Very nice service
Very nice service. Supportteam is Great. Handled my request with absolute topp service.
July 28, 2023
Unprompted review
Lilys
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Vi är Lilys. Vi erbjuder ett brett utbud av produkter för alla dina behov. Från kläder och accessoarer till hemutrustning och elektronik, vi har något för alla. Vi värdesätter våra kunder och strävar efter att erbjuda den bästa shoppingupplevelsen. Om du har några frågor står vår vänliga kundtjänst till förfogande för att hjälpa dig. Tack för att du handlar hos oss!
Contact info
Stockholm, Sweden
- info@lilys.se
- lilys.se
People also looked at
Advertisement
Scamm company with product from AliExpress
I ordered clip on sunglasses and they didn't fit on my glasses so I contacted Lilys about returning process and my money back. Instead of that they give me 3 option( to replace with other type, to choose another product or to get voucher 150% of my purchase) everything but no my money!!! So I wrote again and ask same thing and then I got a email I need to pay return all way to China and it was Swedish company!!! Now I need to pay same amount what I spend to get my money back witch be the same minus from being. 285sek was cost of clip on sunglasses and return is 250!!!
They sell products from AliExpress 5 to 10 times expensive than regular price. Do not use this company if you care for your money. Strongly don't recommend this scamm company.
June 28, 2023
Unprompted review
Reply from Lilys
Hallå Dragan,
Vi ber om ursäkt för eventuella olägenheter som du har upplevt med vårt företag. Vi förstår din frustration över situationen och vi ber om ursäkt för att vi inte uppfyllde dina förväntningar.
Vi värdesätter din feedback och vill gärna arbeta mot en lösning som tillfredsställer dig. Kontakta gärna vår kundtjänst direkt så ska vi göra vårt bästa för att hjälpa dig med dina specifika problem.
Återigen ber vi om ursäkt för eventuella olägenheter och uppskattar din förståelse.
Med vänliga hälsningar,
Team Lilys
WARNING!
WARNING!
Horrible service. Untrustworthy!
Once returned to the sender gets a mail that the item should be returned to an offshore address in another part of the world. Different and inaccurate info from customer service also hard to get in touch with them.
Just don't get fooled!
June 20, 2023
Unprompted review
Reply from Lilys
Hello Arun,
We apologize for the negative experience that you had with our customer service and the unreliability the return process.
Our goal is to provide our customers with reliable and satisfactory service, and we regret that we did not meet your expectations in this case. We understand this is an inconvenience and we will take necessary steps to ensure a better experience in the future.
Please reach out if there is anything else we can help you with.
Kind Regards,
Team Lilys
Snabbt
Snabbt, välförpackat. Det här
rengöringsverktyget är lätt att använda, lättviktigt och mångsidigt.
March 17, 2023
Unprompted review
Reply from Lilys
Hej Sonal,
Tack för din positiva feedback!
Vi är glada att höra att du är nöjd med vårt rengöringsverktyg.
Vi strävar efter att erbjuda utmärkt kundservice och kvalitetsprodukter till våra kunder.
Tack för ditt stöd!
Med vänliga hälsningar,
Team Lilys
Good websites are well organized and…
Good websites are well organized and follow a structure. They are not cluttered; they are clean and professional. They are also built around a target audience
February 22, 2023
Unprompted review
Reply from Lilys
Hej Scott,
Thank you for your feedback. We understand the importance of having an organized, professional website that is built around a target audience and contains relevant content.
We will take your feedback into consideration as we continue to improve our website.
Kind Regards,
Team Lilys
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.