There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Website easy to use. Paid extra for nominated day delivery. Unfortunately Royal Mail couldn’t deliver it (surprise!) but it arrived the next day. The cakes were well packaged and my niece was very hap... See more
Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let... See more
Company replied
Cakes arrived as described, well packaged and was adored by my Husband. Purchased 2 packs made up of my choice for him, he has nearly finished the 2nd pack. Cakes are just right size to pop into the m... See more
Company replied
Company details
Written by the company
Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.
Contact info
Kendal Court, Kendal Avenue, London, W3 0RU, London, United Kingdom
- hello@littlecake.co.uk
- littlecake.co.uk
4.2
Great
738 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best cheering up gift ever!
These little cakes were well received by a couple who were in dire need of cheering up and they did the job. Easy to order although I did make a mistake and sent an email (or two) trying to correct it, the team rectified my error and the cakes were delivered on time.
Now I would like somebody to send me some 😁
September 9, 2025
Unprompted review
Reply from Little Cake Co.
Thank you very much for your kind feedback. We are delighted to hear that our Little Cakes helped to brighten someone’s day and that our team was able to quickly resolve the issue with your order. It is always our priority to make sure everything arrives just as it should, and we truly appreciate you taking the time to share your experience. Thank you.
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Very easy website
Very easy website. Sent as a gift. Recipient very pleased….cakes looked lovely but can’t comment on the taste yet!
September 10, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback. We are glad to hear you found the website easy to use and that the cakes made a good impression as a gift. We always aim to provide a 5-star experience, so we would love to hear how we might improve to reach that for you in the future. Please do get in touch with us directly if you would be happy to discuss this further. Thank you.
I got in touch with the Little Cake…
I got in touch with the Little Cake company who delivered really delicious cakes and delivered them next day.
Couldn't believe the quality of the cakes and wonderful customer service, would definitely recommend anyone to try them, 5 stars for sure 👌
August 27, 2025
Unprompted review
Reply from Little Cake Co.
Thank you very much for your kind feedback. We are so pleased to hear that you enjoyed your Little Cakes. It is wonderful to know you were happy with the quality of the cakes and happy with our service. Your recommendation and 5-star review mean a great deal to us. Thank you.
Good choice of flavours
Good choice of flavours. Not happy to have paid £5.95 for delivery, then a further £2 because it was a Saturday the post price doesn't change because it's Saturday.?
September 6, 2025
Unprompted review
Reply from Little Cake Co.
We're really pleased to hear that you're happy with our current menu.
Thank you for your feedback regarding the delivery charges. Please note that the £5.95 delivery fee applies to standard shipping, and the additional £2 charge for Saturday delivery reflects the premium service provided by our courier on Saturdays.
We appreciate your understanding, and should you have any further questions or require assistance, please do not hesitate to contact us.
Ordered these for my son and daughter…
Ordered these for my son and daughter in law's anniversary. Reports back said they were delicious and very pretty.
September 6, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your feedback. We are so pleased to hear that the cakes were enjoyed and added something special to the anniversary celebration. Thank you for choosing Little Cake Co for such a special occasion.
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The cakes were absolutely delicious
The cakes were absolutely delicious.
The only disappointment was that, having selected the date for delivery, which was the recipient's birthday, they arrived the day after.
September 2, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback, and we are so pleased to hear you enjoyed your Little Cakes.
Please accept our sincere apologies for the delay in delivery. To help ensure timely arrival in future, we recommend selecting a delivery date a day in advance of when the cakes are required.
Should you require any further assistance or have any questions, please do not hesitate to contact us. We are happy to help. hello@littlecake.co.uk
Friends birthday gift
Friends birthday gift was very different and enjoyed
September 9, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your feedback. We’re delighted to hear that the birthday gift of Little Cakes enjoyed. We look forward to baking for you again soon. Thank you.
There was an error in the address so…
There was an error in the address so the cakes were not delivered - the response from the bakery was to be extremely hostile, rude and passive aggressive... and to demand more money. Then block me!
September 1, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback. We're sorry to hear that there has been an issue with your order. Please can you fill in the extra information request via Trustpilot so that we can investigate this further.
Please note, as a general rule, when an order is placed, we rely on the delivery address provided by the customer to ensure a successful delivery. To help prevent mistakes, we always send out a confirmation email and an order completion email so the customer can review the order details—including the delivery address—and correct any errors before dispatch.
If an incorrect address is supplied and the order cannot be delivered, there are costs involved in resending it. However, in recognition that errors can happen, we do not ask the customer to cover the full amount. Instead, we share the responsibility by covering half of the resending cost ourselves. This policy helps us maintain fairness while still ensuring the order reaches the customer as smoothly as possible.
Thank you.
Beautifully made cakes
Beautifully made cakes, delivered so delicately. There was so much choice I will definitely be ordering again. I purchased additional chocolates, but the wrong item was sent, however the customer care team resolved the issue with the correct item recieved not 24 hours later. They were amazing!
September 5, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your kind words and for sharing your experience with us. We’re delighted your Little Cakes were well received and that our customer support team were able to swiftly resolve any issues for you - We are always very happy to help.
We look forward to welcoming you back for your next order. Thank you.
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Fabulous cakes amazing quality
Fabulous cakes amazing quality
I ordered a pack of 9 mini ones and had them sent to her work , they were so popular she only got to try one ! So I had to do a second order
September 5, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback. We are pleased to hear that your Little Cakes were so well received. We truly appreciate your continued support and look forward to the opportunity to bake for you again.
mini cakes
My mini cakes arrived all in tact, arrived on day requested.
The cakes were slightly smaller than I was expected. They were absolutely delicious and I will definitely order again for a gift for someone.
September 1, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your feedback. We’re pleased to hear that you enjoyed your Little Cakes.
The sizes of our Little Cakes are listed on the Cakes Calculator page of our website, and we’re always happy to answer any questions about our products before you place an order.
We truly appreciate your kind words and look forward to baking for you again, whether for yourself or as a thoughtful gift. Thank you so much!
Absolutely amazing cakes.
Absolutely amazing cakes.
They were perfect for my sisters birthday,fantastic flavours,and decorations too.
September 5, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your lovely review. We’re delighted to hear the Little Cakes were perfect for your sister’s birthday and that you enjoyed them. Thank you.
The cakes I shared with family who are…
The cakes I shared with family who are going on holiday to Canada at weekend for their wedding anniversaries. Although small, they were absolutely delicious and very moist, not dry at all. A huge success all round. Thank you and the wide choice was great and made it harder to choose.
August 30, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your wonderful feedback. We’re so pleased the cakes were enjoyed as part of your family’s celebrations before their trip. We truly appreciate your review and look forward to baking for you again. Thank you.
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Great company
Great company. That’s why I’ve re-ordered. Would use again and again.
September 2, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your kind words and continued support. We’re delighted you’ve chosen Little Cakes and we look forward to baking for you soon. Thank you so much.
Great birthday surprise for a friend.
I bought these cakes including the Mad Hatter’s Tea Party cake stand as a surprise for a friend’s birthday. She was very pleased with the variety of cakes, taste and quality, and enjoyed sharing them with family and friends.
Very pleases with this purchase - hit the spot!
August 29, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your experience with us. We’re delighted to hear that your Little Cakes and Little Extras made such a lovely surprise for your friend’s birthday. It’s wonderful to know the variety and quality were so enjoyed and that they could be shared with family and friends.
We’re so pleased the order hit the spot and truly appreciate your kind words. We look forward to baking for you again in the future. Thank you.
Brilliant!
Brilliant!
Ordered for parents anniversary-something a little different. Packaged well and delivered on day request.
Totally recommend- well done Little Cake Co.
August 28, 2025
Unprompted review
Reply from Little Cake Co.
We really appreciate you taking the time to leave such lovely feedback. We're so happy to know that our Little Cakes added something a little different for your parents’ anniversary celebration. Your recommendation means a lot to us, and we’re so pleased Little Cake Co could be part of their special day.
We would be delighted to bake for you again whenever the next occasion comes around. Thank you.
Vegan mix and match cake selection
Delivered on time ,packed well and arrived intact. The cakes are for my niece who follows a vegan diet for health reasons.
She is visiting us and has just started eating them. Is very pleased with them, enjoyed them and the best recommendation would have them again. Thank you.
August 29, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your feedback. We are delighted to hear that your Little Cakes arrived as expected and were enjoyed by your niece. It is especially lovely to know that she was so pleased with them and would be happy to have them again.
Your kind review means a great deal to us, and we look forward to the chance to bake for you again. Thank you.
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Lovely cakes
Lovely cakes
Loads of choice including vegan cakes
Very fresh and tasty
Perfect, I bought them for my husband to celebrate our 3 week wedding anniversary, and we cut each one in half to share. We loved them all!
August 21, 2025
Unprompted review
Reply from Little Cake Co.
Thank you so much for your kind review. We are delighted to hear that you both enjoyed your Little Cakes and that the wide choice, including vegan options, made it easy to find something special. It is especially lovely to know they were part of your 3-week wedding anniversary celebration and that you enjoyed sharing them together.
We truly appreciate your feedback and look forward to baking for you again in the future. Thank you.
Beautiful and Tasty Little Cakes Def order again…
Royal Mail delivered the cakes a day late, but my guests still enjoyed them the day after. They were quite taken with the little cakes and wanted to know where I bought them from. My visitors were from Australia. If they come again, I will make sure I order double the quantity as they cleared the lot. Lol.
August 23, 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your experience. We are sorry to hear that Royal Mail delivered your cakes a day later than expected, but we are pleased to know that your guests still enjoyed them so much. We truly appreciate your kind words and look forward to baking double the quantity for you next time. Thank you.
If there is anything we can do to help or if you would like to discuss this further, please contact our Customer Support Team using this email - hello@littlecake.co.uk
🌟🌟🌟🌟🌟 WONDERFUL 👏 👏 👏 👏 👏
Delicious cakes / beautiful cake stand / Brilliant customer service with this company .. they ARE the Little Cake company but are Big and Clever in everything they do 🌟🌟🌟🌟🌟 I would highly recommend to anyone and everyone and will be ordering again & again for the next celebration 🥳.
August 15, 2025
Unprompted review
Reply from Little Cake Co.
Thank you very much for taking the time to share your feedback. We are so pleased to hear that you enjoyed your Little Cakes and Little Extras. Your recommendation means a great deal to us, and it is wonderful to know you plan to return for future celebrations.
We look forward to the opportunity of baking for you again. Thank you very much.
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