Disspite my frustration Ms Tawanna remaind patient and understanding. She was very explanatory and made sure that I understood what needed to be done. Her assistance and calm attitude help me to compr... See more
Company replied
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I was assisted by miss Carmen from start to stop. She was extremely helpful and pleasant to work with. Miss Carman was the liaison between me and the installer to make sure they could accommodate my p... See more
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I had the pleasure speaking to Amanda, the representative on the phone. She was impeccable outstanding. Very caring, intuitive to the need of my concerns that I had. Problem solver 100%. Very kind. Co... See more
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The experience was very easy employee was very knowledgeable about services. Made it easy by finding the closest facility. Walked me through the payment aspect. She was a pleasure to talk to which is... See more
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Company details
About LifeSafer Ignition Interlock
Written by the company
Affordable, Reliable, Discreet
What Sets LifeSafer Apart
- The smallest and most discreet ignition interlock device
- Clear, transparent pricing with no hidden fees
- Nationwide installation locations for fast scheduling
- An expert support team that understands state-specific requirements and guides you through every step
Get Started Today
Schedule Your Installation | Find a Location
Who We Are
At LifeSafer, we have helped more than 1.5 million people get back on the road safely, legally, and affordably after a drunk driving arrest. With over 30 years of experience, we are a trusted ignition interlock provider worldwide.
- First-ever ignition interlock certified by the National Highway Traffic Safety Administration (NHTSA)
- 30+ years of industry leadership
- Proven reliability, accuracy, and customer support
Have Questions About Ignition Interlock Devices?
LifeSafer is here to help you understand the ignition interlock process, from installation to daily use. Below are some of the most common ignition interlock questions we receive.
-
What happens if I fail a breath test?
If you fail a breath test, the ignition interlock device will enter a temporary lockout period for the first failed BAC test. Lockout times are set by state regulation. -
How much can I drink before I trigger a violation?
Tolerance levels vary by state but are extremely low. We strongly recommend avoiding alcohol entirely and checking personal care products for alcohol content. -
Can someone else start the car for me?
No. This is considered circumvention of the device and may result in fines or jail time. -
Can other drivers use the vehicle?
In most states, yes. Other drivers can be trained, but you are responsible for any violations.
LifeSafer Ignition Interlock
Written by the company
- Competitive Pricing with No Hidden Fees
- We believe pricing should be simple, honest, and affordable. That means no hidden fees, no surprises, and flexible payment options from installation to removal.
- Smallest, Easiest to Use Device
- LifeSafer’s ignition interlock device is discreet, compact, and easy to use. About the size of many cell phones, it blends naturally into your vehicle. The simple blow pattern makes each test quick and effortless, so it fits easily into your daily routine.
- 24/7 Support and Convenient Locations
- We are here whenever you need us — 24 hours a day, 7 days a week, 365 days a year. Our nationwide network of service locations makes installation and maintenance fast and convenient, so you can stay on track without added stress.
Contact info
45241, Cincinnati, United States
- 1.800.634.3077
- community@lifesafer.com
- lifesafer.com
4.6
Excellent
20K reviews
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Very nice and very sweet and respectful…
Very nice and very sweet and respectful and very helpful
October 9, 2026
I would not suggest anyone to use…
I would not suggest anyone to use Lifesafer. They are a very shady company that charges exorbitant amounts each month without explaining why. They take advantage of your situation and add on crazy fees and penalties that you will have no idea where they came from.
It is very sad to see a business like this. Im planning to sue the company because they seem to think people with DUIs or people who refuse to take breath tests have no way to defend or fight back.
October 9, 2026
Unprompted review
Very friendly customer service and…
Very friendly customer service and prompt replies. Quick and Easy set up.
October 9, 2026
He was friendly and respectful and got…
He was friendly and respectful and got what I needed done.
October 9, 2026
Everything when efficient and timely…
Everything when efficient and timely with great communication towards initiating an appointment
October 9, 2026
Unprompted review
The people I talked to made my inquiry pleasant
The people I talked to made my inquiry pleasant. Each person I talked to lead me to a person who was so helpful and friendly, so understanding of my unique needs that the whole experience was actually enjoyable! As much as getting an interlock device could be. Great customer service!
October 8, 2026
May use AI-assist with repliesRead more
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Tawana Rozier was a huge help and very…
Tawana Rozier was a huge help and very understanding. She was the only positive experience I've had with this company
October 9, 2026
Unprompted review
Reply from LifeSafer Ignition Interlock
We are so glad to hear that you had such a helpful and understanding interaction with our team member. Recognizing our staff for their dedication and hard work is deeply important to us, and we will certainly share your kind words with them. We truly appreciate your feedback and hope your future experiences with us continue to be positive.
I was assisted by miss Carmen from…
I was assisted by miss Carmen from start to stop. She was extremely helpful and pleasant to work with. Miss Carman was the liaison between me and the installer to make sure they could accommodate my particular vehicle, and I found Life Safer fees very competitive. Dealing with DUI is not fun, but if there is one ray of sunshine it would Miss carmen!
October 9, 2026
Unprompted review
Reply from LifeSafer Ignition Interlock
We truly appreciate your feedback and are so glad to hear that you received such exceptional support during a difficult time. Navigating this process can be challenging, so knowing that our representative made your experience smooth, pleasant, and affordable means a lot to us.
Excellent competent experience making a…
Excellent competent experience making a change to my next appointment in a timely manner.
October 8, 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing your positive feedback with us. We are delighted to hear that adjusting your schedule was such a quick and seamless process. Our team is dedicated to providing efficient and helpful service, and your kind words mean a lot to us.
The person that helped me her name was…
The person that helped me her name was Kimberly she was great!!!
October 8, 2026
Reply from LifeSafer Ignition Interlock
Thank you so much for the fantastic 5-star rating! We are thrilled to hear that you received such exceptional and helpful service during your visit, as providing a great experience is always our top priority.
Greatly Appreciate
Disspite my frustration Ms Tawanna remaind patient and understanding. She was very explanatory and made sure that I understood what needed to be done. Her assistance and calm attitude help me to comprehend without getting upset. I thank G.O.D. for her today. Thank You!!!
October 8, 2026
Reply from LifeSafer Ignition Interlock
It is wonderful to know that you received such patient, clear, and reassuring guidance during a stressful moment. Navigating difficult situations can be overwhelming, so hearing that our team member's calm support helped put your mind at ease means the world to us. Your kind words and feedback will certainly be passed along to celebrate this fantastic service.
Every time I need to reschedule an…
Every time I need to reschedule an appointment and try using the portal no appointments are scheduled, when I use the chat I've had issues with some that were no help with my issue and insist on me using the portal. I end up backing out and going back in, fortunately the second person fixed the issue for me with no problem.
October 8, 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing your feedback with us. We regret the difficulty you experienced while trying to manage your schedule online and the initial lack of assistance from our team. We are taking steps to improve our self-service tools and train our support staff to ensure smoother assistance in the future. We appreciate your patience while getting this resolved.
Very Good customer Servise
Very Good customer Servise!
He responded to all my questions , he help me a lot !!
Thanks
October 7, 2026
Reply from LifeSafer Ignition Interlock
Thank you for taking the time to leave such a wonderful 5-star review. We take great pride in delivering friendly, helpful support, and we are so glad to hear that all of your questions were thoroughly answered. Knowing that you had such a positive experience with our team means a lot to us.
Reply from LifeSafer Ignition Interlock
We are happy that our agent was helpful to you!
Great staff and customer service.
October 7, 2026
Reply from LifeSafer Ignition Interlock
Thank you so much for the 5-star rating! We are thrilled to hear that our team provided you with such fantastic support. Delivering helpful and friendly service is our top priority, and knowing that we met your expectations truly means a lot to us.
Ray was absolutely amazing
Ray was absolutely amazing. Any hiccup that came up she got handled quickly for me to get a fast set up. I came from Intoxalock and everything about them is frustrating. Ray got the computer fixed at the location closest to me so I could get it installed quickly at the location closest to me after removal of the intoxalock. She fixed an initial billing error right from the start in a matter of minutes after I text her. The man installing it was very nice and also said how well Ray did in comparison to some other people they have dealt with in the past. Their computer is now working because of her! I'm in sales/customer service myself and recognize when people go the extra mile, and Ray definitely exceeded. The product itself is also so much better than Intoxalock, which she was great about describing how much better it would be. Give her a raise, keep her, have her train others. I have a friend going through the unfortunate events of possibly needing an IID and have already told them to go with LifeSafer if needed, just based off of how well Ray handled everything.
October 7, 2026
Reply from LifeSafer Ignition Interlock
We are glad you enjoyed your experience with our team. Navigating the requirements for an ignition interlock device can certainly be a stressful and overwhelming process, so we appreciate you taking the time to share how seamless your transition was. It is wonderful to know that our representative took immediate action to resolve the technical issue at your preferred service center and quickly corrected the account details so your installation could proceed without delay. We are also pleased that the service technician had such a smooth collaboration with our staff and that our device is proving to be a much easier, more reliable option for your daily needs. Recognizing exceptional customer care is very important, and we will certainly highlight this outstanding dedication internally. Thank you for your high praise, your trust in our service, and for recommending us to others who might find themselves in a similar situation. We remain committed to providing you with respectful, efficient, and reliable support throughout your time with us.
Carmen was exceptionally helpful…
Carmen was exceptionally helpful through this process and answered all of questions thoroughly.
October 7, 2026
Reply from LifeSafer Ignition Interlock
We truly appreciate you taking the time to share your feedback. Providing thorough and supportive assistance during the process is a top priority, and it is wonderful to know that your experience reflected our commitment to excellent service.
Great customer service
Great customer service. Polite and very professional. Got all the information needed with no confusion. Bryan was awesome and very patient.
October 7, 2026
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that you received such patient and professional support! Recognizing our team members for their hard work is one of the best parts of what we do, and your kind feedback will absolutely be shared with them.
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