Ligier warranty repair experience
I have a ligier microcar in warranty which is is in its third week unusable and waiting for repair. A repair that has become a major nightmare. I wasted hours and hours speaking with arrogant Ligier Italy employees who are only interested at imparting me lessons. I was told today the needed spare part is much delayed for "internal Ligier issues" and they would not tell me when the part will be in Italy or whether it was send from France at all. Please note I brought the car for repair BEFORE the recent Coronavirus issues.
The reseller is not willing to give a courtesy car either. I am very frustrated with the entire Ligier experience. Why can't I get a warranty repair in a reasonable time. Why can a spare part not be sent by courier if it is urgent? Why can parts not be managed professionally? why did I pay a premium for a quality-plagued product?
As of this time, nobody can tell me when the car will be usable again...