Little Cake Co. Reviews 

736
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers had a great experience with this company. Customers consistently praise the delicious and fresh taste of the cakes, noting the wide selection of flavors and their appealing appearance. Many appreciate the excellent packaging, which ensures products arrive intact and in pristine condition. Reviewers also highlight the smooth ordering process and swift, timely delivery, even for last-minute requests. However, some customers noted concerns regarding the price, finding the cakes expensive for their small size and sometimes feeling the photos were misleading. A few people were dissatisfied with the packaging quality, describing it as cheap plastic. Additionally, some reviewers experienced issues with delivery, including failed attempts, late arrivals, or receiving incorrect items. A small number of people also found some cake flavors artificial or overly sweet.

What people talk about most

Product

Consumers find the product to be positive, with many praising the delicious taste, freshness, and variety of... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the cakes as delicious, fresh, and... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency. Customers... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Price

Reviewers frequently express disappointment with the pricing, noting that the cakes are very small and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit... See more

Company replied

Rated 4 out of 5 stars

Website easy to use. Paid extra for nominated day delivery. Unfortunately Royal Mail couldn’t deliver it (surprise!) but it arrived the next day. The cakes were well packaged and my niece was very hap... See more

Rated 4 out of 5 stars

Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let... See more

Company replied

Rated 5 out of 5 stars

My first time of ordering & I sent various flavours as a present. The recipient was extremely impressed with how they were wrapped in a silver sleeve with a cool bag , how beautiful they looked & with... See more


Company details

  1. Cake Shop

Written by the company

Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.


Contact info

4.2

Great

TrustScore 4 out of 5

736 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(736)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I sent these as a gift

I sent these as a gift. They absolutely loved them. Just enough of a sweet hit without being sickly. Beautifully crafted and packaged. Highly recommended

October 31, 2025
Unprompted review
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Rated 5 out of 5 stars

pick your own box of 9

I ordered a pick your own box of 9 for my mother-in-law‘s birthday. It arrived promptly on her birthday and it was a lovely surprise for her that was most appreciated.
Ordering and delivery was seamless and this was my second order. I will continue to recommend to friends and family for future.

October 31, 2025
Unprompted review
Rated 3 out of 5 stars

Wrong delivery name and address

Prompt service, delivered on the requested date, however it was sent to the wrong address. I added the delivery address correctly and paid via Apple Pay - all looked good but unfortunately the address somehow changed to my own and the name became a mixture of mine and the recipient. Upshot was I had to repost the parcel to the correct address and this delay meant I missed my aunt’s 90th birthday celebrations.

November 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Fun and delicious

Fun and delicious. These arrived on time but to my shock the courier left the box on its side in my porch! I thought that was it, all smooshed, but no. They were so well packed that they looked freshly baked and untouched. They were delicious. I ordered a mixed variety and every one was moist, fluffy and delicious. They were a hit at Halloween for us. Will order again for sure!

October 30, 2025
Unprompted review
Rated 3 out of 5 stars

Cakes arrived timely and looked good

Cakes arrived timely and looked good. Some had more taste than others. Mini cakes stand looked lovely.

October 29, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you for your feedback. We’re so pleased to hear your cakes arrived on time and that you enjoyed them. We really appreciate your comments and hope to serve you again soon.

Rated 2 out of 5 stars

The cakes are extremely dry.

The cakes are extremely dry.

October 31, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you for your feedback - this isn’t something we usually hear from our customers. We’d really like to look into this further and understand what might have happened. Please could you get in touch with us directly or through your Trustpilot review so we can discuss it in more detail? We want to make sure this is resolved for you. Thank you.

Rated 5 out of 5 stars

Very quick to order and get delivered

Very quick to order and get delivered, my friend was delighted as they were for her birthday

October 28, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you so much for your kind words. We’re really glad everything arrived quickly and that your friend loved their birthday gift - We appreciate you sharing this with us. Thank you!

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Rated 5 out of 5 stars

Went down a storm with my very ill…

Went down a storm with my very ill sister and her family.

October 25, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you for your feedback. It is lovely to hear that your sister and her family enjoyed their Little Cakes. We appreciate you taking the time to share your experience with us. Thank you.

Rated 5 out of 5 stars

This delightful cakes were a gift for…

This delightful cakes were a gift for friends birthday, the feedback I received was very pleasing and she obviously enjoyed every morsel.

October 16, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you for sharing your feedback. It’s lovely to hear that your friend enjoyed her Little Cakes and that they made a thoughtful birthday gift. We really appreciate you choosing us to be part of the celebration and we look forward to baking for you again soon. Thank you.

Rated 5 out of 5 stars

Wonderful Little Cakes From A Company That Cares

A problem with me giving the wrong recipient address was sorted out competently with good communication.
The cakes were well packed, fresh and I'm told they looked gorgeous and were absolutely delicious.
It's a great gift and I would recommend this company wholeheartedly.
I particularly like you can choose the cakes you want or purchase one of the beautiful occasion boxes. The flexibility, transparency of pricing, delivery costs and the ease of navigating the website sets it above some of the other companies providing cakes and sweet treats.
Some would say it's expensive but the cakes are so beautifully decorated, the choice is staggering and each cake is such
a special treat it's worth it.
A Christmas box beckons I think!

October 24, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you for your thoughtful feedback and recommendation. We are very pleased to hear that the issue with the delivery address was resolved smoothly and that the Little Cakes were so well received.
We are delighted that you enjoyed the flexibility of choosing your cakes and appreciated the quality of both our products and service. We look forward to helping you find something just as enjoyable for your next order for Christmas. Thank you.

Rated 2 out of 5 stars

Very small products

When I saw the size of the cakes and tea tins I was very disappointed. The tins of tea were half the size I expected and the cakes were no bigger than two of my fingers. This was my Dads bithday present for his 85th birthday and as of seeing these products yesterday I’m now thinking I need to get him something else in addition!!!

October 26, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you for sharing your feedback. Please note that all product weights and sizes are clearly listed on our website to help customers make informed decisions before purchasing. Our team is always available to answer any questions or provide further details about our products should you need any assistance. We are always happy to assist so please do get in touch of there is anything we can do to help. Thank you.

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Rated 1 out of 5 stars

Terrible Service

I order 18 cakes, happy birthday candles, a Prosecco, and a personalised letter. The letter came empty and they didn't send the candles. It was a birthday present for my long distance boyfriend, it ruined the whole present and mood... I reached out, they answered once but never answered back when I requested a refund for what they didn't send and their mistake. Terrible experience

October 15, 2025
Unprompted review
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Reply from Little Cake Co.

We’re very sorry to hear there was an issue with your order. We take all feedback seriously and would like to investigate this further to understand what happened here. Please fill in the additional information request on Trustpilot so we can locate your order details and assist you directly. Thank you.

Rated 5 out of 5 stars

Delicious!!!

We received 9 different flavours for my partners 30th birthday - they were all so delicious. We’ll definitely be buying more for the next celebration!

October 23, 2025
Unprompted review
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Reply from Little Cake Co.

Thank you so much for sharing your feedback. We're pleased to know that you and your partner enjoyed your Little Cakes for their 30th birthday celebration. It is wonderful to hear that you plan to order from us again, and we look forward to helping make your next occasion special. Thank you.

Rated 5 out of 5 stars

Lovely little cakes

Lovely little cakes - a very thoughtful gift

October 17, 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your feedback. We’re delighted to hear you enjoyed our Little Cakes and found them to be a thoughtful gift. It means a lot to our team to know we helped make someone’s day a little sweeter.
We hope to bake for you again soon! Thank you.

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