Very Poor quality products from Asia. When requested a refund was initially told I could only have 30%. After stating consumer rights act they offered 50% (that I have not yet received).Also stating... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a Chinese company and on their website it is not clearly easily visible when you buy products from them that all returns have to be sent to Asia.The products are not european sizes and in real... See more
After over 40 correspondences back and forth on my ticket to customer services, it still seems like they are not willing to rectify my concerns as a customer but are trying not to be at any disadvan... See more
Lighinthebox send me reply that I have to log in and look at my orders , but as I mention previously there is nothing in the order , no confirmation has been received but my bank card has been charge... See more
horrible
Lighinthebox send me reply that I have to log in and look at my orders , but as I mention previously there is nothing in the order , no confirmation has been received but my bank card has been charged !!!!
My full name is Oksana Chaikivska and I would really appreciate this to be sorted !!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








