Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not thei... See more
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Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
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✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ We deliver nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, United Kingdom
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My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no further. We were met with a lovely sales associate that knew her business. She showed us a super-king that not only fit our budget, but was exactly the style we wanted. (Ottoman with loads of storage underneath.) Once we found out the price included delivery and assembly, we were sold. Delivery was quick and assembly was efficient. The delivery men even took all the rubbish with them. This bed is extremely comfortable. We are so pleased with our purchase!

Reply from Linthorpe Beds
We found a mattress that we liked in a local store but they said it had a 10 working day delivery time..
So we set about Google and found the exact same mattress for £80 less available for delivery the next business day with Linthorpe!
The website was clear and easy to navigate and also gave an option to takeaway the old mattress.
We placed the order that evening, had a polite and efficient follow-up phone call the next day confirming the order and explaining how the delivery would work. The lady even took the time to check access and advised to take pictures off the wall on the stairs etc.
We had updates from the delivery team with an accurate window and then a call 20 minutes out. After a few comedy moments that reminded me of Barry and Paul (to you, to me) the new mattress was delivered on time to the right room and the old mattress taken away along with the packaging of the new.
Thank you

Reply from Linthorpe Beds
The bed was delivered early at my request, and was fully assembled and all the packaging taken away. Fabulous service.

Reply from Linthorpe Beds
Staff were really helpful in the store and we ordered our bed and was delivered exactly as they said

Reply from Linthorpe Beds

Reply from Linthorpe Beds

Reply from Linthorpe Beds
Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assembled and removed all packaging and were very careful when bringing the bed and mattress into our home. Thank you. Heartedly recommend.

Reply from Linthorpe Beds
It was nice to go round the shop and nobody pressure you when we found the between wanted dead easy delivery was great too

Reply from Linthorpe Beds
Service in store was excellent. Attentive and knowledgeable staff always helps.
We ordered our new bed without issue.
We did have a problem but it was professionally managed and we are delighted with the product but more importantly the service provided.
Well done and thank you

Reply from Linthorpe Beds

Reply from Linthorpe Beds

Reply from Linthorpe Beds
5 star service from Craig who phoned after I placed an order online to sense check the measurements I’d provided and talked me through alternatives.

Reply from Linthorpe Beds
Great services holding gen in warehouse until we move xx

Reply from Linthorpe Beds
Plenty of choices in the store. Staff friendly and very helpful. Delivery time slot was given and arrived within time stated. Highly recommend.

Reply from Linthorpe Beds
Warm greeting on entering the shop, excellent guidance from Kalim and clear information regarding purchase, delivery, etc.

Reply from Linthorpe Beds
Staff instore very helpfull, when the bed was delivered the drivers were also very helpfull

Reply from Linthorpe Beds
Before purchasing i rang and spoke to a lovely young man who gave me lots of information and answers to the questions i asked and on this i felt assured. I then purchased the item on line and we were kept upto date with the delivery process from the minute i ordered to the actual delivery. The two guys that delivered the item were also very helpful and friendly. The whole process and service was excellent.

Reply from Linthorpe Beds
Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not their fault) and we had a replacement 24hrs later. The bed is great quality and a decent price. I highly recommend Linthorpe - buy with confidence.

Reply from Linthorpe Beds
Great product highly recommended very quick delivery and was so easy to order and the quality is to a very high standard.

Reply from Linthorpe Beds
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