On line ordering was straight forward. Product was even on sale!! The fixture showed up promptly. I'm a retired electrician so I've installed my share of light fixtures. I though the Barrington Zlite... See more
Company replied
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Review summary
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Based on these reviews
Found great fixtures. The website was easy to navigate until it was time to pay. My two different credit cards were not accepted. I opened a chat and was connected to Opal, who called me and saw th... See more
Company replied
I am very much pleased with my order of the high quality modern and unique lighting I received from Lightopia. I applaud the attention to detail and the expertise that Glen Rocheleau provided me.With... See more
Company replied
As a trade professional, I have found working with Lightopia and Opal Masters to be such a smooth process. Opal is always kind and supportive and I always come away with the product I need at a grea... See more
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Company details
- #22 of 40 best companies in Lighting Store
- #41 of 87 best companies in Home Goods Store
- #1 of 2 best companies in Lamp Shade Supplier
- #3 of 7 best companies in Store
Written by the company
Lighting design and fixture experts since 2006, Lightopia is an omnichannel lighting retailer for residential customers and trade professionals. We represent brands focused on contemporary design, quality materials and responsible manufacturing, and help our clients solve architectural and decorative lighting needs utilizing the latest LED lighting technology. We do this 7 days a week with teamwork, expertise, and a helpful attitude to make your lighting experience with us a phenomenal one.
Contact info
3323 Hyland Ave e2, 92626, Costa Mesa, United States
- (877) 559-7516
- hello@lightopia.com
- lightopia.com
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
More helpful than any customer service…
More helpful than any customer service team I have ever experienced! Olivia is fantastic!
November 10, 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re thrilled to hear that Olivia provided such exceptional support. We truly appreciate you taking the time to share your experience.
The Lightopia Team
Pleasurable experience
The staff was professional and communicated effectively with a good knowledge of their products.
October 31, 2025
Reply from Lightopia
Hello,
Thank you so much for your kind feedback! We’re delighted to hear that our staff provided professional service, effective communication, and knowledgeable support. We truly appreciate you taking the time to share your experience and hope to assist you again in the future.
The Lightopia Team
Misleading product details
Item I bought was listed in stock and ready to ship but took over three weeks to ship . How does that make sense. Also comparison shopping showed their sale price was the regular price at other outlets. Kind of misleading. Purchased here for the free shipping.
November 6, 2025
Reply from Lightopia
Hi there,
Thank you for your feedback. We’re very sorry to hear the item did not meet your expectations. This product was marked as a final sale, but we never want a customer to feel disappointed with their purchase. We’ve shared your comments with our team for review, and we genuinely appreciate you taking the time to share them with us.
The Lightopia Team
product was marked final sale
product was marked final sale, turned out it was cheap junk from China and the company would not accept a return since it was marked 'final sale'. The price paid was not anywhere close to what we received. Original price was shown as over 400 dollars, we paid 200 dollars. I'd say it was worth about 25 dollars in terms of quality. Total rip off, do not buy from this company.
November 13, 2025
Unprompted review
Reply from Lightopia
Hi there,
Thank you for your feedback. We’re very sorry to hear the item did not meet your expectations. This product was marked as a final sale, but we never want a customer to feel disappointed with their purchase. We’ve shared your comments with our team for review, and we genuinely appreciate you taking the time to share them with us.
The Lightopia Team
High Quality flush mount fixture
This was my second time purchasing the Monroe flush mount Kate Spade light fixture. It is a classic design, sleek, and high quality materials. I highly recommend this ceiling mount light fixture. We have one in our guest room and the other in the adjacent office space.
November 5, 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words and for being a returning customer! We’re thrilled to hear you love the fixtures in both your guest room and office.
The Lightopia Team
Won’t send me a return label to return…
Won’t send me a return label to return a light fixture. Multiple customer service people said I need to speak others in customer service in order to be emailed a return label. Just email it!! Poorly run company!
November 5, 2025
Reply from Lightopia
Hello,
We’re sorry for the trouble you experienced. We sent your return label a few days ago and have resent it to ensure you have received it. Please don’t hesitate to reach out if you need any further assistance.
The Lightopia Team
I’m very happy with the lamp….it…
I’m very happy with the lamp….it arrived promptly and when I had a question, customer service was responsive.
October 28, 2025
Reply from Lightopia
Hello,
We’re delighted to hear that you’re happy with your lamp and that our team was able to assist you promptly. Thank you for taking the time to share your experience!
The Lightopia Team
I ordered this light fixture in August…
I ordered this light fixture in August for a bathroom remodel and had to wait 3 months to receive it. I understand that the tariff situation was holding things up. It was for a guest bathroom that is seldom used so I did not fret too much about it. I am glad I waited because it is the perfect finishing touch.
November 3, 2025
Reply from Lightopia
Hello,
Thank you so much for your patience and understanding! We’re thrilled to hear the fixture was worth the wait and that it’s a perfect match for your space.
The Lightopia Team
Very displeased with quality of the…
I was not pleased with quality of the product I received. I was even more displeased with the fact that I have to pay 12% of the cost of the shipment to return the product. I have 3 chandeliers in my cart that I will be sourceing locally instead. Very disappointed!
November 3, 2025
Reply from Lightopia
Hello,
We’re very sorry to hear that the product quality and shipping cost didn’t meet your expectations. That’s never the experience we want for our customers. We appreciate your feedback and would be happy to discuss this further or help make it right. Please don't hesitate to contact our customer service team at your convenience.
The Lightopia Team
Exceptional help and knowledge from…
Exceptional help and knowledge from Glen..
exceptional …and we are commercial builders.. so we see a lot of service..
Glen is outstanding..
November 1, 2025
Reply from Lightopia
Hello,
Thank you for the excellent feedback! We’re so glad Glen provided exceptional support, especially meaningful coming from commercial builders. We’ll be sure to share your kind words with him. We appreciate your business!
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for your review! We’re glad to hear your item arrived on time and was packaged with care. We appreciate you taking a moment to share your experience!
The Lightopia Team
We had the best experience with…
We had the best experience with lightopia. We love our lights and the delivery and communication was wonderful. 10/10
October 24, 2025
Reply from Lightopia
Hello,
We’re thrilled to hear this! Thank you for sharing your experience with us. We’re delighted that you love your lights and that the delivery and communication met your expectations. We appreciate you choosing us!
The Lightopia Team
Online shopping and your customer…
Online shopping and your customer service after a misunderstanding on my order was excellent!
October 23, 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re glad we could clear up the misunderstanding and ensure you had an excellent experience. We truly appreciate your support!
The Lightopia Team
You honored the warranty on the product…
You honored the warranty on the product and made the transaction easy. thank you.
October 30, 2025
Reply from Lightopia
Hello,
Thank you so much for your review! We’re happy to hear that honoring your warranty was a smooth and easy process. We appreciate your feedback and are glad we could resolve the issue quickly for you.
The Lightopia Team
Good customer service but not…
Good customer service but not excellent. Custom orders are accommodated but the response time and follow up to order and delivery was longer than ideal.
October 29, 2025
Reply from Lightopia
Hello,
Thank you for sharing your feedback. We’re glad to hear you were satisfied with our customer service and custom order options, but we’re sorry to learn that the response time and follow-up didn’t meet your expectations. We truly appreciate your input, as it helps us identify areas where we can improve to provide an even better experience next time.
The Lightopia Team
Reply from Lightopia
Hello,
We’re delighted to hear that you were satisfied with our fast shipping and customer service! Thank you for taking the time to share your experience. We appreciate your feedback and look forward to assisting you again soon.
The Lightopia Team
Your representative Opal Masters was…
Your representative Opal Masters was wonderful to work with. The lights are unique, which is why I am a repeat customer.
October 28, 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words and for being a repeat customer! We’re thrilled to hear that you enjoyed working with our representative and love the unique selection of lights we offer. We truly appreciate your continued support and look forward to helping you with your next project!
The Lightopia Team
Good Communications
While it took a while to get product, they set realistic expectations and had good communications once it shipped.
October 28, 2025
Reply from Lightopia
Hello,
Thank you for your feedback! We’re glad to hear that communication throughout the shipping process met your expectations and that you’re happy with your product. We appreciate your patience and understanding with the delivery time.
The Lightopia Team
Great service lots of choices
I enjoying working with Lightopia, they have great options and great prices!
October 27, 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re so glad to hear that you enjoyed working with Lightopia and that you found our selection and pricing to be a great fit. We truly appreciate your support and hope to work with you again soon!
The Lightopia Team
Very good description of the adorable…
Very good description of the adorable lamp ,
followed up with a quick delivery !
October 17, 2025
Reply from Lightopia
Hello,
Thank you for your kind words! We’re so glad to hear that you love your new lamp and that your delivery arrived quickly. We appreciate you taking the time to share your experience!
The Lightopia Team
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