LIPOELASTIC US Reviews 137

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality of the products, often highlighting their durability and effectiveness. Reviewers frequently mention the fast delivery service, with some receiving their orders very quickly. Many also find the garments comfortable and well-made, praising the material and overall construction. However, some people were dissatisfied with the product's fit, particularly regarding the waistband being too tight or the sizing being inconsistent. A few other people also felt that the product descriptions or sizing guidance were unclear, leading to incorrect orders. Additionally, some customers experienced issues with customer service, citing unaddressed concerns or a lack of flexibility.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers praise the quality, comfort, and effectiveness of... See more

Quality

Consumers generally find quality to be positive, with many praising the great quality products, comfortable... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the super fast... See more

Order

Users describe ambiguous interactions with order. While some customers experienced issues such as orders... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the excellent and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've been in search for compression leggings that I can wear consistently. I had high hopes that these could be a solid choice. However the fabric feels itchy against my skin for some reason. And for... See more

Company replied

Rated 3 out of 5 stars

I love the fabric for the lipoelastic leggings - so much more comfortable than my other compression. But the waistband is horrible - tight stiff elastic that cuts into my waist. My surgeon prefer... See more

Company replied

Rated 5 out of 5 stars

My special request for expedited delivery was accommodated. The product arrived in less than 2 days from the time it was ordered. The garment fits snug as advertised. However, the back where it hoo... See more

Company replied

Rated 5 out of 5 stars

I bought the active leggings after being so pleased with the quality of the two Flow leggings I have. The dark navy color is nice after so much black, fits perfectly. Especially like the way they are... See more

Company replied


Company details

Written by the company

Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.


Contact info

3.7

Average

TrustScore 3.5 out of 5

137 reviews

5-star
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1-star

Replied to 64% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent quality and durability

Excellent quality and durability, and fast shipping! The one issue is the sizing is incorrect, I ordered the size based on my measurements and it's VERY small. I definitely need a larger size.

Two week update: much of my inflammation/swelling has now gone down and the bottoms for perfectly!! Breathable, comfortable, and the compression is really nice - it doesn't bunch up and the elastic at the edges doesn't cinch. Updating my review from 4 stars to 5 stars!!

January 9, 2026
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Reply from LIPOELASTIC US

Hi Jeanne,

Thank you for your feedback. We’re pleased to hear you’re happy with the quality, durability, and fast shipping, but we’re very sorry to hear the sizing wasn’t right. Please contact our customer service team with your measurements and order details and we’ll be happy to advise on the correct size and help arrange an exchange if needed.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars
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Reply from LIPOELASTIC US

Hi Jamie,

Thank you so much for your feedback. We’re delighted to hear that your order arrived so quickly all the way from Great Britain to California and that you were happy with the shipping cost. It’s great to know the fit and material met your expectations. We really appreciate you taking the time to share your experience!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Must buy

I bought the Active compression leggings 5 months ago & love them! They really help with pain & moving lymph fluid. It has really changed my lymphedema.
The only issues I had are with the website & the sizing guide. I sized down initially & it was still too big. Their customer service has been great. They don’t have a USA phone number, only email. Very quick delivery.

November 30, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you so much for sharing your experience. We’re really pleased to hear how beneficial the Active compression leggings have been for you and that they’ve made such a positive difference in managing your lymphedema.

We also appreciate your honest feedback regarding the website and sizing guide and will be sure to pass this on for review. It’s great to know our customer service and delivery met your expectations - thank you for taking the time to leave such a thoughtful review.

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

Does not fit

I ordered 3 different types of compression leggings and none of them fit. I need a bigger size in the hips and waist, but then the calves and ankles are too big. The measurements do not work for my body size. The extender did not help since I couldn’t get the garment up to even try it. Maybe it’s me, but if I can’t even pull the garments up now, I can’t imagine getting this on post surgery.

December 1, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for taking the time to share your experience. We’re really sorry to hear that none of the styles worked for your body shape and understand how frustrating this must have been, especially when preparing for surgery.

Body proportions can vary greatly, and unfortunately this means that standard measurement systems don’t always work for everyone. We truly appreciate your honest feedback regarding the fit, sizing, and extender, and we will pass this on to our product and development teams for review.

Please do not hesitate to reach out to our customer service team who can assist with sizing as well.

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

I'm not happy with my experience

I'm not happy with my experience. I have emailed about returning the items. I have gotten no guidance and no response back.

December 1, 2025
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Reply from LIPOELASTIC US

Hi Angie,

Thank you for letting us know, and we’re very sorry for the frustration caused by the delay in communication. We can confirm that your return has now been processed and the refund has been issued. We appreciate you raising this with us and will take your feedback on board to help improve our response times and guidance going forward.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Great quality

I had a question about the size since I fell in between two sizes. Sent an email and received a response the next day. I did not want to wait that long so I took a chance and ordered the next size up. That’s why I would have preferred to speak to someone on the phone. Would have gotten an answer quicker. Received my compression pants pretty quickly. Still not sure if I have the best fit. Great quality though.

November 30, 2025
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Reply from LIPOELASTIC US

Hi Linda,

Thank you for taking the time to share your experience. We appreciate your feedback regarding response times and your preference for phone support, and we understand how timing can be important when choosing the correct size.

We’re pleased to hear that your order arrived quickly and that you’re happy with the quality of the compression pants. Your comments about sizing and communication have been noted and will be shared with the team for consideration!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

Never delivered

How can you possibly be asking me how I'm feeling if I still have not received your garment

This is ridiculous. I paid for overnight shipping and it's been several days now.

November 26, 2025
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Reply from LIPOELASTIC US

Hi Kevin,

We’re sorry to hear that you received the review request before your item arrived. We hope you’ll consider updating your review once you’ve had a chance to receive and try the product.

Regarding shipping, we don’t offer an overnight option for the US, as delivery typically takes a bit longer. The only available service is our standard 3–5 working day option. If your order doesn’t arrive within this timeframe, please let us know and we’ll be happy to look into it for you.

Thank you for your understanding.

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

I love the material and really wished…

I love the material and really wished these worked! Unfortunately they just are not comfortable on my upper thighs. Where the edge of the opening is, cuts into my thigh and is painful. However if there was no opening they would feel perfect and I am sad they don't work especially after spending so much money.

November 17, 2025
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Reply from LIPOELASTIC US

Hi Bernice,

Thank you for sharing your honest feedback. We’re really sorry to hear that the fit around the upper thighs caused discomfort, especially as you otherwise liked the material and feel of the garment. We understand how disappointing this must be, particularly after making such an investment. Your comments about the opening and how it affects comfort are very valuable, and we’ll be sure to pass this feedback on to our product team for review and consideration.

If you need any further help with sizing or advice on alternative options, please don’t hesitate to reach out to our customer service team—we’ll be happy to help.

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

Quality Garment, But Confusing Sizing Guidance

The garment quality is good, but the website’s sizing for Low vs. High variants is very unclear, especially when viewing or ordering on the mobile site. The section is labeled “Styling,” which made me think “High” referred to a higher-waisted style, not the height of the person. As a result, I ordered the wrong variant before traveling for lipedema surgery.

Post-op, the garment was too short and caused uncomfortable midsection bloating until I could switch into the correct size. Customer service was polite but offered no flexibility or gesture of goodwill, even though the issue stemmed from unclear labeling.

I strongly recommend Lipoelastic move the Low/High guidance to the sizing section and clarify that it refers to height. This would prevent confusion for future customers who rely on proper compression after lipedema surgery.

November 11, 2025
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Reply from LIPOELASTIC US

Hi Andrea,

We’re sorry to hear that you found our website unclear, and we appreciate you taking the time to share your feedback. Our customer service team is always here to help with any pre-purchase questions, so please don’t hesitate to reach out if anything ever needs clarification.

Regarding your return request, the garment had been worn immediately after surgery and for several days following, so we were unable to accept it due to hygiene and safety reasons. As a medical-grade item, it cannot be resold or safely offered to another customer once used, and we hope you - and our other customers - can understand this decision.

We will take your comments on board and will review this with our marketing team to see how we can make this information clearer on our website.

Thank you again for your feedback.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

This compression bra is exceptionally…

This compression bra is exceptionally comfortable; worth every penny!

November 11, 2025
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Reply from LIPOELASTIC US

Hi Lora,

Thank you so much for your kind feedback! 😊

We’re delighted to hear that you find the compression bra exceptionally comfortable and that it’s worth the investment. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

Waist band unraveled in one. Hole in the other pair.

The shipping was good and I love that they have a petite size however the waistband of one is already torn after only owning them a month and a half. The other pair I got already has a hole where the seam has unraveled on the foot. I reached out to see if there was any warranty on the contact us page but never received a response. These are very expensive but I didn’t mind spending it because I thought they would be a higher quality. Unfortunately, they aren’t.

October 27, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the issues you’ve encountered with the seams and for the lack of response after you contacted us — that’s certainly not the level of service or quality we aim to provide.

We’re pleased to hear that the shipping met your expectations and that you appreciated the availability of a petite size, but we fully understand how disappointing it must be to experience damage so soon, especially given the investment you made with the expectation of premium quality.

This is not typical of our products, and we would very much like the opportunity to make this right. Please contact us directly at contact@lipoelastic.com
with your order details and photos of the affected areas, and our team will be happy to review this and advise on a suitable solution.

Thank you again for your honest feedback — it helps us improve both our products and our customer support.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Quality material

Quality material. Super absorbing. I use body oil before I wear the garment to prevent chafing. Great for recovery and if you have to wear for a long period of time.

November 7, 2025
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Reply from LIPOELASTIC US

Hi Keith,

Thank you for your feedback. We’re glad to hear you’re finding the material comfortable and suitable for extended wear during recovery. We are grateful that you took the time to share your experience!

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars
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Reply from LIPOELASTIC US

Thank you for your feedback, and we’re sorry for the frustration caused by the shipping delay. We understand how disappointing it is to be waiting for an item, especially when customs delays are involved.

We appreciate your comment about being clearer on the shipping origin — this is valuable feedback and something we’re actively working to improve so customers can make fully informed decisions. While customs processing is outside of our direct control, we know that doesn’t make the wait any easier.

Thank you for your feedback and we will take this into consideration moving forward to improve our services.

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

Average quality for high price

No information was provided during purchase on additional charges and fees for UPS, taxes, and tariffs, almost $50 total! No information on how to return if not satisfied. Fabric does not feel comfortable. The bodysuit doesn't fit well, and there are no (!) provisions to adjust. Overall, average to low quality and very high price. I'm very disappointed.

October 28, 2025
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Reply from LIPOELASTIC US

Hi Larissa,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. We appreciate your comments regarding additional charges, returns information, fit, and fabric comfort, and we will be sure to pass this feedback on to the relevant teams for review and consideration.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

These help my Lipedema and are…

These help my Lipedema and are comfortable!

October 25, 2025
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Reply from LIPOELASTIC US

Hi Noelle,

We really appreciate your feedback! We’re so happy to hear our garment has made a positive difference and feels comfortable for you!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

Unreasonably small waist

Love the fabric, but the waist size is ridiculous. I cannot breathe while wearing it, and I don’t have a very big waist.
You really need to listen to customers when they complain about the waist size. The complaints are real.

October 1, 2025
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Reply from LIPOELASTIC US

Hi there,

We truly appreciate your honest feedback. It’s great to know you’re happy with the quality of the fabric, but we understand your concern about the waist size.

Please know that your comments have been shared with our production team, as we continually strive to improve our sizing and fit based on customer experiences.

Kind regards,
The LIPOELASTIC Team

Rated 3 out of 5 stars

The waist was very tight and I’m small

The waist was very tight and I’m small. I feel it’s too small in comparison to the other measurements. I had to cut it off and replace waistband. I’m a size 6-8 and ordered an XL. I hope you look into that.

September 30, 2025
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Reply from LIPOELASTIC US

Hi there,

We value your feedback and are sorry the sizing wasn’t quite right. Your comments about the waist fit and proportions will be passed to our production team to help improve future designs.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Top quality garments

Top quality garments. Quality so good my doctor loved it. Customer service is top notch as well. These are so much better than your average compression garments.

September 11, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you so much for your wonderful feedback! We’re delighted to hear both you and your doctor were impressed with the quality, and that you had a great experience with our customer service. It means a lot to us to know our garments stand out for you!

Please do not hesitate to reach out to our team if you need anything else in the future!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

The waistband are ridiculously small on…

The waistband are ridiculously small on all the garments.

September 7, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for your feedback. We’re sorry to hear the waistband didn’t feel comfortable for you. Our garments are designed to provide medical-grade compression, which can make them feel tighter than regular clothing, but we understand this isn’t always the right fit for everyone.

Your comments are valuable, and we’ll be sharing them with our production team.

Kind regards,
The LIPOELASTIC Team

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