Buying a used motorbike was a very smooth easy process, however the broke down the day after due to a faulty fuel gauge, hence losing a star. However, Christian and the delivery team collected and dia... See more
Company replied
Location
Switch locationUnit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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See what reviewers are saying
Very professional outfit run by proper motorcyclists made it a very easy & pleasant experience. Christian the guy I was dealing with was incredibly knowledgeable & ensured my bike was ready on time &... See more
Company replied
At the time of review, Lings are rated at 4.8. 4.8? Not 5 stars, what's going on!? I frequent the Ling's Triumph in Great Dunmow and I cannot find anything to justify taking two stars off. The ladi... See more
Company replied
Great people at this dealership, called late for an mot for my Harley that had only done 6 miles in the last 15 months!! Spoke with Serina who magically managed to squeeze me in today, sat outside in... See more
Company replied
Company details
- Motorcycle Dealer
- Bicycle Store
- Motorcycle Equipment and Accessories Store
- Motorcycle Shop
- Triumph Motorcycle Dealer
- Used Motorcycle Dealer
Written by the company
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Written by the company
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Contact info
Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, United Kingdom
- 01371512022
Rider-approved Motorcycle Dealer Group
4.6
Excellent
368 reviews
Replied to 22% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience despite teething problems
Buying a used motorbike was a very smooth easy process, however the broke down the day after due to a faulty fuel gauge, hence losing a star. However, Christian and the delivery team collected and diagnosed the problem on the same day and everything was sorted under the three month warranty. Absolutely love the bike and is running like a beauty now.
March 28, 2026
Reply from Lings - Triumph Essex
Thanks for your review, Jack!
We’re really pleased to hear the whole buying process was smooth and easy, and that the team were able to get everything sorted quickly for you. Christian and the delivery team will be glad to know their efforts made a difference.
Most importantly, it’s great to hear you’re loving the T120 and that it’s now running perfectly – such a fantastic bike to be out on!
If you need anything at all going forward, we’re always here to help. Enjoy the ride and we’ll see you again soon!
Excellent service and support from…
Excellent service and support from Christian
April 10, 2026
Unprompted review
Reply from Lings - Triumph Essex
Thanks for the great feedback, Mick!
We’re really pleased to hear you received excellent service and support from Christian – we’ll be sure to pass your kind words on to him.
Enjoy your new bike, and if you need anything at all, the team at Triumph Essex are always here to help. See you again soon!
Reply from Lings - Triumph Essex
Thanks for the 5-star review, Anthony!
We really appreciate your support and are glad you chose us for your new Tiger 900 – an incredible bike.
Enjoy the ride and we’ll see you again soon! 🙌
Polite
Polite, professional and did exactly as I asked. More than happy with the whole service I received.
April 7, 2026
Reply from Lings - Triumph Essex
Thank you for the great feedback, Marky!
We’re really pleased to hear everything was handled just how you wanted and that you’re happy with the service from start to finish. Enjoy your new 700MT – a fantastic choice, and we’re sure it’ll deliver on every ride!
If there’s anything you need going forward, don’t hesitate to get in touch – we’re always here to help. 👍
Very professional outfit run by proper…
Very professional outfit run by proper motorcyclists made it a very easy & pleasant experience. Christian the guy I was dealing with was incredibly knowledgeable & ensured my bike was ready on time & sent me a video of my bike all prepared complete with extras U specified fitted which was a nice touch.
April 3, 2026
Reply from Lings - Triumph Essex
Thank you for the fantastic review, Mark!
We really appreciate your kind words about the team – it’s great to hear the experience was smooth, professional, and enjoyable from start to finish. Christian will be pleased to know his knowledge and attention to detail made a difference, and we’re glad you liked the personalised video and prep of your bike – it’s all part of making the experience that bit more special.
Enjoy your Trident 660 Triple Tribute – an incredible machine, and a real head-turner! If there’s anything you need going forward, we’re always here to help. 👍
The process of part exchange and new…
The process of part exchange and new bike was extremly slick and made simple by christian,all done in a short time. Very pleased with the whole procedure..
March 13, 2026
Reply from Lings - Triumph Essex
Thanks for the great review, Ian!
We’re delighted to hear the whole part exchange and new bike process was smooth and straightforward — Christian will be especially pleased with your feedback. It’s exactly the level of service we aim to deliver.
Enjoy your new Tiger Sport 800 Tour — a brilliant all-rounder! If you need anything at all, the team at Triumph Essex are always here to help.
Wishing you many happy miles ahead!
Bought my Superduke r
Bought my Superduke r , had nothing but help during the process , great people would highly recommend this company.
March 24, 2026
Reply from Lings - Triumph Essex
Thanks for the great review, Scott!
We’re really pleased to hear you felt supported throughout the whole process — that’s exactly what we aim for. The team will really appreciate your kind words.
Enjoy your new KTM Super Duke R — an absolute beast of a machine! Thanks for the recommendation, and if you need anything at all, the team at Triumph Essex are always here to help.
Ride safe and enjoy every mile!
Great experience
I know Alex at Essex has only been there a short time but I was very impressed with his knowledge of the bikes and was very helpful.
Delivery of the bike was on time and everything was explained. The satnav was a nice touch.
February 25, 2026
Reply from Lings - Triumph Essex
Thank you, Mr. Brown, for your brilliant 5-star review and for choosing Lings Triumph Essex for your new T120.
We’re really pleased to hear you were impressed with the overall experience — from knowledgeable support through to on-time delivery and a thorough handover. It’s especially great to know the satnav was appreciated; we always aim to add those little touches that make collecting your new bike even more special.
We hope you’re loving every mile on your T120 and we look forward to seeing you again soon. Ride safe and enjoy!
5-Star Service and Great Motorcycles
At the time of review, Lings are rated at 4.8. 4.8? Not 5 stars, what's going on!? I frequent the Ling's Triumph in Great Dunmow and I cannot find anything to justify taking two stars off. The ladies in the Service/Parts and Sales departments are thoroughly charming and male staff friendly and informative. The stock is predominantly Triumph (of course) but there is also a variety of bikes of other makes in the second-hand section of the store. The service package is not cheap but paying for servicing in instalments makes it a lot less painful. Waiting in-store for a service is no hardship either with plenty of free coffee, chatting to the staff and loads of beautiful machines to ogle while you wait. All-in-all, they get a 5 from me!
June 17, 2025
Unprompted review
Reply from Lings - Triumph Essex
Hi Paul,
Thank you so much for taking the time to leave us such a fantastic review
We’re really pleased to hear how much you enjoy visiting Lings Triumph Essex, and your kind words about our Service, Parts, and Sales teams will genuinely mean a lot to them.
We’re also glad the servicing options, coffee, and showroom help make waiting time an enjoyable part of the experience rather than a chore — that’s exactly what we aim for.
Thanks again for your support and recommendation. We look forward to seeing you again soon and helping keep you on two wheels.
Friendly and helpful staff
Friendly and helpful staff, efficient service, courtesy phone calls.
January 20, 2026
Unprompted review
Reply from Lings - Triumph Essex
Hi Paul,
Thank you for taking the time to leave us a review — it’s much appreciated.
We’re really pleased to hear you found the team friendly and helpful, and that the service and courtesy calls met your expectations. Providing clear communication and an efficient, welcoming experience is something we work hard on, so it’s great to know it made a difference.
Thanks again for choosing Lings Triumph Essex, and we hope to see you again soon.
Staff very helpful always there to give…
Staff very helpful always there to give advice and help
January 15, 2026
Reply from Lings - Triumph Essex
Thank you for the five-star review, Mr. Warren. We’re really pleased to hear you found the team helpful and supportive. Enjoy every ride on your Rocket 3, and don’t hesitate to pop in if you ever need advice or assistance 👍
Tiger 660 sport
Happy with the purchase but very disappointed that it has no owners manual. I have had no luck downloading one as instructed and I'm still waiting for a manual. Otherwise a good service, so far!
December 29, 2025
Reply from Lings - Triumph Essex
Hi, thanks for your feedback — we’re really pleased to hear you’re happy with your purchase overall.
For current new Triumph motorcycles, the owner documentation has largely moved away from traditional printed books and is now provided online.
You can access them here with your VIN: https://www.triumphmotorcycles.com/owners/manuals
Reply from Lings - Triumph Essex
Thanks for the great review, Shaun ⭐️
We really appreciate your trust and are pleased you were happy with the service from the team at Lings.
Very helpful and efficient
Very helpful and efficient. Answered all my questions when phoning!
Would recommend.
Jordan was very helpful.
December 8, 2025
Reply from Lings - Triumph Essex
Thanks for the great review, Joseph ⭐️
We’re glad to hear everything was handled efficiently and that Jordan was able to answer all your questions.
Thanks for the recommendation and for choosing Lings.
Reply from Lings - Triumph Essex
Thanks for the feedback, Anne ⭐️
We’re glad to hear you were happy with the communication from the start and appreciate you choosing Lings.
Great experience
Very helpful staff easy to talk to absolutely no pressure to complete transactions very knowledgeable and a friendly approach
November 18, 2025
Reply from Lings - Triumph Essex
Hi Roy,
Thank you so much for the fantastic 5-star review! We're really pleased to hear that you found our team helpful, easy to talk to, and never pushy.
Providing knowledgeable guidance with a friendly approach is exactly what we aim for, so it’s great to know this came through during your visit.
If you need anything at all or have any further questions, we’re always here to help.
Thanks again for choosing Triumph Essex, Roy — we look forward to seeing you again soon!
First time dealing with Lings - Excellent!
I spotted a listing for what could potentially be my dream bike but it was so fresh through the door to Lings that they had not even managed to upload any photos yet. Leon however was great on the phone, got me a video of the bike within 20 mins and also sent over loads of detailed photos. After sleeping on it we spoke about a deal and with a good price offered for my two bikes in part exchange I signed on the dotted line. I am in Dorset so quite a long way from Lings, but filled with confidence with the knowledge and service Leon provided, I couldn’t have felt more sure buying a bike remotely. Delivery was then arranged within the space of a week and my two bikes were also collected at the same time. The bike I received was in good condition as described and I am really enjoying it. Could not recommend Lings enough to anyone whether local or afar, Thank you!
November 18, 2025
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Dropped in as I had an issue with my…
Dropped in as I had an issue with my 1200 GT pro not finding neutral. Matilda arranged a suitable time slot for me to drop the bike in when I could wait and the service staff bleed the clutch.
As promised no charge as this was a repeat of a previous occasion.
Jordan also very polite and friendly whilst I was there.
Top service and I’m very grateful
November 14, 2025
Unprompted review
Reply from Lings - Triumph Essex
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
VERY DISAPOINTED
To be honest , Disappointed !!!!
I thought buying my next bike , a low mileage second hand and not brand new model would be a good move from a Triumph Main Dealer but as it turns out , Not so !!!
To start with all was good , a nice comprehensive Video walk around by Gus who informed me it had only just come in and would be cleaned and put through their work shop before delivered to me , I then travelled 130 ish miles to see it . I liked it and did the deal with Tom the manager ( as Gus was on a day off ) he emphasised it would not be released from their premises until it was tip top and can not be released until it is all ok and been checked as they are a Triumph main dealer !! Anyway delivery day arrived, no problem with that , great delivery guy and all went well and at first glance it looked great .
Excited I decided to look over my new bike , it very quickly turned to disappointment, the bike was filthy not been cleaned well maybe a quick wipe over with a duster ! I don’t think a drop water and a sponge got with in 100 yards of it !! I then noticed the exhaust was loose !! A closer look I found two of its mounting bolts were missing !! So I called Gus and express my concern that if they hadn’t picked up this obvious item in the workshop inspection , was the rest checked and was it safe to ride ?? He said the workshop was not his department but assured me it was ckecked over and said he would send me a copy of the check list . I emailed him photos of the missing bolts and bad valet and requested the copy of the workshop inspection and to this day have heard nothing !!
Have had bike checked over by another triumph dealer for my piece of mind who picked up the tail light was insecure and exhaust baffles have been removed which will possibly be an mot issue and technically illegal to use on the road , so this has now cost me a new exhaust system to rectify !!
VERY DISAPOINTED !
Would I recommend or buy from them again ? No I don’t think I would !!
Some work is needed to improve at Lings Triumph !
Just a quick comment on the replie from Tom at lings :-
Thanks Tom for contacting me even though it’s 2 weeks late and via trustpilot , surely its courteous for you to get in touch with me in a couple of days to address any concerns raised via a personal phone call ? It’s not down to me to contact you .
And when the bike was delivered and unloaded from your van I pushed it in to my garage, it was not ridden at all before I noticed the exhaust was insecure and the bike was not cleaned which if you looked at photos you could have seen !! I then contacted Gus . Can you explain how the bolts became missing and the bike covered in dirt and chain grease between your workshop and my garage ??
Very unprofessional and awful !!!
October 20, 2025
Reply from Lings - Triumph Essex
Hi Derek, I’m really sorry to read your comments and appreciate you taking the time to share your experience.
The bike was fully prepared and cleaned prior to delivery, and the exhaust bolts were secure when it left us — it’s possible they’ve worked loose with use, but we were more than happy to assist once notified.
The exhaust system was supplied to us in its current configuration by the previous owner, and no modification was identified during our checks. It’s quite common for previous owners to remove the baffles, but we’d be happy to supply replacements if required.
Gus had been away due to a family matter which delayed his response, and I apologise for that. Please feel free to contact me directly so we can discuss this properly and make sure you’re looked after.
– Tom Kilby, Dealer Principal
Friendly staff and helpful sales…
Friendly staff and helpful sales people. Although if buying new, ask about the datatag security scheme. I knew nothing about this scheme until bike delivery!
October 20, 2025
Reply from Lings - Triumph Essex
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
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