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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the platform, primarily due to concerns about fair play and the presence of users playing at skill levels far exceeding their stated ratings. People often felt that the competitive integrity of the games was compromised, leading to a frustrating user experience. Additionally, some users found the staff's moderation practices to be problematic, with concerns about unfair bans and a lack of transparency. A small portion of people also felt that finding a game took an excessive amount of time, with opponents frequently stalling or not making moves. However, some reviewers did appreciate the website's interface, describing it as clean and convenient to use, and found the tournaments offered to be enjoyable.

What people talk about most

Website

People report negative experiences with the website. Many reviewers express frustration and dissatisfaction,... See more

User experience

Reviewers express significant dissatisfaction with the user experience. Many customers report encountering... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers appreciate the ability to play... See more

Competition

Users describe negative interactions with competition, citing a disheartening state of fair play due to... See more

Staff

Customers had negative experiences with staff, expressing dissatisfaction with unprofessional conduct and a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I like chess. However, not a very well done setting. There should be a strict regulations working when players waste time, they don’t play to win but to annoy people making moves without tactics. Un... See more

Rated 2 out of 5 stars

The platform itself is fine and convenient to use. However the support service they provide is terrible. The only way to find a solution to any type of tech or service problem is through forum, but if... See more

Rated 2 out of 5 stars

Notwithstanding my game ended up normally, I got their stupid message to the effect that they promoted pleasant experience and had to time me out for "potential problem"


Company details

  1. Gaming service Provider
  2. Board Game Club
  3. Game Store

Information provided by various external sources

Free online Chess server. Play Chess now in a clean interface. No registration, no ads, no plugin required. Play Chess with the computer, friends or random opponents.


Contact info

1.9

Poor

TrustScore 2 out of 5

323 reviews

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Rated 5 out of 5 stars

Excellent website

Excellent website, free membership, no ads, light-fast, good internet connection, tons of opponents, noticed that rating is 300 points inflated comparing to real ELO rating but that doesn't matter that much as it applies to all players.

August 30, 2019
Unprompted review
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