Lifestyle Furniture 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Ordered the loungesuite june 19th, said dispatch was delayed and would be mid july at time of purchase, which was fine. Today is September 2nd and we finally have it delivered. Couch itself is gr... See more

Rated 1 out of 5 stars

[NOTE: This review is specifically for Lifestyle Furniture NEW ZEALAND (lifestylefurniture.co.nz), as many customers reviewing here are also referring to.] Lifestyle Furniture New... See more

Rated 5 out of 5 stars

So pleased with furniture and quality .. bought mirrored dressing table and stool set Stunning when set up .. some minimal putting together for table but stool fully assembled Arrived well package... See more

Rated 1 out of 5 stars

NEVER EVER USE Lifestyle Furniture New Zealand is the worst company I have ever dealt with in my entire life. Received a lounge suite damaged two holes in the fabric, didnt accept the ridiculous off... See more

Company details

  1. Furniture Store

Information provided by various external sources

Lifestyle Furniture is a furniture specialist, and we pride ourselves on sourcing and supplying high-quality furniture at great prices. We offer you excellent customer service, and amazing products with fantastic savings.


Contact info

Breach of guidelines

All reviews

(1,293)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I order chest of drawers is all glass I…

I order chest of drawers is all glass I am very happy with that. Yesterday I open this one and fitting handle maybe I did to tight when I fitting that's why 2 drawer cracked. But I believed lifestyle furniture is very good and genuine company when I give them pictures they communicated very quickly I am happy with that for replacement. Excellent service. Thanks again lifestyle furniture.

November 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

After countless issues with 2 other…

After countless issues with 2 other well known furniture stores re. customer service, delivery issues & quality control, my experience with Lifestyle furniture was a breath of fresh air. The ‘tolix style’ chairs I ordered are fantastic quality, easy to assemble and arrived when they were supposed to. Only gripe - The chairs had been reduced by £80 on the website by the time they were delivered which is a shame as I would have held off if I’d had known

November 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good quality, well mad, super comfy lovely looking dining chairs

Had been searching for a certain style of dining chair for a while, but the type I wanted was a bit above my budget until I saw these beautiful blue velvet with oak legs and chrome knocker, the best bit was they were at a reduced price for a limited time so just had to place the order.
The delivery was super fast and the chairs were better then expected, well made, good quality, super comfy and look absolutely lovely 😍👍

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect service from my…

Absolutely perfect service from my order to the delivery outstanding, very very happy with my table and chairs, high quality and a reasonable price, lowest price I found, will certainly be making more purchases

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

I got damaged furniture and they still…

I got damaged furniture and they still haven't sorted it out so I am very dissappoinrd as paid alot for it hope they will help me out

November 9, 2022
Lifestyle Furniture logo

Reply from Lifestyle Furniture

Good Morning

We're really sorry to hear that your order has arrived damaged and also about the delays in resolving the issue with your order. I can see that my colleague has raised a replacement order for the damaged parts of the unit, for delivery later this week and also a collection of the damaged parts.

We will contact you to confirm that the replacement parts have arrived safely with you and in an acceptable condition.

Kind Regards
Stephen

Advertisement
Rated 5 out of 5 stars

New dining chairs

Online ordering easy, delivery was quick, driver friendly and considerate of my home, the dining chairs were easy assembled with clear instructions
Altogether very pleased

November 5, 2022
Rated 5 out of 5 stars

Great service and fabulous products

Really great quality chairs very comfortable and excellent value for money. Customer service was very good. I contacted them to confirm delivery details and they were very helpful. Will definitely recommend to friends and family and purchase again.

October 27, 2022
Advertisement
Rated 5 out of 5 stars

I have ordered 3 pieces of furniture…

I have ordered 3 pieces of furniture from this company the service have been fantastic super quick delivery by superb delivery company. The furniture is excellent quality I had a crack on 1 piece of furniture and it was replaced within days 10 star customer service will definitely be buying from the in the future

October 31, 2022
Unprompted review
Rated 2 out of 5 stars

Have a delivery of 4 x chairs scheduled…

Have a delivery of 4 x chairs scheduled for today. Having waited in waiting for either the delivery or a time slot, i've called the office only to be told there is a problem with my order. At no point have i received email confirmation or a phone call that this is the case. Very poor customer service! hopefully when Eventually! they do turn up they live up to expectations!

October 31, 2022
Unprompted review
Lifestyle Furniture logo

Reply from Lifestyle Furniture

Good Morning

We're really sorry to hear about the delays in delivering your order and also about the lack of notification and communication in regard to these delays.

We will check with our warehouse team to understand the reasons for the delay in dispatching your order. I can see that the order is set for dispatch tomorrow for delivery next week.

We will contact you to confirm that the order has been successfully dispatched and arrived with you safely and in an acceptable condition.

Kind Regards
Stephen

Advertisement
Rated 1 out of 5 stars

I booked for Saturday delivery and it’s…

I booked for Saturday delivery and it’s Monday now it still hasn’t come not good enough I booked day off work

October 29, 2022
Lifestyle Furniture logo

Reply from Lifestyle Furniture

Good Morning

We're really sorry to hear about the delays in delivering your order. We experienced some issues with our courier company collecting consignments last week, which caused some delays in the dispatch of orders.

I can see that your order was delivered to you yesterday afternoon. Once again, sorry for the delays and any inconvenience caused. I trust the item has arrived safely with you, but if you have any further issues with this, please get in touch.

Kind Regards
Stephen

Rated 1 out of 5 stars

Waiting for the order to arrive today…

Waiting for the order to arrive today as arranged. Had to phone to find an eta but was told they are no longer available and will not be back in stock until next year! You even sent this email yesterday!

October 28, 2022
Lifestyle Furniture logo

Reply from Lifestyle Furniture

Good Morning

Please accept our sincere apologies for the failure to fulfil your order. It appears that there were some discrepancies in our stock levels subsequent to a recent stock take.

I can see that your order has been cancelled and that a full refund request has been raised and should be with you within the next 7 working days.

Kind Regards
Stephen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look