LIPOELASTIC US Reviews 

154
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the excellent quality of the garments, stating they feel comfortable and provide great support for recovery. Buyers often mention that the shipping process is very fast and that the customer support team is responsive when questions arise. Many people also find that ordering items online is a simple and straightforward process. Some reviewers were not happy with the sizing consistency, explaining that the waist area is frequently too tight and difficult to pull up. Additionally, several people experienced annoying delivery holdups caused by customs issues or reported that their packages never arrived at all.

What people talk about most

Product

Clients share ambiguous opinions on product. While many consumers praise the high-quality fabric, effective... See more

Quality

People report positive experiences with quality, highlighting that the garments offer great compression,... See more

Delivery service

Reviewers share mixed feedback about the delivery service. Many consumers praise the fast shipping times,... See more

Order

Consumers find ordering to be ambiguous due to unclear product variants and sizing issues, especially on... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many consumers report that the support team is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the fast service and the reliability of the measurements and sizing. I have discovered I am not a fan of the arm compression. I like the compression, yet I need a different fit. That’s... See more

Company replied

Rated 4 out of 5 stars

Customer service is great but the garment is not as good as the one I got for a third of the price on Amazon.

Rated 4 out of 5 stars

I like the compression but I wish the waist would be higher as the leggings roll downs

Rated 5 out of 5 stars

Ordering was easy. Products are well described. I was not informed of a duty tax until I had paid and my item was shipped. I contacted customer service and they responded quickly, took care of the fee... See more


Company details

Written by the company

Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.


Contact info

3.8

Great

TrustScore 4 out of 5

154 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(154)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lipoelastic always has great reliable…

Lipoelastic always has great reliable products

June 2, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Marie,

Thank you so much for your kind words! We're thrilled to hear you find our products reliable and consistently great. Your trust and support mean a lot to us! 😊

Kind regards,
The LIPOELASTIC Team







Rated 5 out of 5 stars

I really like these

Description was good, ordering was easy, and delivery was quick. This is my second pair of compression other than just leggings, and I really like them! I got the lymphatic/massaging kind. They go on easier than my other compression, feel good, and are easy to move in.

May 14, 2025
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Reply from LIPOELASTIC US

Hi Emily,

Thank you for sharing your experience! We're so pleased to hear that everything from the ordering to delivery went smoothly. It's great to know you're enjoying the lymphatic/massaging compression—comfort and ease of movement make all the difference. We're glad they're a great addition to your collection!

Kind regards,
The LIPOELASTIC Team







Rated 5 out of 5 stars

Great product, I highly recommend!

Great product, I highly recommend! Fast shipping and delivery, high quality fabric, very smooth and comfortable. I love the options of 3 size claps to customize!

May 13, 2025
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Reply from LIPOELASTIC US

Hi Lora,

Thank you so much for your wonderful review! We're thrilled to hear you’re loving the product, especially the quality and adjustable fit.

It's great to know the fast shipping and comfort stood out to you. We truly appreciate your recommendation and hope we'll be able to continue helping in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Love the new Flow!

I’ve always been so pleased with your garments. I have Lipedema and I love your leggings

May 9, 2025
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Reply from LIPOELASTIC US

Hi Carrie,

Thank you so much for your kind words! We're truly glad to hear that our garments have been a great fit for you, especially in supporting your journey with lipoedema.

It means a lot to us to know that you love the leggings — your feedback is incredibly encouraging.

We're always here if you need anything or have questions about our products!

Kind regards,
The LIPOELASTIC Team

Rated 3 out of 5 stars

Not what I was hoping for...

I've been in search for compression leggings that I can wear consistently. I had high hopes that these could be a solid choice. However the fabric feels itchy against my skin for some reason. And for catering to lymph and Lipedema patients I had hopes that they would be better suited to body shapes. Once on they just don't stay in place. I'm constantly having to pull them up. Which just makes them another pricey option that I won't wear all that often.

April 30, 2025
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Reply from LIPOELASTIC US

Hi Stephanie,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that the leggings didn't meet your expectations in terms of comfort and fit.

Our goal is to create garments that offer effective support while remaining comfortable for all-day wear — especially for those managing conditions like lipoedema and lymphatic concerns. We’re sorry to hear that this particular style hasn’t worked well for you, and we truly appreciate your comments on the fabric feel and fit.

Your feedback is valuable and will be shared with our product development team as we continue working to improve our designs. If you’d be open to it, we’d love to recommend an alternative style that may suit your needs better.

Please feel free to reach out to our customer service team — we’re always here to help.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Super fast shipping and pretty accurate…

Super fast shipping and pretty accurate sizing
The material is much nicer than other post surgery garments

April 30, 2025
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Reply from LIPOELASTIC US

Hi Christina,

Thank you so much for your great feedback! We're thrilled to hear you were happy with the fast shipping and fit, and that you found the material more comfortable than other post-surgery garments. Wishing you a smooth and comfortable recovery!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Excellent customer service.

In all honesty, I have not tried on my compression stockings yet because they just arrived in the mail yesterday. But I would order from this company 100 times over because the customer service that I have already received his top-notch. The communication and response time from the representative was excellent, friendly and helpful.

April 18, 2025
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Reply from LIPOELASTIC US

Hi Jennifer,

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our customer service — we truly value clear communication and being there for our customers every step of the way.

We hope you’ll be just as pleased with your compression stockings once you try them on. If you have any questions or need further assistance, we’re always here to help!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

I love the bra's

I love the bra's, I used them before and they were the best then so when I knew I wanted more bra's, they were my only go-to. If you follow the care instructions, these last a long time!! Shipping was super fast and tracking up to date so I knew where the shipment was at all times. Great company, wonderful products.

April 17, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that our bras continue to be your go-to choice and that they've served you well over time.

It's also great to know the shipping and tracking experience met your expectations. Your kind words mean a lot to us!

We're always here if you need anything else in the future!

Kind regards,
The LIPOELASTIC Team

Rated 3 out of 5 stars

Ok but not as expected, not the right price point

I like that I can wear these in public, but the compression is on the very light side, and not worth the higher expense for essentially another pair of stretch pants. I also have a 9-10 inch difference between my hips and waist, which I think is likely similar to others who’d buy these, and find these to lack room in the hips & butt, which then compresses/flattens out areas that aren’t affected by lipedema/aren’t problems for me, so just slightly uncomfortable and unflattering without medical purpose. Not a bad pair of stretch pants with slightly more compression than my Athleta etc pairs, but would not buy again at this price point.

April 14, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for your honest and detailed feedback — we really appreciate you taking the time to share your experience. It’s great to hear you like that the leggings are wearable in public, but we’re sorry to hear they didn’t quite meet your expectations in terms of compression and fit.

Your points about the compression level and the fit around the hips and butt are incredibly valuable. We understand how important it is for garments, especially those used for conditions like lipedema, to offer both targeted support and comfort. We’ll definitely share your comments with our design team, as insights like yours help us improve and better meet the needs of our customers.

Thank you again for your thoughtful review.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

My Lipoelastic garment fits perfect

My Lipoelastic garment fits perfect! I went right off the size chart! I emailed them asking if there was anyway I could get the quicker since I was going on a trip… And I didn’t see any option for expedited shipping… They got the garment to me within a few days! Their customer service was fabulous!

April 12, 2025
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Reply from LIPOELASTIC US

Hi Lori,

Thank you so much for sharing your experience! We’re so happy to hear your garment fits perfectly and that the size chart worked well for you. Our team always does their best to go the extra mile, so it’s wonderful to know we could get it to you in time for your trip.

Please reach out if there's anything else we can help with in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Amazing and good quality

Amazing and good quality

April 12, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi there,

Thank you - we're so happy you’re pleased with the quality! Your support means a lot to us!

Kind regards,
The LIPOELASTIC Team

Rated 4 out of 5 stars

The customer service is great very attentiveI…

The customer service is great but I would add some foam inserts in the sensitive areas legs stomach like the comfort one is great but I would add that foam on the legs thighs etc they would be amazing

April 13, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Marilyn,

Thank you so much for your kind words and thoughtful feedback! We're really glad to hear you had a great experience with our customer service.

Please do not hesitate to reach out if you need help with anything else!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Love how sturdy the bra is

Love how sturdy the bra is. I'm a 34a small fits perfect. Love the material.

April 8, 2025
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Reply from LIPOELASTIC US

Hi Angelina,

That’s wonderful to hear! We're so glad the bra fits you perfectly and that you're loving the sturdy design and material. Thank you for your kind words – it really means a lot to us! 💗

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

The best musk and the best Service

The best musk and the best Service ! Thanks !

March 19, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Eli,

Thank you so much for your fantastic review! We're thrilled to hear you enjoyed both the product and our service. Your support means a lot to us.

Thanks again, and we look forward to serving you in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

After trying several other options from…

After trying several other options from Amazon, we were blown away by the level of quality and compression. Also, they were delivered just a few days after ordering.

March 6, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Michael,

Thank you for your wonderful feedback! We're so glad to hear that our garments stood out in both quality and compression — and that delivery was quick too!

It means a lot to us that you chose our products after exploring other options. We're here if you ever need anything in the future!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

The website says you can return within…

The website says you can return within 14 days. I contacted the company 3 different times by email, as they are never open when I have tried to call and have yet to get a return initiated. I will probably never purchase from them again.

March 4, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi there,

We apologise for the delay in getting back to you - we can confirm the refund has been processed on our end now and will ensure this issue does not occur again.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Super Fast!! Shiping!!

Amazing bras! Great material!!

March 4, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Gabriela,

Thank you so much for your kind words! We're thrilled to hear you’re loving the bras and the quality of the material.

Your support means a lot to us! 💖

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

The product was too tight and…

The product was too tight and uncomfortable and i immediately emailed for refund instructions it’s been a week and no reply back from the company

March 1, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Amy,

We're very sorry to hear that the garment didn’t meet your expectations and that you haven’t received a response to your refund request. That’s not the experience we want for our customers, and we sincerely apologise for the delay.

Our team should've been in touch to assist with the return and refund process. We truly appreciate your patience and understanding.

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Adrienne,

We apologise for the delay - we hope our customer service team has assisted you in receiving your package!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

I still haven’t received my package

I still haven’t received my package. I have written two emails asking for a response from you regarding my package being almost a week late. No response from you or FedEx. Customer service is nonexistent.

February 18, 2025
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Reply from LIPOELASTIC US

Hi Kristine,

We're very sorry to hear about your experience and the delay in receiving your order. This is not the level of service we strive to provide, and we sincerely apologise for the lack of communication.

We hope our team have resolved this for you by now and please let us know if we can help with anything else.

Kind regards,
The LIPOELASTIC Team

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