Customer service
Customer service: They terminate my subscription without make me wait.
Very helpful and quick
November 1, 2026
Unprompted review
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Company details
Written by the company
AI journal that helps you grow. Reflect, get insights about yourself, keep track of your mood. Just 5 minutes a day.
Contact info
United States
- hi@lightly.ai
- lightlyapp.ai
4.3
Excellent
12 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Customer service is top notch
Customer service is top notch! Jake was so helpful and quick to respond and get everything sorted for me in no time at all. Great experience with the team here at Lightly!
October 28, 2026
Unprompted review
I cancelled my subscription because I…
I cancelled my subscription because I didn't have the time to use all that was on offer. The cancellation process was quick, easy and no bother at all
October 24, 2026
Unprompted review
fantastic
fantastic! great app, great customer support, i just cannot afford the cost of the app right now! thankyou!
October 22, 2026
Unprompted review
Goid customer service and resolution.
Service was prompt, polite and effective. Just a pity that they took an erroneous payment in the first place, but it was resolved efficiently, so credit where it’s due!
October 20, 2026
Unprompted review
I had to cancel my subscription by email
I cancelled my subscription by email, shame i couldn't donit in the app. Overall very good service in the app and customer support in cancelling the sub
October 17, 2026
Unprompted review
Fast and with a resolution
October 16, 2026
Unprompted review
Responded so quickly and sorted…
Responded so quickly and sorted immediately. Couldn’t ask for better service
October 13, 2026
Unprompted review
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