interface is easy to use and I like how they're always adding new features as well as Podcast tutorials (available on YouTube) from time to time. I would highly recommend them to anyone starting out in this still growing field!

September 14, 2023
Unprompted review

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