Lionrocktoyz.com Reviews 

152
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their overall purchases. Customers frequently praise the fast shipping service, mentioning that all delivered packages consistently arrive securely wrapped and in pristine condition. Shoppers also deeply appreciate the straightforward ordering process, noting that items match online descriptions accurately and always feature truly wonderful pricing. However, some customers also noted that delivery times can occasionally take a bit longer due to complicated overseas transit logistics. A few reviewers experienced unexpected shipping delays, minor price adjustments on pre-orders, or occasional tracking update issues during transit.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with items received. Reviewers... See more

Delivery service

People report positive experiences with delivery_service, frequently highlighting quick shipping, reliable... See more

Order

Reviewers highlight positive aspects of ordering, noting that the overall purchase and pre-order processes... See more

Quality

Reviewers consistently share positive feedback about quality, praising the amazing items and figures received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The figure I put a deposit on took so long actually get produced that I almost had forgotten about it... but …ionRockToyz didn't forget. I appreciate the service and the fact that they followed throug... See more

Company replied

Rated 5 out of 5 stars

Absolutely a fantastic company to deal with. Have never had an issue. And will continue to buy from them. Their communication is on par with some of the bigger major companies and their service is sec... See more

Company replied

Rated 5 out of 5 stars

I’m a new customerI and my experience was very positive. I was well informed and the recommended tracking app worked very well. The item was very well packaged and delivered in perfect condition. I wo... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptic buying from this retailer as id never purchased anything from here before but was pleasantly surprised at how quickly the process was and the communication was consistent throughou... See more


Company details

  1. Collectibles Store

Written by the company

LionRockToyz started in 2013 by a group enthusiastic action figure collector in Hong Kong. We offer the hottest action figure and collectible in town including Hot Toys, Damtoys, Star Ace, Asmus Toys, Tomy Takara etc. We started selling on ebay to over 30 countries and served over thousands of customers with 100% positive feedback!! Shipping is Free to Worldwide!! When you do business with us, you can trust that we take your business very seriously.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

152 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(152)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Fantastic, absolutely seamless transaction. It was my first time purchasing from them and it couldn't have gone any better. Will definitely buy from them again.

November 11, 2024
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Rated 5 out of 5 stars

Wonderful Experience w/ Lion Rock Toyz

We had an absolutely wonderful experience doing business with LionRockToyz. We ordered the Hot Toy figure Kang we chose the 3 to 5 day shipping. It shipped the next day. We got an email and tracking number so we could track our order. We received the package on time and Kang was in mint condition. The packaging they used kept the figure safe. The outstanding customer service and communication made our experience with Lion Rock Toyz ⭐️⭐️⭐️⭐️⭐️. We will definitely be doing business with them again.

August 6, 2024
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Reply from Lionrocktoyz.com

thankyou for your support !!!

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Rated 1 out of 5 stars

Not Giving Me My Owed Refund…

Ignoring my emails and dragging out refunding my money I'm beginning to not trust them and think they are a scam I am goin to continue to email them till they decide to do what is right and process my refund but I will never buy from again.

August 27, 2024
Unprompted review
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Reply from Lionrocktoyz.com

your order is a pre order and the arrival date is out of our control , and ok you dont want to wait, so we refund.
At the first time we cannot refund your original payment because it is over the refund period.
so we have sent you a refund by "sending you a new payment transactions".

Rated 5 out of 5 stars

Excellent in every way as usual!

Excellent in every way as usual!! Lion Rock is my go to place and the only one I will order from when ordering overseas. Excellent pricing, and very fast delivery! Buy from Lion Rock, you can not go wrong!

July 22, 2024
Rated 4 out of 5 stars

Great customer service, fast shipping

Great customer service each time I contacted the company about a preorder that was taking a long time ship long after I knew the item has been available. Issue was immediately corrected and the item immediately shipped. I greatly appreciate the effort.

July 15, 2024
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Rated 5 out of 5 stars

Reliable!

This is my second order with them, great price, free shipping.

July 2, 2024
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Reply from Lionrocktoyz.com

2nd time!, thankyou very much,!! hope there ll be 3rd and 4th time and so on

Rated 5 out of 5 stars

Trusted seller

Fast and free shipping via Hongkong Post

You can request them to mark the product as gift

Even if lost they not only refund but also give u additional 10 percent discount on your next order

July 2, 2024
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Reply from Lionrocktoyz.com

Thank you for sharing your positive experience with our service

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