I'm not the Lili's customer, just the unfortunate resident living next to the shop they collect the rubbish from. I understand rubbish needs to be taken away but not at 4am in the morning! I want to s... See more
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See what reviewers are saying
Awful company that does not listen to customers or community. Sends delivery trucks out at 3am in the morning waking hundreds of residents. Doesn't listen when multiple complaints have been put in. Av... See more
From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... See more
Been with Lili Waste a few months now, requested an extra collection at short notice a simple phone call and they were here the following day, as a small business owner this is the sort of service tha... See more
Company details
Written by the company
Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales
Contact info
6 Lyons Crescent, TN9 1EX, Tonbridge, United Kingdom
- 0345 50 50 500
- sales@liliwaste.co.uk
- liliwaste.co.uk
3.5
Average
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great customer service, would defiantly recommend
July 19, 2024
Reply from Liliwaste
Hi there, thanks so much for your lovely review we really do appreciate it.
The Lili Waste Team
Reply from Liliwaste
Hi Doug, thank you very much for the fantastic review. Your feedback as a customer is always valued.
The Lili Waste Team
A fantastic service with regular…
A fantastic service with regular reliable collection of our varied business waste - we highly recommend Liliwaste for all business waste needs.
July 19, 2024
Reply from Liliwaste
Hello there!
Thanks so much for your great feedback, we really do appreciate you taking the time to get in touch with us.
The Lili Waste Team
Honest and Reliable
I have had dealings with Lili Waste for several years now. I have always found them to be extremely reliable and quick to resolve any issues.
July 2, 2024
Reply from Liliwaste
Good morning, thank you for your 5 star review. Your kind words are very much appreciated and we are delighted to hear you have had a positive experience!
The Lili Waste Team
Charlie made my experience effortless
Charlie made my experience effortless. Readily available to answer any questions and dealt with any issues during the set up instantly.
July 16, 2024
Reply from Liliwaste
Thank you for your review, it is great to hear you are happy with your service and we are always happy to help with your questions!
The Lili Waste Team
Brilliant company
Reliable company with excellent customer service, I couldn’t fault my experience using Lili and will continue to use them!
July 11, 2024
Reply from Liliwaste
Thank you for your 5 star review, we are so pleased you are happy with your experience with Lili Waste!
The Lili Waste Team
Dragon Ride 2024
Deliveries were made on time and the products supplied were fit for purpose
July 12, 2024
Reply from Liliwaste
Good afternoon, thanks very much for the positive review we are pleased you are satisfied with the services provided.
Kind regards
The Lili Waste Team
Reply from Liliwaste
Thank you for your 5 star review, its great to hear you are happy with your service!
The Lili Waste Team
Any issue we have had has been quickly…
Any issue we have had has been quickly rectified, Dave is my contact and he always handles any situation quickly and efficiently.
I feel they listen to our feedback and take it on board, I am very satisfied with the customer service we have received from Liliwaste. Thank you very much for your continued excellent customer service.
July 10, 2024
Reply from Liliwaste
Thank you so much for your lovely review, we are thrilled to hear you have had such a pleasant experience with your service and the team!
The Lili Waste Team
Great Service and Helpful Staff
The service is reliable and the invoicing is simple to understand (not like other waste companies) I have had to call on one occasion and Charlie who answered the phone was very polite and more than happy to help with supplying us with an extra bin. I also like the fact we are dealing with people and not an automated service.
July 9, 2024
Reply from Liliwaste
Thank you for sharing your experience with Lili Waste, we are so pleased you have found the service reliable, and that our customer service team member Charlie was helpful with your additional bin query!
The Lili Waste Team
Bins delivered within a week
Bins delivered within a week, no issues with servicing and great customer service team- Charlie was especially helpful with supplying delivery dates and the days we would get our empties.
July 9, 2024
Reply from Liliwaste
Thank you for your 5 star review, we are delighted to hear you are happy with your service!
The Lili Waste Team
Thank you so much for a great service
Thank you so much for a great service! Really impressed
July 4, 2024
Reply from Liliwaste
Hi there, thanks so much for your lovely review we really do appreciate it.
The Lili Waste Team
Reply from Liliwaste
Hi there, thanks very much for the great review we are thrilled you have had such a positive experience.
The Lili Waste Team
Reply from Liliwaste
Thank you very much for the review Jamie, we are delighted you are happy with the service.
The Lili Waste Team
Reply from Liliwaste
Thank you Megan for the 5 star review, we are very happy you are so satisfied with our services.
The Lili Waste Team
Great service from start to finish
Great service from start to finish. Our bin was delivered promptly and is exactly what we needed. Thanks
July 1, 2024
Reply from Liliwaste
Thank you Pete for sharing your experience with Lili Waste , we are really pleased you received a great service from your first contact to bin delivery.
The Lili Waste Team
Reply from Liliwaste
Thank you Tina for your 5 star review , we are thrilled to hear our staff have been really helpful. The Lili Waste Team
Great service - fab customer service
Changed over from Biffa to Lili a few months ago can’t fault them - services always on time and you can always speak to someone in customer services as soon as you call.
June 26, 2024
Unprompted review
Reply from Liliwaste
Thank you Joseph for your 5 star review , we are thrilled that you are so pleased with the services.
The Lili Waste Team
Reply from Liliwaste
Thank you Donna for your 5 star review .
The Lili Waste Team
Our local bin man Jason is really…
Our local bin man Jason is really helpfull and nicest chap we have had for a long time
Eyre and elliston
May 3, 2024
Unprompted review
Reply from Liliwaste
Thank you For your 5 star review we are delighted to hear of your experience with one of our drivers. we will pass on your comments to Jason .
The Lil Waste Team
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