Lion Brand Yarn Reviews 

192
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and variety of the yarn, often describing it as soft, easy to work with, and suitable for various projects. Reviewers frequently express satisfaction with the product selection and overall yarn quality. Some people also reported their orders were correct and delivered in a timely manner. However, a significant number of customers were dissatisfied with customer service and delivery. Many reported slow responses, unhelpful interactions, and difficulty resolving issues or speaking to a human. Frequent complaints include long shipping times, orders not arriving, or packages being delayed. Some also experienced issues with yarn quality, like tied ends, splitting, or receiving damaged or incorrect items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with the... See more

Quality

Customers had ambiguous experiences with quality, with many praising the yarn as good, soft, and easy to work... See more

Order

Users describe ambiguous interactions with order, with many reviewers expressing significant frustration over... See more

Customer service

Reviewers express widespread dissatisfaction with customer service, often describing it as non-existent,... See more

Delivery service

People report negative experiences with delivery service, citing issues such as unexpected shipping through... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Orders take a long time to ship. Lots of people report receiving other people's orders. Their rewards program is basically useless; points coupons can't be used with ANY other promotions, despite the... See more

Rated 3 out of 5 stars

Skiens were smaller than I expected. Price was good, but I may not have enough to use for what I orriginally intended. At lese I have other projects that t will work for.

Rated 4 out of 5 stars

I like the thick wool ease yarn for making blankets and even scarves. Lion Brand website has a large variety of sizes, colors and even yarn for baby projects. What I didn't like is having to pay for t... See more

Rated 1 out of 5 stars

Wish I would’ve actually received my order!! Apparently they ship through Amazon now and even though my address is correct it was deemed undeliverable and sent back over two weeks ago. I have yet to... See more


Company details

  1. Hobby Store
  2. Yarn Store

Information provided by various external sources

Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.


Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

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1-star

No history of asking for reviews

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2.8

All reviews

(192)

67 reviews in the last 12 months

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Rated 2 out of 5 stars

Your yarn stinks —Literally

Your yarn stinks — Literally!! I have been a faithful customer of Lion Brand for many years. The yarn I received in my last two orders had an overwhelming chemical smell that was unrelieved by blocking in scented soap or airing out. I really love your yarns, especially Hue & Me and Fisherman’s Wool, but I don’t want to buy any more stinky yarn.

October 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Patterns Will not download to adobe

Cannot get pattern to download which was the entire reason for buying the kit. When I tried to do it I discovered I would have to purchase a subscription to office 365 or Dropbox, none of which I want to do. Will be returning.

October 11, 2024
Unprompted review
Rated 2 out of 5 stars

The worst ordering experience in years

The yarn seems generally fine. I ordered directly from Lion Brand to get a better price on Mandala Bonus Bundles. They did not inform me for six days that there was a delay with my order, and their "update" gave no indication of when it might ship. In this the year of our Lord 2024, they can't automate their orders with their shipping and production notifications? My order is unfulfilled, as am I, yet there is no way to cancel it. Unacceptable. You can't cancel an order for which you have pulled no product and done nothing? I ordered yarn from Turkey and it was shipped and delivered to the US in the same amount of time it took Lion Brand to even tell me there was a delay. They claim it takes them longer when they have a big sale. Fine, then hire temps or something. It's already ridiculous that an order can take 1-2 weeks. Is this 1980?

I can find the same kind of yarn from different brands and will certainly do so in future. This is the worst online ordering experience I have had in a decade or more.

September 29, 2024
Unprompted review
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Rated 4 out of 5 stars

I love being able to customize kits, but...

I love being able to customize kits. But it would be helpful to have the yarn to be used for a pattern also show up as a preview picture. Having to pick colorways from a tiny circle of color is not easy. And misleading (as I discovered by looking at the yarn's own page.)

Also, it would be *extremely* helpful to have knit and crocheted swatches of each color depicted to see how they work up.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

The Lion of Yarns

I have been purchasing yarn from LionBrand for sometime now and I have never been disappointed. On rare occasion I have had reason to return yarn but have never had any problems doing so. They arrive in the promised time and are very affordable. The quality of their yarn is consistent. I highly recommend LionBrand products.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Love the Mandala Ombré Yarn!

Love the Mandala Ombré Yarn that I am using to make a blanket! It is very easy to work with and the color called ‘Happy’ is!!! I needed more of the same color to complete my project and my reorder matched exactly.
I’ve bought Lion Brand yarn in stores but the stores never seem to have enough of the same color so many times I order directly from the company!

September 28, 2024
Unprompted review
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Rated 2 out of 5 stars

Two Meowth Bonus Cakes like roving yarn

I suspect it has to do with the fact that this colorway keeps selling out and they’re trying to reproduce it so quickly that the quality is being sacrificed. I’ve had to frog hundreds of stitches and rewind a second cake to get the colors right because the yarn turned thin and hard and I thought it would sort itself out so kept crocheting. It made my afghan flimsy and “hard” and clearly those rows had thinner yarn than the first cake, which was perfect. Now my second replacement cake is starting to do the same thing. A gift that should have been completed is still not completed because I’m frogging again and had to order more Meowth colorway Bonus Cakes and wait for shipping. I’ve never had an issue like this with Lion Brand. They’ve been a solid yarn for me to use for decades. This was so disappointing and I can’t have been the only one.

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality but splitting common.

Great quality cotton yarn (Coboo)..splits are expected and some sections of all 3 colors I ordered were splitting at times. I would recommend another yarn type for a true beginner as it would be really frustrating! Pleased with the quality of the dye.... Absolutely no white patches to be found!!! I used this yarn for a crocheted striped dress.

September 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Lion brand yarn..

Lion brand always ships my orders quickly and so far I've always recieved exactly what I ordered. Yarn is always really lovely!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Love the quality of this yarn

Love the quality of this yarn. Been really impressed with every single item I have bought. A lot cheaper than I expected and international postage was reasonable. All in all will deffo be ordering again.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable. Website is easy to navigate, merchandise is well packaged and delivered as promised.

June 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Soft yarn with beautiful colors.

I love this yarn. I have made sweaters for myself and my family. It is soft as I knit, and soft when it is worn. It comes out of the washing machine and drier looking like it is new, which is an important feature because I knit a lot for children.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

They managed to screw up the delivery…

They managed to screw up the delivery address and although I contacted them right away(2-3 minutes). They said they had no way to change it or remedy it. The order was delivered to the wrong address and caused me a big headache trying to get it. I will never order from this company again.

May 10, 2024
Unprompted review

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