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See what reviewers are saying

Rated 1 out of 5 stars

Setting up a company took much much longer than advertised and eventually got cancelled and refunded partly. Scam company, trying to up sell you with other services or annual services, but they are un... See more

Rated 1 out of 5 stars

I've been trying to set-up a BV since the beginning of January. It's been 2 months now and they are still hiding behind 'long waiting times'. It's a terrible service and I wished I just went to a no... See more

Company replied

Rated 1 out of 5 stars

Can I give zero stars? I have had bad experience with Ligo. They used a notary that has no experience in setting up BV’s, which resulted in big delays. Also they claim 5 working days, in the end it to... See more

Rated 5 out of 5 stars

Super positive experience! Akshay went above and beyond to answer every "noob" question I had and guide me. It's incredible how helpful and patient you guys have been with me throughout this exper... See more

Company replied

Company details

  1. Legal Services
  2. Legal Affairs Bureau
  3. Web Collaboration Platform

Written by the company

Ligo beheert dit Trustpilot-platform niet. We beheren wél andere bekende beoordelingsplatformen, waar duizenden klanten hun ervaringen met ons hebben gedeeld. Loop je ergens tegenaan of wil je feedback met ons delen? Laat het ons gerust weten via een van die kanalen. We reageren daar snel en zoeken direct naar een passende oplossing.


Contact info

1.9

Poor

TrustScore 2 out of 5

241 reviews

5-star
4-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Slowest BV set-up I've ever experienced

I've been trying to set-up a BV since the beginning of January. It's been 2 months now and they are still hiding behind 'long waiting times'. It's a terrible service and I wished I just went to a notary directly, pay a bit more and get it set-up in 2 weeks, which we did with a different BV a few years ago.

Our partners and customers are now waiting on us, and it might take a total of 3 months from application to set-up. This obviously costs us way more in missed sales and opportunities. Terrible company with the slowest turnaround time, they're even slower than the government itself.

March 3, 2026
Unprompted review
Ligo logo

Reply from Ligo

Hi Michael,

We’re sorry to hear you experienced the process this way. Unfortunately, without a name or case number it’s impossible for us to review what actually happened in your specific situation.

Incorporating a BV involves several steps with document checks and the notary’s legal gatekeeper responsibilities. In practice, delays are often related to missing information, pending documents, or compliance checks that must be completed before incorporation can proceed.

If you’re willing to share your case number with us, we’d be happy to review the file and explain the timeline of your incorporation.

Lisa

Rated 1 out of 5 stars

Secrete subscriptions and bill charges

Ligo,

You are acting like crazy charging me for year subscriptions!!!

This was already a huge surprise in September 2024 when I was charged 145.20 euros for a year subscription with NO notice whatsoever. I tolerated that bill even though I was already in the process of canceling the subscription I was forced to use.

But here's what's really interesting: in your newly updated console, I was assigned a FREE year subscription in September 2025. I never knew about this. And then in December 2025, you hit me with ANOTHER 130 euro bill.

From beginning to end, all these subscriptions - I never knew about them, never received email reminders, and NEVER USED THEM.

Come on.

PLEASE refund my bills immediately.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Unclear communication lead to my…

Unclear communication lead to my business never getting off the ground. It has been more than a month and I still don’t have my BVs despite doing an extra package with them. They send conflicting information to what the actual notary sends.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Hard to reach

Hard to reach. They do not take their responsibilities. They have set up two limited companies, that now both have to be redone by a real notary.

April 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't be fooled

Don't be fooled. It may be cheaper, but it's not at all more convenient or quicker. Do yourself a favor and just contact a respected notary office yourself to open a B.V.. Ligo and the notary offices they work with can not live up to there promises

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. I started incorporation at the middle of December and although I selected a specific notary they handed me over to a totally different one that answers once every month.
They compiled the draft of incorporation with big omissions to the activity of the company and after I requested the draft to be ammended they stopped answering.

February 26, 2025
Unprompted review
Rated 4 out of 5 stars

Incorporation met expectations

Out of quality, speed, and pricing, Ligo focuses on high speed and competitive pricing. Their business model is designed for standard cases—zero capital, one shareholder, simple businesses—similar to a low-cost airline. Any deviation from the straightforward approach may result in additional costs and challenges.

Pricing is one of their strongest points. Speed, however, varies depending on the time of year. During the summer low season, company incorporation can be completed in about a week as happened with a friend of mine. In the high season, my application was addressed a month after submission but processed within a week after that. There is an option for priority processing, but it comes with an extra fee.

The staff I interacted with were polite and helpful, though appeared to be relatively junior. Overall, I gave them 4 out of 5 because the service met my expectations. It was affordable, and although a significant delay occurred, I planned ahead and made it on time. Throughout the process, Ligo employees were constantly available, which gave me confidence in their legitimacy. While the service has limitations, I believe they work within their model effectively.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Ligo at All Costs – A Complete Scam!

From the very beginning, Ligo failed to deliver any tangible services. Despite numerous requests and extensive communication, there was no progress. I was repeatedly told that delays were due to their provider's bottleneck, but no actual work was ever done.After Ligo missed multiple promised deadlines, I submitted several cancellation requests.They still failed to meet the subsequent deadlines and continued to delay without providing the service I paid for. They scammed and never delivered any service... and of course never offered any refund- even a partial one.

July 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Can I give zero stars…

Can I give zero stars? I have had bad experience with Ligo. They used a notary that has no experience in setting up BV’s, which resulted in big delays. Also they claim 5 working days, in the end it took four weeks…. Communication/chat was always fast in reacting, however they could do nothing except for saying that the notary will look at it, or give wrong instructions. Not recommended unless you have more than a month to register your company

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam, avoid at all costs!

Scam. After upcharging me for the English service to register as a BV while not providing the services in English, I was then subjected to a cat and mouse game of getting my documents approved, then rejected, then approved and rejected again, with more documents requested including a 20 page of questionnaire and essay writing on my business with questions such as "what are your strengths, how do you intend to use your strengths/weaknesses for your businesses". Absurd things happened such as accepting my passport but not my ID. After delaying the process and not getting sufficient support or the service I paid for - which costed a LOT, I asked for a full refund and was reassured I would get it back, but nothing. This has been infuriating to say the least, and clearly these reviews are fake. It seems to me that they just don't want to register a non-Dutch person and they are just scammers.

Avoid!!

Nswers B.V.

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Ligo's service is mediocre to poor

Ligo's service is mediocre to poor. Yes, it is an affordable option for setting up a BV, but it was not worth it. They encouraged me to set up a holding company, which I initially did not want and eventually discontinued. Fortunately, I did receive a refund on the costs I had made in setting up a holding company. 1 month, 7 emails later with excuses about ' our finance department is working on this' 6 chat messages and I still don't have a credit invoice. If it is already that difficult to create a simple credit invoice, I certainly don't trust them with the payroll processing option (which I also paid for).

Folks, don't go for Ligo. Don't go for the easy route as it will only give you a headache.

April 23, 2024
Unprompted review
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Rated 1 out of 5 stars

This Ligo company scam your money!

Extremely horrible experience.

We urgently needed a company registration back in January 2023. Because Ligo's popped up on Google search, this company might provide us with fast, high-quality service. But since we opened the account, there has been no service, and nothing has been delivered; in between, we spent a lot of time asking for our money back, but there is no refund either.
They have yet to give us a refund and always has excuses about SAAS company's contract terms.

In January 2024, they even automatically charged us again for the service we never subscribed to.

We have already reported this company to KVK.
KVK advices us to report this Ligo B.V. to the Dutch Police.
We are going to the Police station this week.

I hope anybody has this scamming experience; please go to the police stations in the Netherlands to report them.

Or anybody will align on this online criminal case submission. Please work together on this Ligo B.V.!

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

False advertising and terrible service if you want to legally start a Stichting

Our organization tried to use Ligo to register as a Stichting that could apply for cultural ANBI status. We chose Ligo over the many options primarily because they claimed fast service (within 5 days), 100% online service and a 100% digital process with notaries all over the Netherlands and all inclusive on the fees. Not only did it take over a month (applied 5 October and notary appointment wasn't until 9 November even though they had all our details the day we applied) but they only allowed us to select a notary in Hengelo (we are in Amsterdam) to which they required us to go in person costly us an additional €150 in transportation costs. The notary changed their name mid-way through the process which was a red flag but then despite having contacted them by phone directly to fix issues we saw in the documents they prepared, these documents were still not fixed when we arrived to sign. The notary then said they should charge us to make the changes and that we would have to come back another time! Though they finally relented and let us sign that day, we have now been rejected for ANBI status due to how they wrote our Stichting incorporation documents - wrong. They gave us poor advice, kept saying they hadn't received info from Ligo that was provided, and now we expect additional costs to fix our incorporation documents which were prepared wrong.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Some employees don’t know what they are…

Some employees don’t know what they are doing. Trying to setup a holding left me with another B.V. and no holding structure. They just closed my request! You are not informed about it until you ask a status update. I wasted a lot of money for nothing.

July 18, 2023
Unprompted review
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Rated 5 out of 5 stars

A must have for solopreneurs

I have done many contracts with Ligo and they always go the extra mile to help you in the best way possible and provide concrete guidance on business matters. Thanks one more time for the great support!

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I was able to download a whole lot of contracts that I needed and they always gave me immediate support

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Ligo.nl & Rotaract The Hague Int Collaboration

Our organisation (Rotaract The Hague International) had been working as a charity for the past ten years without legally being recognised as one - meaning we couldn’t receive any of the benefits of being a PBO.

This year we engaged Ligo.nl to help incorporate our organisation as a PBO.

During this time, they were proactive in resolving matters, demonstrating speed, efficiency and courteousness through a simple and streamlined process, and provided support to handle our bespoke needs.

This led to a one-time easy incorporation through their notary service.

We would be happy to recommend Ligo.nl for their services to any organisation in the same situation. We would especially be glad to recommend Matias for his oversight on this agreement and Huyghen, who ran point on this collaboration.

August 9, 2022
Unprompted review

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