Liquitan 

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Rated 1 out of 5 stars

definitely a scam. I ordered 2 vials, and I never received them. I emailed constantly about where they were or if I could get refund and never received a response. Smh

Rated 5 out of 5 stars

I have just received my first, and from now on my future supplies of Melanotan 2. I am very pleased with the whole ordering and delivery service they provide. I live in Gran Canaria, Spain, and from p... See more

Company replied

Rated 5 out of 5 stars

They are really good with helping out when you email them, I was let down by my usual supplier and needed a box before I went on holiday. They managed to get it sent to me via special delivery and I g... See more

Rated 2 out of 5 stars

Ordered 2 10ml starter kits and only one were delivered I've emailed them relentlessly with my name address and order number just to have an automated email sent back to me but not an actual person ha... See more

Company replied

Company details

  1. Skin Care Clinic

Information provided by various external sources

We are a professional supplier of chemical-based tanning solutions, delivering high quality and efficient products at exceptional service levels.


Contact info

All reviews

(68)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

***SCAM ALERT***

***SCAM ALERT***
Ordered on 9th July, was told I would receive my order by the 11th July if I purchased 1st class delivery. Waited patiently, but still nothing has arrived! Luckily I purchased this on my credit card and the fraud team have refunded me.

In reply to the below comment - trust pilot asked for proof of purchase to verify my review. That I have done. As stated earlier, nothing turned up so I had to claim the money back on my credit card. 100% not a “false review”.

July 22, 2019
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Reply from Liquitan

Liquitans stand on this review is that is a false review. No matching name for the reviewer ordered on the date in question. Our shipping times are clearly stated on our website and no team member would have ever garunteed that delivery as Royal Mail does not garuntee that delivery time.

The reviewer will not contact us and although we have asked Trustpilot for assistance in the matter the reviewer has decided to remain annoymous and this has been allowed to stay up.

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Rated 5 out of 5 stars

Awesome

Great find!!Start to delivery 4 days... Very informative. Professional not like some of the sites out there. Certainly will do more business with them.

July 6, 2019
Unprompted review
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Reply from Liquitan

Hi River2007,

Happy to have been of help, look forward to your future business

Regards
Simon

Rated 5 out of 5 stars

I placed an order for almost £80 to be…

I placed an order for almost £80 to be delivered to London 8 days ago and still no sign of it! Is it normal?

Updating my review and changing the rating:
My order has now arrived. I am a very happy customer and will buy from Liquitan again!

June 28, 2019
Unprompted review
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Reply from Liquitan

Hi Anya,

Happy that your package arrived, happy tanning

Regards
Simon

Rated 2 out of 5 stars

I received the needles and the alcohol…

I received the needles and the alcohol swabs, but nothing else was in the box. I emailed info@liquitan .com but no response. I can't find a phone number for them either. I ordered the starter kit for two vials and everything that comes with it for 39 EUR

May 14, 2019
Unprompted review
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Reply from Liquitan

Hi Sue,

We are sorry about the packaging error, replacements will be sent out ASAP to get to you. All emails are answered usually within 24 hours, a customer representative has fixed arranged a reship of the missing items and given you a discount. Again we are sorry for the problem.

Regards
Simon

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Rated 5 out of 5 stars

Fantastic start to finish

Fantastic start to finish, very helpful before I ordered and delivered quickly, got a lovely colour from it, will be a regular

May 2, 2019
Unprompted review
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Reply from Liquitan

Hi Melody,

Thank you so much for your review, we look forward to serving you in future.

Regards
Simon

Rated 5 out of 5 stars

Works a treat

Works a treat, sides are a bit out there but they helped adjust my dosage so that they went away

January 24, 2019
Unprompted review
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Rated 5 out of 5 stars

Good Supplier

Was suspect at first as they are cheaper than some of the suppliers I have used. But the kits are good and handy, they repsond to emails quite quickly too which set my mind at ease. Will be using them again as was good service start to finish!

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

They are really good with helping out…

They are really good with helping out when you email them, I was let down by my usual supplier and needed a box before I went on holiday. They managed to get it sent to me via special delivery and I got it the next day even though thats not usually an option.

January 14, 2019
Unprompted review
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Rated 5 out of 5 stars

Really good stuff

Really good stuff, found it quite strong but they were very helpful in how to adjust dosage for my skin type, learned so much about how my skin actually works. Would deffo recommend them

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

Top Stuff!

Got alot of help from them and was delivered in an alright amount of time considering it was near christmas

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

Megan was a star

Got my order quickly and worked a treat. Megan the customer serivces lady was very helpful in giving me as much help as I needed to the point I felt I was a pest. Great service throughout!

December 7, 2018
Unprompted review
Rated 3 out of 5 stars

The turn around time on delivery is the…

The turn around time on delivery is the only problem sometimes it takes two days for them to take money off your card then another two days for them to actually mail it and another 2 for it to arrive it usually takes around 8 days from the day of ordering to having the product in your hand there are websites with quicker turn around times and identical product (only difference is the label ) other then that the product it quality .

October 30, 2018
Unprompted review
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Reply from Liquitan

Hi Steven.

We are sorry for the delays you experianced, we hope to service you again.

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Rated 2 out of 5 stars

I received my melanotan but no water no…

I received my melanotan but no water no needles and only 1 bottle of meno tan I ordered to not happy

September 3, 2018
Unprompted review
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Reply from Liquitan

Hi Elaine,

Your order was only for vials on melanotan, you did not order a kit that contained water and needles included. If you have only recieved one vial, please email us at info@liquitan.co.uk and we will recitify the problem.

Regards
Megan

Rated 1 out of 5 stars

On second bottle and not really changed…

On second bottle and not really changed colour Been using tanners on and of for years these are the worst I’ve had just not making me brown, wouldn’t buy again I have tried to email you in that address but your email doesn’t work it says can’t be delivered

August 30, 2018
Unprompted review
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Reply from Liquitan

Hi Nikki,

Please get in contact with out customer service team and we can look to the issue.
Email us at info@liquitan.com

Rated 1 out of 5 stars

not Happy

I have tanning injections all the time and this on as done absolutely nothing to me as a single parent I don’t just have money to waste

August 29, 2018
Unprompted review
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Reply from Liquitan

Hi Kerry,

We standby our product, Please get in touch with our customer support team and we will sort the issue.

info@liquitan.com

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