LisbonAirportTransfersTO Reviews 

260
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the transport service. Customers frequently highlight the exceptionally smooth and easy online booking process, noting that communication from the team is always clear and reassuring. Travelers often describe the drivers as extremely friendly, polite, and professional, adding that vehicles are always kept impeccably clean and comfortable. However, some people mentioned occasional challenges such as dealing with crowded airport conditions or unexpected delays during their transit. A few other people also felt that coordination could sometimes be tricky, noting rare instances where drivers initially headed to the wrong location or communication lapsed.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting seamless and comfortable... See more

Staff

People report positive experiences with staff, highlighting exceptionally friendly and professional drivers.... See more

Location

Consumers find location experiences to be quite mixed around the airport and hotels. While some reviewers... See more

Booking process

Clients share positive opinions on booking process, noting that the online form and phone reservations are... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, noting that drivers are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

Front start to finish this experience has been top class. Booking online was really easy. Communication was great and pick up at Lisbon airport was perfect The van was new and very comfortable wit... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout… very professional and friendly.. seamless timing and confidence in the driver. Excellent value . Our pick up driving went to the wrong hotel but called to say he... See more

Company replied

Rated 5 out of 5 stars

Very friendly drivers. Safe driving , I would advise to collect clients so they arrive 3 hours before their flight time at Lisbon Airport, as the checking in and security and passports queues were e... See more

Company replied


Company details

  1. Taxi Service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(260)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and dependable

Excellent service. Met at Lisbon airport, no delays. Same on pick up back to airport. Bang on time. Spotless vehicles. Lovely drivers. Highly recommend.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Arrived at Lisbon airport within…

Arrived at Lisbon airport within minutes collected by Daniels Bento and taken to our Hotel in Cascais, during the trip pointed out to us places of interest.
Daniels is a gentleman and a credit to your company

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service and Cars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems.
For our return trip, we easily changed our pickup time to an earlier slot to avoid any potential border police issues. The local call was simple and the customer service representative spoke English, which made the process very smooth.

August 13, 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Thank you for the great review! We are very happy you liked your experience and can’t wait to have you back on your next trip.
Best regards,
Luis Costa
CEO

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Rated 5 out of 5 stars

Fantastic service

Easy to book. Kept updated with pick ups . Very reasonably priced. On time . Very helpful and polite drivers. Definitely I would use again and recommend 💯.

August 16, 2025
Unprompted review
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Rated 1 out of 5 stars

I BOOK A TAXI IN LISBON ONE MONTH IN…

I BOOK A TAXI IN LISBON ONE MONTH IN ADVANCE,MY FLIGHT WAS DELAYED.I WORN TWO DRIVERS, SEND MILLION MESSAGE IN ORDER TO KEEP MY BOOKING. WHEN I ARRIVED, THEY CANCELLED MY BOOKING AND DIDN;T DO REFUND, TERRIBLE SERVICE EVER!DON;T BOOK THIS COMPANY EVER!THIS IS TRUE PORTUGUESE SCAMMERS!!!!!!!!!!!!

O.C/2025 AUGUST

August 1, 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Sir/Madam,
We were quite surprised with your rating, as we do not identify ourselves with the mentioned modus operandi.
Furthermore, we can not find any record of your booking with our company; therefore, please be so kind as to provide the booking number/lead passenger name, so we can look into this issue and analise it properly.
We take customer satisfaction very seriously and look forward to receiving the details of your booking to take the adequate measures, including a refund if this is the case.
PLEASE REPLY TO THIS MESSAGE.
Looking forward to receiving your soonest news,
Luis Costa
CEO

Rated 5 out of 5 stars

On time pickup, smooth ride

Our driver arrived exactly on time for a 4:15am pickup at our hotel. We were nervous at first because this was so early, but there were no problems. We had a smooth ride and made our flight without issue. Our driver was competent and drove safely. We would use this service again!

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free transfers!

On arrival at Lisbon airport one of your representatives took us and our luggage to our vehicle & driver, which were waiting in the underground car park, so easy. The return journey was equally smooth, our driver Francisco contacted me in advance of pick up from our hotel & offered an earlier start to avoid congestion delays. We felt safe with both drivers, with the vehicles comfortable & at the specification we'd expected.

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

One of the best transfers I took

One of the best transfers I took ,
I went from the Lisbon Airport to the hotel in Lisbon .
and from Lisbon to AlGarve .
And than to Spain .
The company on time and the drivers well professional , and speaks English and other languages .
Everything went with me so perfect. And definitely will use them again.
Thanks to all of them .

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

The experience was seamless

The experience was seamless. The driver arrived 30 minutes before time and informed me he was there. While we finished up, he loaded the car. Good condition car and quite comfortable. The driver was friendly and got us to the airport quite quickly. I recommend this service.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

All good.

Excellent drivers, came on time, good cars and good price. Thank you.
Transfer 8/6 ‘25, return transfer 15/6 ‘25.

June 8, 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Mr. Svaersson,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating on our staff and service and are happy to know that you enjoyed your trip.
We hope to welcome you again soon!
Best regards,
Luís Costa


Rated 5 out of 5 stars

Great service

Francisco was prompt, friendly, helpful, and efficient. We will definitely use the service again.

June 10, 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Gerald,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and look forward to seeing you again in the future.
Best regards,
Luís Costa

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Rated 5 out of 5 stars

I’ve used them to and from Lisbon…

I’ve used them to and from Lisbon airport for a group of 6, very reliable and prompt, instructions where to meet them when coming out of the airport was very clear and easy.
Picking up from our apartment was also prompt. Highly recommend them when coming to Lisbon,

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from our driver.

Excellent service from our driver who was friendly and courteous. Pickup was easy. He walked us to our accomodation after the road was blocked as it was late at night and which we greatly appreciated.

April 26, 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Mara,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating on our staff and are happy to know that you enjoyed our service.
We hope to welcome you again soon.
Kind regards,
Luis Costa CEO

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