Lissie Lingerie Reviews 

103
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, highly knowledgeable, and welcoming during every single appointment. Reviewers consistently emphasize that the team listens carefully to individual needs and creates a remarkably warm, supportive environment. People are extremely happy with the wide selection of beautiful, incredibly comfortable, and perfectly fitting lingerie options. Visitors truly appreciate the personalized attention, noting that the unique fitting process without tape measures leaves them feeling entirely confident. Consumers often mention that they will gladly return for future purchases because of the outstanding overall product quality.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the team is extremely friendly, welcoming, and... See more

Product

People report high satisfaction with the product, frequently highlighting that they finally found comfortable... See more

Service

Consumers find service to be exceptionally positive, frequently praising the friendly and professional staff... See more

Quality

Customers consistently note positive experiences with quality, expressing great satisfaction with the amazing... See more

User experience

Customers felt a strong sense of satisfaction with their user experience, highlighting knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone who has had breast cancer and multiple breast surgeries bra fitting can be daunting. I visited Lissie Lingerie and was made to feel at ease as soon as I stepped through the door. The knowle... See more

Company replied

Rated 5 out of 5 stars

Visited today with my daughter. Great experience, the fitter spent plenty time with both of us, didnt feel rushed or pressured. Staff member was very friendly and put us both at ease. Great first... See more

Company replied

Rated 5 out of 5 stars

Always struggled to find a bra that fits me well and is also still cute! Had some uncomfortable experiences trying to bra shop before so have been wary. Everyone I met at Lissie Lingerie was so lovely... See more

Company replied

Rated 5 out of 5 stars

Popped into shop today as I was passing. Claire the member of the team was very welcoming and so knowledgable, in fact I received fabulous customer service. I came out with 2 very comfortable and be... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

We're an online Lingerie shop that specialises in large cup & plus size lingerie, stocking a range of bra styles and lingerie sets from trusted and established brands. We also offer in person fittings in our Fife office.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(103)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended …

My daughter and I visited a few weeks ago. Melissa was very welcoming, friendly, and extremely knowledgeable, I felt at ease from the moment I walked. I would highly recommend Lissie Lingerie for anyone looking for a well fitted bra and a professional service.

May 29, 2025
Unprompted review
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Reply from Lissie Lingerie

Wilma, thank you so much for leaving a great review. We are so pleased you felt at ease and would recommend us to others, thank you, Melissa

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Rated 5 out of 5 stars

I did not no what to expect l thought…

I did not no what to expect l thought thay would pull out a mishearing tap but no it was different from my previous ones l was made very welcome they gave me a bra to tray on be hind a screen and she keep trying to the right one fits and if you have larger breas like me the ladies that owns it is thair and she had the large breast to so it made me fell a lot better and comfortable l so glad l whent so l would recommend it to small or large to book appointment you will see what l meen great experience thank you and l must say this is my first time l have purchased a wiear bra and l am 61 year old

May 14, 2025
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for your review, we are so glad you had a positive experience and are liking your first ever wired bra.We appreciate you saying you would recommend us, thank you, Melissa and Elaine

Rated 5 out of 5 stars

Amazing experience

I would just like to thank you and Elaine for my experience Friday 9 May. It was amazing. I felt completely at ease. I felt heard and understood like I never have before when it comes to boob and bra chat 😂 So friendly and professional and you are so knowledgeable. I will be recommending you to every lady I know. I wore the black allure today and felt bloody amazing. So again. Huge thank you. xxx Angela xxx

May 9, 2025
Unprompted review
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Reply from Lissie Lingerie

No problem, our pleasure! Great to hear you felt at ease and also had such a positive experience, thanks for sharing. Black/Latte Allure is such a great choice - glad you felt so amazing in it!
Melissa and Elaine

Rated 5 out of 5 stars

Melissa made me feel so at ease

Melissa made me feel so at ease today. First time meeting her and felt like I was just spending time with a friend. Would recommend anyone to visit. Thanks again x

April 26, 2025
Unprompted review
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Reply from Lissie Lingerie

Emily, thanks for your kind words, appreciate that you will recommenmd us to others too, thank you, Melissa

Rated 5 out of 5 stars

Lorna

My fitting today with Melissa and Elaine was so nice, they put you fully at ease and the choice was amazing , 100% recommend for getting the perfect fitting bra. Thank you ladies for the experience x

April 23, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks for the great review Lorna, great to hear you felt at ease and for the recommendations also. Hopefully see you again, Melissa and Elaine

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Rated 5 out of 5 stars

My sister n law and I went today 23rd…

My sister n law and I went today 23rd April we were a bit nervous (who wants to get there boob's out I front of strangers) but we were made to feel relaxed and comfortable doing so... had a wee chat with us to begin with. And now we are so happy got a bra that fits perfectly woo hoo 🙌 and above all comfortable to wear... some lovely designs aswell. Will be recommending this small business thankyou 😊

April 23, 2025
Unprompted review
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Reply from Lissie Lingerie

Mandy, thanks for the lovely review. We know it can be a bit scary before you come so delighted you felt relaxed and comfortable throughout. Great to hear you love your new bra and liked the wide range of stock we have. Appreciate you recommending us to others, thank you, Melisaa

Rated 5 out of 5 stars

My first experience at Lissie Lingerie

Melissa and Elaine made my first experience at Lissie Lingerie a great one, they were so friendly and put me at total ease. Will absolutely be back xx

April 23, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks for your lovely review Angela, pleased your first experience was a great one and look forward to seeing you again, Melissa and Elaine

Rated 5 out of 5 stars

I will definitely be back!

I will definitely be back from now on every time I need a new bra! I have never felt so comfortable with a stranger before especially one who is fitting me for a bra. Went with my friend and she had such a variety of bras that suited both smaller and larger busts! I will be recommending Mel to everyone!

April 18, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks for the lovely review, so glad you both enjoyed and felt we had a good range of sizes and style to keep everyone happy! Appreciate your review and recommendations to others, thank you, Melissa

Rated 5 out of 5 stars

Amazing experience

Amazing experience, felt totally at ease, Mellisa is so good, great choice of bras in my size ( now I know it! ) and feeling really pleased with my purchases will be telling all my friends! Highly recommend

April 10, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks Christine, so happy you had such a great experience and liked our wide range of stock. Appreciate you recommending us to others too, thank you, Melissa

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Rated 5 out of 5 stars

Great bra fitting experience!

I felt like I knew Melissa already, whether that’s because of social media, or probably that she is such a lovely genuine down to earth person. She explained everything beautifully as we went through the process. At no time did I feel like we were click watching and there was no pressure to buy (but of course I did), and ended up walking out wearing one of my new purchases. Will absolutely recommend and will definitely purchase from Lissie Lingerie again.

April 10, 2025
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for your kind words, appreciate your review and glad you are happy with your purchases. See you again, Melissa

Rated 5 out of 5 stars

never felt more comfortable around…

never felt more comfortable around someone!!!
melissa is the kindest person i’ve met and helped me so much finding a bra that fits so good i don’t feel like im wearing one anymore!
allowed me to try on multiple to find my perfect one and now even when i get home, taking it off isn’t the first thing on my mind especially as a bigger busted woman!!
cannot thank her enough for her services and kindness!!

February 19, 2025
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for the great review and I'm glad you got so much from your visit. I can totally relate to how it feels to finally get the right fit for the bigger bust! You are welcome, hope to see you again, Melissa

Rated 5 out of 5 stars

Great personal fittings.

Melissa made me feel at ease from the minute I booked to when I arrived for my fitting. She took time to sit and chat at what I was looking for and what styles I liked. After doing an initial fit to see what suited me best, she popped my size on a rail for me to choose what I would like to try. All in all there was no pressure to buy but allowing me to choose what I wanted. I have an event coming up and will be booking another appointment to allow me to be fitted to the dress to. Melissa will be my first choice every time now.

February 8, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks you for the great review, delighted we put you at ease and you got what you were looking for. Looking forward to helping you with your future event, Melissa

Rated 5 out of 5 stars

5 star experience

Melissa put me at ease as soon as arrived for my private bra fittin. The studio is cosy & beautiful decorated. Melissa was very knowledgeable and took time explaining different styles etc. There is a fantastic choice in various styles & colours. Highly recommend ❤️

April 3, 2025
Unprompted review
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Reply from Lissie Lingerie

Thank you for your kind words Lana, we are glad you enjoyed your experience and felt you learnt about styles/fit and liked our wide range of stock to choose from. Thanks for recommendation! Melissa x

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Rated 5 out of 5 stars

Melissa is incredibly friendly

Melissa is incredibly friendly, accommodating and approachable. She made us both feel very relaxed which is really important when you’re having such a personal fitting. If she doesn’t have the bra in the right size, nothing is too much hassle to have it all ordered in. We definitely won’t be going anywhere else now! Thank you Melissa :)

March 29, 2025
Unprompted review
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Reply from Lissie Lingerie

No problem at all and thanks for such a great review. We do understand it can be a bit daunting beofre you come in so we are delighted to hear you felt very relaxed. Hope to see both of you again in the future, Melissa

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Plenty of patience and knowledge to get me bras that fit. Excellent service, and easy to arrange pick up of any items to be ordered.

March 22, 2025
Unprompted review
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Reply from Lissie Lingerie

Thank you for your positive review, glad you enjoyed your experience so much, Melissa

Rated 5 out of 5 stars

Great experience

Melissa is a lovely knowledgeable lady. Made me feel at ease. Had such a great experience.

March 26, 2025
Unprompted review
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Reply from Lissie Lingerie

Thank you for your kind words, glad you had such a good experience, Melissa

Rated 5 out of 5 stars

Sweetest chilled out woman

Sweetest chilled out woman, very knowledgeable knows her stuff. I had a great time chatting away trying on some fantastic stuff. Came away with 2 set and a tshirt bra that fits perfectly. Been wearing the wrong size for years because I was measured wrong at M&S. I will be back Melissa ❤️

March 19, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks Amanda, so glad to hear you enjoyed the experience and have bras that fit now. Appreciate your kind words too, thanks, Melissa x

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Rated 5 out of 5 stars

I had an amazing appointment with…

I had an amazing appointment with Melissa. After my appointment I realised I have never had a bra fit properly, I was so pleased with how everything fit that I purchased 4 lovely bras! I left with so much more knowledge about how a bra should fit, how to take care of my bras etc. I had a great experience and have already recommended to friends/family.

March 19, 2025
Unprompted review
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Reply from Lissie Lingerie

Lauren, thanks for such a positive review. You echo what most of our Ladies say, we love to hear your feedback and we like to share our knowledge and eperience with others and appreciate you recommending us to others, thank you, Melissa

Rated 5 out of 5 stars

Did not really know what to expect…

Did not really know what to expect after booking into see Melissa, but was such a good experience. Melissa is so laid back and welcoming and had a great selection to pick from. Totally different size and style to what I was wearing before and can already see and feel the difference. Will be back in the future.

March 19, 2025
Unprompted review
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Reply from Lissie Lingerie

Heather, thanks for the review, so pleased you had such a good experience and enjoyed our wide range of stock to pick from. Delighted you can see and feel the difference too, see you next time, Melissa

Rated 5 out of 5 stars

Game changing

Having never had a bra fitted ever I was a little apprehensive. I shouldn't have been - Melissa is so easy to speak to, makes you feel completely at ease and is so knowleageable in her subject. Turns out I have been wearing the wrong bra size for years and the difference a correctly fitting bra makes is game changing. It is so comfortable and gives me such a better shape. I will definitely be back

March 14, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks for your kind review, most people feel apprehensive before coming in, we totally get it! Glad to hear you soon felt at ease and are now wearing the correct size bra - agree with you it is a game changer! Look forward to seeing you again, Melissa

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