Linea Reviews 

318
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional dentists who make the clear aligner process comfortable and easy to follow. Reviewers often describe the smooth consultation stages, noting that everything is well organized from start to finish. People note that the customer support team is always responsive and helpful throughout the entire journey, ensuring complete satisfaction with the results. However, some customers also noted disappointment regarding unexpected treatment plans, longer timelines, and excessive tooth filing during the process. A few reviewers felt that the initial expectations did not match the reality of their specific aligner cases.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional care and smooth processes.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that dentists and support teams are... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire treatment process is smooth,... See more

Product

Customers consistently note positive experiences with product, highlighting comfortable aligners and... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, helpful, and responsive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process was so easy from visiting dentist to arranging check-ups. The communication from Linea was really great & they often reminded me to give updates! The retainers take a bit of getting... See more

Rated 5 out of 5 stars

My treatment took 10 months. Dentist will take your teeth scannings and perform IPR if needed. Rescanning every 12 sets at the dentist is included. You can review your progress and teeth movement on L... See more

Rated 5 out of 5 stars

I’m very happy with my Linea experience. My initial query was answered promptly, and after a few follow‑up calls where all my questions were addressed, I signed up and downloaded the app. My treat... See more

Rated 5 out of 5 stars

From start to finish, communications has been outstanding, regular visits with the dentist are super easy, no out of cost visits for anything. You can do payment plans if you want at no extra cost. Gr... See more


Company details

  1. Beauty Product Supplier
  2. Cosmetic Dentist
  3. Cosmetic Products Manufacturer
  4. Dental Supply Store
  5. Health and Beauty Shop
  6. Orthodontist

Written by the company

Linea is a fully Australian-owned and operated premium orthodontics label, founded by dentists with an ambition to make advanced clear aligner therapy more universally accessible. Find out more how Linea is reinventing the world of teeth straightening with their renewed approach & unique hybrid model. We truly believe that through creativity, integrity and self-expression we can create a timeless brand that has an inspiring impact on people and their lives


Contact info

4.8

Excellent

TrustScore 5 out of 5

318 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(318)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Linea journey

I recently completed my Linea journey and couldn’t be happier with both the process and the support I received throughout treatment. From start to finish, everything was simple and stress-free, and the team always responded to my questions quickly. The dentist was absolutely amazing and so professional, and made me feel extremely comfortable. The customer service was exceptional, and I’m beyond thrilled with my results. I honestly couldn’t recommend Linea highly enough!

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Linea was an amazing experience

Linea was an amazing experience, very lovely staff, affordable and great results, definitely recommend if your wanting to fix your smile for a great price. Thanks Linea🙌🏼❤️

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Much cheaper alternative to expensive products like Invisalign, a lot more self manageable and the Linea team is very responsive. Had one set of refinements after the initial treatment to get it just right but that process was also easy. Would recommend to anyone thinking of trying this for sure.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Helpful with questions and always reaches out to check in after dental appointments

July 19, 2025
Rated 5 out of 5 stars

I decided to use Linea to fix my teeth

I decided to use Linea to fix some issues I’d noticed with my teeth as they had started moving after a failed attempt at 14 with braces. I chose them as what I had read online seemed promising and the price was reasonable compared to other competitors. The process has been above my expectations, between the dentist in Sydney and the Linea team, I couldn’t fault them. And I’m so happy with my results. My teeth look fabulous and I’ve had so many compliments. If you stick to the process you will be pleasantly surprised. I had one additional round with them after the treatment to refine the results and honestly best decision as you have a chance to really get them perfect.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Linea has been absolutely amazing

Linea has been absolutely amazing – always there when I needed help or advice, making the whole journey smooth and reassuring. Their support and professionalism made every step feel worth it, and I can confidently say it’s been money well spent. I’ve never been happier with my smile!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I recently completed my Linea treatment and I’m genuinely happy with the entire experience.

The whole process, from consultation to fitting and review, was seamless. My assigned dentist was also very efficient, straight to the point, and made everything feel smooth and stress-free. The review process was especially convenient — everything was done online, which made it super easy to track progress and stay on top of appointments.

Customer service through the app was also fantastic — responsive, helpful, and always quick to assist with any questions I had.

Highly recommend Linea for anyone considering clear aligners. The experience was efficient, well-supported, and the end results were exactly what I hoped for.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

The choice is clear!

I had such a fabulous experience using Linea. From my first scan to receiving last set of aligners to finish my treatment I was taken care of and received the highest level of customer service. The team and their communication through the app chat feature were always there to answer my questions when I had them and even organise appointments with my dentist when I needed them. The dentists were friendly and professional and able to fit my appointments in with minimal waiting times. My teeth are now straight and white and I can’t stop smiling!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Dr Nikka was fab, felt looked after and was more affordable than Invisalign (my teeth weren’t shocking to begin with so I baulked at paying Invisalign costs)

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great results!

Really good online support, the app makes tracking everything really easy! Has worked a treat for my teeth, would recommend! Great dentist they work with as well!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with the linear team

My experience with Linear was smooth from start to finish. Getting started was easy—the team handled all the dental arrangements, and the app made communication simple and clear. The aligners were easy to get used to, and I saw results quickly.

Even when my original dentist went on leave, Linear seamlessly arranged another without any delays. I also needed a second revision for some minor adjustments, and that process was just as easy.

Customer service was always responsive and supportive, and I’m really happy with the final result. I’d definitely recommend Linear to anyone looking to straighten their teeth.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Life-changing results, thoughtful care, and a seamless experience

I began my aligner journey with Linea in August 2022 and completed treatment in July 2024 and I couldn’t be happier with the results.

From start to finish, the Linea team and my orthodontists were incredibly supportive, informative, and attentive.

Every step of the way, I felt guided and cared for — from detailed answers to my questions, to regular virtual check-ins and timely reminders to submit my progress photos.

What started as a noticeable overbite and gaps has now transformed into visibly aligned teeth, a reduced overbite, and most importantly, renewed confidence in my smile. Linea is a fantastic alternative to traditional braces - far more affordable, efficient, and modern in approach.

I now highly recommend Linea to anyone considering aligners!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

great choice

my treatment took roughly 6-7 months and my teeth has looked better than ever. i would also like to add that both linear and their partner dentist takes good care and time to really adapt to your needs. for awhile now my teeth have been a insecurity of mine but due to financial constraints i couldn’t afford to get it fixed however linea provides you with an opportunity as its more affordable than other alternatives.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend Linea…

I have just finished my Linea Aligner journey. I found Linea on social media after another aligner company deemed my case ‘too hard’. I was taken care of by an amazing local dentist with the Linea team on call via the app if I had any questions. 100% professionals the whole way.
As a more complex case my journey was 15 months long. But it was worth it. I smile so bright and confidently now. And as an Australian company my whole treatment was still less than half the price of other, more well known, aligner brands.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

I I would recommend 100% recommend Linea to anyone…

I would recommend Linea to anyone wanting to achieve a perfect smile. The app is easy to use, the customer service is excellent, the communication with your participating dentist is great and the whole process is very easy and seamless. The price for other products like these was 3 times what I paid for Linea. I have had my aligners on for a little over 6 months and my teeth are perfect. I've just had my attachments removed and I'm ready for the bleaching and my night time retainers to arrive in the next few weeks. Lia W.A

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

I honestly can’t say enough good things…

honestly can’t say enough good things about my experience with Linea! What first drew me in was the competitive pricing, but what I got in return was something way beyond what I expected. The entire experience—from the app to the customer service—feels like the future of dental care.

Booking was seamless, communication was clear, and everything was so easy to manage through their platform. The partner clinic I went to, Abbotsford Dental Clinic and Stanley st dental (2 locations), was top-notch. A huge shoutout to Dr. Nikka—she was absolutely amazing: kind, professional, and incredibly thorough.

My teeth look incredible - I didn’t think a transformation like this was possible!

Linea has completely changed how I think about going to the dentist. I never thought I’d say this, but I’m actually excited about taking care of my teeth now. Highly recommend!

June 2, 2025
Unprompted review

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