Limitless Travel Reviews 

617
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional yet friendly approach. Many people highlight the seamless booking process, noting how questions are thoroughly answered and decisions are made without pressure. Reviewers frequently mention the high quality of the holidays, describing them as stress-free, amazing, and enabling memorable experiences. The dedicated care teams receive particular appreciation for their support, ensuring guests feel safe and well-assisted throughout their trips. Many customers express strong satisfaction, often rebooking future holidays and recommending the company to others.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Holidays

People report positive experiences with holidays, with many recommending them to others and expressing... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent, friendly, and... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy, painless,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been unsure in regards to booking a further cruise next year I found that Peter has been so helpful with our final decision. Yes we've provisionally booked! For this cruise - Feb 28th all th... See more

Company replied

Rated 5 out of 5 stars

My first holiday without my late husband for60years.last year we were very pleased with treatment. This year i was a little scared,but everyone was so good,driver jim, Daniel tour guide,carers Barbara... See more

Rated 5 out of 5 stars

I don't consider myself disabled, more physically challenged. Because of this, I need an electric bed and a totally safe bathroom. I opted for a coach tour of Cornwall. Yes, it's not cheap but during... See more

Company replied

Rated 5 out of 5 stars

The care team with our group onboard our cruise to France, Portugal and Spain Easter 2026 were outstanding. I cannot praise them enough. Their help, support and friendship really made our holiday. The... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.


Contact info

4.8

Excellent

TrustScore 5 out of 5

617 reviews

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1-star

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Replied to 100% of negative reviews

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4.8

All reviews

(617)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan and the team fill you with…

Dan and the team fill you with confidence.

July 2, 2025
Limitless Travel logo

Reply from Limitless Travel

Hi Shirley,

Thank you for the 5 star review, I will pass your kind words onto the team, we hope you have the best holiday!

Kind regards

Hayley- Limitless Travel

Rated 5 out of 5 stars

Fantastic Experience

Kind, friendly, efficient & knowledgeable. The whole process of booking was a breeze. We’re excited for my 89 year old Dad to enjoy a well deserved break while feeling secure that he is supported by a professional team. Can’t wait to hear how it goes in August. Keen to look at other holidays for the future as it’s an incredible company. Thank you Limitless.

June 18, 2025
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Reply from Limitless Travel

Hi Karen,

Thank you for your 5 star review, we are excited for your dad to travel with us and we hope he has a wonderful time!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Wow what a fabulous time we all had…

Wow what a fabulous time we all had limitless care team phenomenal such a friendly fun group us passengers all jelled and the cares nothing is too much trouble ensuring the group had unforgettable holiday can't wait for our next cruise love and thanks to everyone xx❤❤

June 10, 2025
Unprompted review
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Reply from Limitless Travel

Good morning Sandra,

Thank you for leaving a 5 star review!

We are thrilled that you had a fabulous time away on your holiday and we are looking forward to seeing you on your cruise!

Kind regards

Hayley- Limitless Travel

Rated 5 out of 5 stars

Staff on the phone was very friendly…

Staff on the phone was very friendly and really helpful. Sharon was fantastic

June 16, 2025
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Reply from Limitless Travel

Hi Brian,

Thank you for the 5 star review, I will pass your kind words onto Sharon, we hope you have a fabulous holiday!

Kind regards,

Hayley- Limitless Travel

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Rated 5 out of 5 stars

4 night cruise to Amsterdam on Ventura

From arrival at the cruise terminal to checking we were on our return transportation, Gregory, Dave, Sarah and Jade could not have been more attentive and helpful when needed. I travelled with my sister who has learning difficulties and mobility issues. It is also great to be part of a small group on such a big ship. Would definitely recommend Limitless Travel. The only thing is we had to travel from Scotland to Southampton. It would be nice to provide some cruises from Rosyth.

June 10, 2025
Unprompted review
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Reply from Limitless Travel

Hi Marian,

Thank you for leaving a 5star review and thanks for your feedback.

I will pass your kind words onto our lovely on tour team who will be so happy they helped to make your holiday so special.

We would love to see you again!

Kind regards

Hayley- Limitless Travel

Rated 5 out of 5 stars

Brilliant Limitless Travel Jersey holiday

Brilliant Jersey holiday. Limitless Travel staff so patient and helpful. Hotel comfortable, spotlessy clean, excellent food, staff really caring, minibus drivers great, accessibility excellent - including a hoist in the hydrotherapy pool that allowed anyone to enjoy it. All in all a great holiday.

June 7, 2025
Unprompted review
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Reply from Limitless Travel

Good morning Sheila,

Thank you for leaving a 5 star review!

We are thrilled you had a wonderful holiday and we hope to see you again soon!


Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Definitely recommend

From pick up from home to return home I could not fault the service given. Soon as arrived at port luggage taken and a staff member getting us checked in. On board staff were always checking on the group. Brilliant service. Would definitely recommend going with this company. We had a great holiday.

June 10, 2025
Unprompted review
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Reply from Limitless Travel

Good morning Fay,

Thank you for leaving a 5 star review!

We are so pleased that you had a wonderful holiday and we hope to see you again soon!


Kind regards,

Hayley- Limitless Travel

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Rated 5 out of 5 stars

Excellent from start to finish

Wow, we have just got back from a mini cruise to Amsterdam, what a fab experience. The staff were amazing - Dave, Gregory, Sarah and Jade, thank you so much for looking after us and for the fab company and friends we made, big hugs and kisses to Sandra and John xx

June 10, 2025
Unprompted review
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Reply from Limitless Travel

Good morning Gayle,

Thank you for leaving a 5 star review.

We are thrilled you had a wonderful holiday and made lots of new friends- we love to see it!

I will pass your kind words onto the tour staff for you and we hope to see you again soon,


Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Amazing service and support from Rachel…

Amazing service and support from Rachel Smith. Talked us through everything in detail and was a great support. Amazing lady.

June 13, 2025
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Reply from Limitless Travel

Good morning Rachel,

Thank you for leaving a 5 star review!

I will pass your kind words onto Rachel, we hope you have a fabulous time away with us!


Kind regards,

Hayley- Limitless Travel

Rated 4 out of 5 stars

Good company to deal with

Easy to book a holiday, agent very helpful and friendly, they appear very thorough in meeting clients care needs

June 6, 2025
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Reply from Limitless Travel

Good morning Diane,

Thank you for taking the time to leave a review.

We hope that you have a lovely holiday with us and can turn that 4 star into 5 stars!

Kind regards,

Hayley- Limitless Travel

Rated 4 out of 5 stars

The person that I spoke to was clear in…

The person that I spoke to was clear in what she was saying and I did understand nearly every word that she said . I felt listened to about my worries, she was very patient

June 6, 2025
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Reply from Limitless Travel

Good morning Jenny

Thank you for taking the time to leave a review.

We hope that you have a lovely holiday with us and can turn that 4 star into 5 stars!

Kind regards,

Hayley- Limitless Travel

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Rated 5 out of 5 stars

adrian Needham Just come back from a 10day cruseise with

Just come back from a 10day cruise with limitless travel initially iwasvery scared and aprehensi going as i hadnot been away for 5 yeares and never been away onmy own sincebut as soon i was picked upbythetransport i was made tofeel totalywecome and reasured iwould notfeel lonley or left out onethe limitels carreres greeted us athe port and gotus bookedin quickly an efficently without any fuss andthen onthe ship straight to our cabins we were told what the plan forthe rest of theeverning was and then toldwhat time we would be greeted. And taken to dinner, where we met everyone. And had everything explained to us. Even though you have a career, you are not limited to what you want to do. Yes, they make suggestions and give advice, but also, along with recommendations, allow you to go and do what you want may be on the excursions or the ship. Everybody and the other clients, and crew were just so friendly and helpful, they could not be more helpful or friendly or fun. Even though I had got the lower package, it still felt like I had got the personal one-on-one care with Jeramery, who could not thank me enough for all his time and effort he put in making sure I was ok, any issues were sorted straight away, nothing was a problem. Would I go again? Of course, the only issue is which package do I choose? Next. I cannot thank the limitless and other clients and crew enough for helping me have a wonderful, memorable experience.

May 31, 2025
Unprompted review
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Reply from Limitless Travel

Good morning Adrian

Thank you for leaving a 5 star review!

We are thrilled you had a wonderful holiday with us and that our on tour team looked after you so well.

We would love to have you travel with us again soon!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Helpful and patient

Helpful and patient

June 13, 2025
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Reply from Limitless Travel

Good morning Mike,

Thank you for leaving a 5 star review!

We hope that you have the best time on your upcoming holiday!


Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

the booking process is easy

the booking process is easy, and the sales staff are good to talk to, theres a lot of holidays to choose from

June 3, 2025
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Reply from Limitless Travel

Hi Jackie,

Thank you for your 5 star review, we hope you have a fab holiday!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Looked after me very well and made…

Looked after me very well and made travel possible for me even though I am disabled

June 10, 2025
Unprompted review
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Reply from Limitless Travel

Hi Elinor

Thank you for your 5 star review, we are so pleased that you had a lovely time on your holiday- we would love to see you again!

Kind regards,

Hayley- Limitless Travel

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Rated 5 out of 5 stars

So easy to confirm and also explain…

So easy to confirm and also explain clearly all involved.
Very polite and helpful

June 10, 2025
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Reply from Limitless Travel

Hi Ian,

Thank you for your 5 star review, we hope you have a fab holiday!

Kind regards,

Hayley- Limitless Travel

Rated 4 out of 5 stars

The fun of Cruising

We went on a 2 week cruise with the Limitless team. Great group of people. They made sure the group of 9 people from wheelchair, mobility scooters and one lady with walking aid were taken care of and making sure everyone was included despite some having different needs and doing different activities. They were hard working, always cheerful, always on hand, good listeners, and making sure you felt comfortable within the group. There was always a sense of fun, lots of encouragement and making everyone laugh which is always good for the soul. Thank you Limitless

May 26, 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Hi Victoria,

Thank you for taking the time to leave a review.

We are so happy you had a wonderful time, and we hope you join us for another tour!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

I'm just wild about Harry

Our first try at a sea cruise proved to be a delightful experience, totally due to the care and attention provided for my wife by the carers, David, Sain, Titty and Marek and the splendid arrangements and overall organisation orchestrated by Tour Manager Harry Wise. They all simply could not do enough for us, providing assistance almost before we needed it, and encouragement to expand our boundaries - my wife swam for the first time in about ten years. It was a pleasure for us to join the friendly group, and to enjoy being able to 'go with the flow' of activities arranged to suit all tastes by Harry, who even coped with an organisational transport problem thrown at him at the last minute. I didn't even have to bother taking photographs - a complete record was provided, mainly by Marek and David, which we could view each day after they introduced me to the delights of WhatsApp, which also enabled me to share pics with our daughter back in the UK and show that we were happy and safe.

May 25, 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Hi Don,

Thank you for your 5 star review, we are thrilled we could provide an excellent experience for you and that you had a great time.

I will pass your kind words onto our lovely on tour staff who will be delighted to hear them!

We do hope to see you again soon for another Limitless adventure!,

Kind regards,

Hayley- Limitless Travel

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