LINTICO Reviews 

4,336
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,918 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural fabrics, noting that the garments feel extremely soft and comfortable to wear all day. Shoppers also highlight that the website is very simple to use, making it straightforward to browse the wide variety of stylish clothing options. However, some people mentioned that sizing can be inconsistent across different items, leading to garments that feel either too large or poorly fitted. A few reviewers were not happy with delivery delays, noting that packages took longer than expected to arrive and that handling returns could be complicated.

What people talk about most

Product

Customers expressed great satisfaction regarding the product, highlighting beautifully designed garments made... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the excellent materials, rich colors,... See more

Order

Consumers find order experiences to be mixed, as while some reviewers expressed satisfaction with... See more

User experience

People report positive experiences with user experience, highlighting that the website was easy to navigate... See more

Website

Clients share positive opinions on website, highlighting that the platform is very well laid out, simple to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased multiple orders in this past week for Lintico because the Fabric is superb, the website easy to install things with ease and the categorization across the top. The clothes are Freaki... See more

Rated 5 out of 5 stars

Excellent material quality, very soft and soft on skin Beautiful rich colors and very well stitched materials Excellent customer service Many options available of every piece I also loved the bu... See more

Company replied

Rated 5 out of 5 stars

I have yet to encounter a problem ... and not every on-line experience can say that! The garments I have bought are beautifully designed, interesting and highly wearable. My only dismay is that New... See more

Rated 5 out of 5 stars

I found the team were prompt to reply to my emails & provide information. The clothes on offer are a little expensive, but of good quality & stylish. I have half a dozen different pieces. They su... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

LINTICO is a brand that specializes in 100% European linen women's clothing. The brand is dedicated to empowering women with confidence and comfort, regardless of size or body shape. LINTICO has been committed to creat high-quality essentials that are meticulously crafted with sustainability in mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(4,336)

2,030 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I was impressed with Lintico response…

I was impressed with Lintico response when a garment was not quite right for me.
I was able to opt to keep the garment and was given a 100% credit voucher to purchase another item.
This was fine within a few days.

October 7, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you, Angela, for your lovely feedback! We’re delighted that our team helped you find a suitable solution. Your recognition means a great deal to us and inspires us to keep improving our service. We look forward to welcoming you back!

Rated 5 out of 5 stars

Excellent quality and customer service

Originally I had concerns about tracking my packages, but after my own initial confusion, I received timely tracking updates and very courteous customer service. The two sweaters I ordered have since arrived and they are beautiful. Based on the quality of the sweaters and the excellent customer service I have received (in spite of the fact that I was not especially courteous in my inquiry) I will certainly be ordering again, and soon.

September 28, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you, Jill, for your lovely review! We understand that waiting for an order can bring concerns, and our team is always happy to help.

We’re delighted that you love your sweaters and will keep improving our service to make your next experience even better. We look forward to welcoming you back!

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Rated 4 out of 5 stars

I find the clothing is geared to smaller women

I find the clothing is geared to smaller people. The quality of the clothing is great. I usually wear a medium and sometimes large. Your clothing I’m an extra large.

October 6, 2026
Unprompted review
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Reply from LINTICO

Thank you, Helena, for your feedback. We’re delighted that you’re pleased with the quality of our clothing.

We hope to offer a comfortable fit for every customer, so our collection includes styles with different silhouettes and fits. Detailed garment measurements are provided on each product page, and if you need help choosing a size, please contact us at customerservice@lintico.com. Our team will be happy to assist you.

Rated 4 out of 5 stars

I liked your customer service…

I liked your customer service responsiveness and felt it was a bit slow though. I love linen and yours colors. I wish you had more pastels. I hope your sizing becomes more standard among styles.

October 1, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you, Lisa, for your thoughtful feedback. We’re delighted that you enjoy our linen and colours, and we appreciate your recognition of our customer service.

Your comments about response times, sizing consistency, and additional pastel shades are very valuable to us. If you would like to share more suggestions, please feel free to contact us at customerservice@lintico.com. We value every customer’s feedback and will continue improving our service and collections.

Rated 1 out of 5 stars

I have been trying to send back a…

I have been trying to send back a blouse to Lintico to no avail. They will not respond nor give me a return address here in the UK. Unless one is gifted with incredible patience, 2.5 months is far, far too long.

October 7th, 2026.
I've had a response from Lintico with a message saying they need my account number BUT no way to respond to their request.
My no. for that purchase is LC8249885. Please do what you can to sort this. Many thanks.

July 16, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Hi Sophie, we understand your frustration and take your concerns seriously. We’d like to help resolve your return request as soon as possible.

We haven’t been able to locate your order or any related correspondence using the information available in this review. There may have been a communication issue—for example, an email may have been sent to a different address, or our reply may have been filtered into your spam folder. We’d like to investigate and clarify what happened.

We’ve sent you a private information request through Trustpilot. Please provide your order number, checkout email address, and the customer service email address you previously contacted so we can review the records and assist with your return. Alternatively, you can contact us directly at customerservice@lintico.com.

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Rated 5 out of 5 stars

I love this company

I love this company. The fabrics are lovely and styles suit me. Customer service is fantastic. I've ordered 3-4 garments now and love them all.

October 6, 2026
Unprompted review
Rated 4 out of 5 stars

High quality products

LINTICO products are well made with beautiful fabrics. Getting the right size can be a challenge, which is the reason for the four stars. Customer service is very helpful.

October 4, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for sharing your concerns. We greatly value the trust our customers place in us and take your feedback seriously.

The applicable terms and important information for our after-sales options are provided during the process so customers can review them before making a choice. A dedicated member of our team has now contacted you through our official email channel and is working with you to address this matter.

We welcome you to continue communicating with us by email, and we hope to find a suitable way forward for you.

Rated 5 out of 5 stars

Customer Service

Needed help with applying credit to purchases. I don't buy a lot online because returning can be a hassle. Options Lintico offered made it easier, thanks! I got stuck in the process, and customer service was easy and helpful.

September 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy online ordering

The Lintico website was easy to navigate and the ordering process went effortlessly. I learned today my choice had already been dispatched. I hope the top I ordered is as lovely as the photo!!!

October 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Web sight easy to use

Web sight easy to use. Clothing very good quality so far.

Products are aimed for colder climate than I am here in Australia but it just means a little bit more searching to find clothing suitable.
I also think that some of the colder climate clothing is a little bit staid in my opinion.

March 1, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you, Laurel, for your wonderful feedback. We’re delighted that you find our website easy to use and are pleased with the quality of our clothing.

We truly value your comments about styles for Australia’s warmer climate and your preference for more contemporary cold-weather pieces. Your perspective is very helpful as we continue developing and presenting our collections. If you’d like to share more specific style suggestions, please feel free to contact us at customerservice@lintico.com.

Rated 2 out of 5 stars

I really wish I had read more reviews…

I really wish I had read more reviews before ordering from Lintico. I was drawn in by the influencer marketing and the beautiful, natural-looking colours and styling, but the reality was extremely disappointing.

For me, the quality felt very poor and cheap – honestly almost plastic-like – and nothing like what I expected from the branding and price point. I was also surprised to see that my order had been shipped directly from China.

I decided to return it. To be fair, Lintico did offer me different solutions and I did receive my refund, so I can’t fault them on that part.

What shocked me was what happened to the actual return. I was instructed to send the clothes to an address in Germany, but the parcel was apparently never even collected and was eventually shipped all the way back to me. So now I have the refunded clothes sitting here again.

That experience has completely changed how I see the brand. From my perspective as a customer, it feels like inexpensive clothing shipped from China and sold through very polished influencer marketing at a significant markup. And the fact that my return travelled to Germany, wasn’t collected, and was then shipped back to Switzerland is just bizarre and incredibly wasteful. I assume if you don't keep their clothing it is just destroyed or never picked up.

I’ve genuinely never experienced anything like this with a clothing brand. I regret ordering and definitely wouldn’t order again.

October 2, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for sharing your experience. We take your feedback seriously and place great importance on every customer’s shopping experience.

We have located your order and confirmed that your refund has been completed. We are also reviewing the return tracking records to understand why the parcel was sent back to you and will continue communicating with you through our official email channel.

As the parcel has already travelled through the return network and your refund has been completed, we do not wish to ask you to incur further return costs or arrange another unnecessary shipment. You may keep the items, pass them on, or donate them if you prefer. Our team will also provide further clarification and an appropriate solution based on the current situation.

Information about our products, production, and fulfilment arrangements is available on our website, and every garment undergoes quality checks before dispatch. We value your feedback and will continue improving our return coordination and communication.

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