Lighting EVER Reviews 

1,014
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Brought some security lights from these guys on the B & Q site. Unfortunately 1 set gave up the ghost after a few weeks. I'm giving a 5 star rating as their customer service was fantastic! The... See more

Rated 5 out of 5 stars

I have bought from this company on many occasions. I only ever had one fitting with an issue which was sorted straight away. There was no hassle involved and their after sales department is top class,... See more

Rated 1 out of 5 stars

DO NOT BUY - LIERS - NO WARRENTY All my lights failed - LIERS - NO REPLY Company is not based in the UK its based in China - Look at the address and look at companies house - LIE... See more

Rated 5 out of 5 stars

A very professional service received with a quickish delivery turnaround. The lights haven't been installed yet, as waiting for the electrician to come and install, but he's installed from this compa... See more

Company details

  1. Lighting Store

Information provided by various external sources

LE offers wide range of LED bulbs, LED lights, and light fittings. Enjoy better lighting experience with LE. Full name of LE is Lighting EVER.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,014)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

awful rubbish

awful rubbish, don't take people's money if you haven't got the goods

July 8, 2019
Unprompted review
Lighting EVER logo

Reply from Lighting EVER

Dear customer,
Thanks so much for comment and let us know the issue.
We are really sorry for all the trouble caused by no stock.
Firstly, please kindly accept our sincere apology for all the trouble.
As for your case, we have double checked this case, we are really sorry to tell you that the item has been out of stock a few days ago. And we have tried to email and call to you directly, bu no response from your side. So we are still waiting for your confirmation about this case.
We just wonder if you could give us some response when our relevant colleague contact you? so that we can notigate about some compensation on this case.
Your satisfaction is our top concern, and we strive to give you 100% satisfaction about our product and services. Sincerely hope you could allow us another chance to solve your problem well.
It would be highly appreciated that if you could allow us a chance to make you satisfied.
Thanks so much for your support and trust.
Looking forward to your reply.
Best Regards,
Sammy

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Rated 5 out of 5 stars

I have bought from this company on many…

I have bought from this company on many occasions. I only ever had one fitting with an issue which was sorted straight away. There was no hassle involved and their after sales department is top class, especially Sammy who looked after my query with the up most professional response.

May 30, 2019
Unprompted review
Rated 1 out of 5 stars

Was duped on site that was buying…

Was duped on site that was buying lights on sale 4 for £36.ended up with one thinking of sending it back. So up set did not even open to see the light

May 15, 2019
Unprompted review
Lighting EVER logo

Reply from Lighting EVER

Dear Milton,
Thanks so much for your comment and let us know the issue.
We are really sorry to know that you are not satisfied with our customer services.
Firstly, please kindly accept our sincere apology for all the trouble caused to you.
As for your case, as the item is sold as a pack of 4pcs, as general, we are not able to accept only returning one single pieces. Sincerely hope you can understand this suitation.
As you are valued customer, your satisfaction is our first priority, so we are glad to make a exception for you, giving you the partial refund. And it is no need for you to send back one piece, what do you think of that?
Would you please contact us directly by calling us at 0808.189.1267 Mon-Fri 9am-6pm?
In the same time, we have informed our relevant colleague of contacting you for resolving this case ASAP.
It would be highly appreciated that if you could allow us a chance to make you satisfied.
Thanks so much for your support and trust.
Best Regards,
Sammy

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