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signed up for demo- twice no one showed- glad i did this before free trial-there is zero customer service not even a chat feature. What kind of company won't even show up for a demo??
My experience with Likely.ai was extremely disappointing. I signed up for a 14-day trial with high hopes of exploring the features and benefits of their product. However, from the onset, I encountered persistent login errors that prevented me from accessing the platform.
What's even more frustrating is that despite being unable to access the service, Likely.ai still charged my card for the subscription. There was no option to cancel, leaving me in a situation where I was paying for a service I couldn't even use.
Despite my repeated attempts to seek assistance through their customer support channels, I received no response whatsoever. I even scheduled a virtual Google Meet appointment as a last resort, but no one bothered to show up.
It's infuriating to be charged for a service that I couldn't even use due to technical issues and the company's lack of support. I urge potential customers to reconsider before investing in Likely.ai, as my experience highlights significant shortcomings in their service delivery and customer care.
Signed up for 2 week trial, realized within minutes they could not deliver what they were selling. Half of the site didn't even work. No working phone number, no customer service. CANCELLED. Then 2 weeks later they start charging my card and now I have to fight with PNC to dispute it and get my money back. Save your time, skip this company
Same as the previous review. No return calls, texts. Even had a zoom meeting today at 3pm- no one showed. Wrote to Brad McDaniel on LinkedIn and Facebook and instagram_ no answer. DO NOT SIGN UP WITH THIS COMPANY!
I was super excited about Likely.ai and what it had to offer. My cc and login credentials were confirmed. But, right afterwards I've been unable to login. Since then, I've attempted to get this rectified with Chelsey May, their only Custom Service Rep. (there is no support phone #) THREE (3) times I have been stood up via Google Meet. My emails to her have been ignored. I even wrote a message to the owner, Brad McDaniel, via LinkedIn which did nothing. I'm going to cancel since I don't have time for all this nonsense. For being such a hi-tech firm, I'm a bit perplexed why their Customer Support is atrocious. I guess I should have believed their Facebook review rating of 2.2 (out of 5 Stars).
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