Lidl in Germany Reviews 

I have shopped at Lidl on the Oldbury Road in Rowley Regis, Blackheath, West Midlands, England since the store first opened decades ago. The past year, Lidl has gone right down market with some of its employees. I have been served 3 times now at the till by one arrogant employee who has refused me the use of my Lidl phone app for discounts. He raced my many groceries through the till at rocket speed to which I could not keep up with it or load them into my trolley quick enough and despite my explaining this he continued to rush my items through regardless. On two occasions when I've had to put items back due to not having enough funds on me, this one employee has deducted items from my bill that I swear were many items being taken back yet falsely deducted and I have ended up going home to find that items to which I had paid for were not in my shopping bags. I recently submitted a full complaint to Lidl in Rowley Regis only to find Lidl complaints Customer service persons to be more interested in the money side of the customer complaint and to what is owed and if the customers complaint is genuine or not, rather than the employees bad customer behaviour which is a disgrace. I have still not received any further reply from Lidl in regard to my many emails to them and have received no further response in regard to what Lidl owe me for missing yet paid for items. The complaint side is clearly no better than their bad arrogant incompetent employees. My daughter aged 20 (unemployed at present and desperately wanting a full time well paid job) could do and would do a far better job by miles yet Lidl won't employ her, despite my mentioning this on several occasions to Lidl. Probably because my daughter has manners and is polite with people unlike some the employed Lidl staff that Lidl have there at Rowley Regis. Lidl complaints do not take their customers complaints seriously or with the efficiency required and I can therefore understand why Lidl's ratings are low. LIDL needs a good shake up of staff both shop and management staff and I am going to fight my complaint all the way until Lidl sit up, genuinely listen and take serious notice of their customers genuine complaints and until Lidl actually do something about it more efficiently than I have witnessed to present from my recent complaint against the Lidl complaints staff.

I bought the starter packet and spent a week trying to activate it. When it finally gets activated after accepting my details and giving me the Postident, calls and SMS works but the data (4G) does not work despite choosing the 3 GB/month tariff. Tried to contact them, no reply. Really bad. No customer service, not international friendly.

first thing it's only in German, it's expensive, support doesn't exist at all

this was a cool promotion which turns into the hell when there is no support crazy prices when your internet is over..