There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.
Kendal Court, Kendal Avenue, London, W3 0RU, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent these to my sister in the uk as a pick me up, and she said:
“They were delicious! And all the flavours so different. We really enjoyed them”
I had a good experience with purchasing and delivery. I’ll be back to order again.
If you’re thinking of ordering for a special occasion- would recommend looking elsewhere.
I ordered for my husbands birthday, cakes never arrived, had to chase customer services who finally responded after 2 days to offer me “a full refund as a gesture of goodwill”. They don’t seem to care that the entire point of the order was for a birthday party which they didn’t fulfil the order on. They blamed Royal Mail, not willing to take any responsibility even though the order was with the business. Poor service. I understand things go wrong but this was handled poorly and has left an even more bitter taste in my mouth.

Reply from Little Cake Co.
Beautifully presented little cakes that tasted delicious and made an excellent birthday present for a friend.
What can I say. These cakes were for a 60th birthday celebration. They were beyond amazing. I could throughly recommend this company.
They were spot on with my amendment and so professional.
Will use again.
Lovely little treats to send as gifts nice selection, excellent delivery.
The company were very helpful with advice about postage but I am sorry to say the cakes were very dry and expensive for what they are. I would not reccommend
If I could give less stars, I would..
We ordered 36 cupcakes for delivery 10 days from the date the order was placed. We specifically requested Saturday delivery as it was an important birthday.
It got to 4pm Saturday with no communication from Little Cake co. and no sign of the cakes so emailed them. They responded 2 days later offering delivery that week... it was too late!! We had to go out and get a shop bought cake.
The cakes ended up being delivered on the Wednesday of the next week.. so disappointing!
We were offered a £10 voucher in compensation.
1. The shop bought cake i had to get cost more than £10 so doesnt even cover that expense.
2. Why would I go back to a company that let me down so massively?
Such poor service and disappointing efforts in resolving. Will not be going back.

Reply from Little Cake Co.
Delicious cakes and wonderful customer service from start to finish. Highly recommend.
First and last time customer. Bought as a surprise on a family member's special birthday. Mix up with delivery from the company meant she got the wrong card,so didn't think the gift was for her. Although company were made aware,they didn't let me know as the customer. Very poor customer service. Extremely disappointed and would not recommend (not due to mistake - as mistakes happen, but due to the very poor customer service and lack of understanding of the effect of the error).

Reply from Little Cake Co.
Wow! I am so impressed with this company. I messed up with the delivery address yesterday. Mandy was in contact within minutes of receiving my email. Calm, helpful and rectified my error promptly.
My daughter has just had a baby and it was a treat for her and her family.
They received them this afternoon and are delighted with them.
Thank you Little Cake Company. I would recommend you to anyone.
When it arrived after spending £35 it looked like I had picked up from a local garage shop very disappointed with appearance also the dilly dinosaur cake had no dinosaur on it as in the picture very upset & felt was a con won't b using again could of bought 2 big cakes from Waitrose for the price.

Reply from Little Cake Co.
Cute cakes - wonderful selection and choice. Delivery was perfect.
These were delightful for the occasion.
My only constructive comment is that they were very sweet. Purely subjective as to taste because as a family we are minimal on sugar.
My family have used your company quite a few times. Excellent cakes although difficult to choose which to buy ,all are delicious. Fast delivery and packed very well. Looking forward to buying again soon .
very very small cakes and extremely overpriced. and cakes very dry . complete waste of money

Reply from Little Cake Co.
Great variety and great cakes. A really clever idea. The packaging is great as well. Delivery was efficient
Nothing but good things to say!
The Little Cakes were part of a champagne celebration where old friends were reunited after thirty years. It was a very special occasion. I placed an order a few days ahead, the cakes were fresh, moist and very tasty. I would have no hesitation in placing orders in the future.
Perfect cakes! My friend loved them :) However Royal Mail thoroughly let you down. They claimed they were unable to deliver even though my friend was in, they didn’t leave a card and didn’t follow the delivery instructions printed on the label to deliver to a neighbour if out (she was in!). Fortunately she got them two days later, Royal Mail left them by her door the second time when she was out! Long story short, great cakes! Royal Mail rubbish! Could you consider a choice of courier? Everyone knows who is good in their own area and Royal Mail isn’t good in mine x
Cakes were tiny, one bite per cake… definitely not worth the money.

Reply from Little Cake Co.
Cakes tiny definitely not worth the money

Reply from Little Cake Co.
It is two weeks before I receive my order!

Reply from Little Cake Co.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.