The Little Jewellery Company Reviews 

1,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous and unique jewelry, noting that these intricately crafted items make wonderful personalized gifts for family celebrations. Consumers are also thoroughly delighted by the beautiful presentation, elegant packaging, and exceptionally prompt delivery services provided by the team. Some people also felt that managing orders was a completely smooth process, emphasizing the remarkably helpful communication and fast response times when adjustments were requested. Reviewers frequently mention how easy it is to navigate the website options, select various designs, and easily create memorable keepsakes for their loved ones.

What people talk about most

Product

People report positive experiences with product quality, describing items as beautiful and well-made... See more

Quality

Users describe positive interactions with quality, consistently highlighting the beautifully packaged items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Customers had positive experiences with order, highlighting the process as very easy and efficient. Reviewers... See more

Service

Clients share positive opinions on service, highlighting great communication and speedy dispatch. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought pendant and many 😍charms for my daughter’s graduation gift. All of the charms had significance for her journey at uni and her family (especially those that didn’t get to see her graduate)a fa... See more

Company replied

Rated 5 out of 5 stars

Item arrived as described, good quality and beautiful locket and charms considerably gift-wrapped. Good communication and promptly received. Gift for daughter's 21st and she was very happy. Would purc... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts an... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts a... See more


Company details

  1. Jewelry Store

Written by the company

The Little Jewellery Company is a small Yorkshire business creating personalised memory lockets and keepsake jewellery. Every order is hand-assembled with care, and we’re passionate about helping our customers create meaningful gifts that tell a story. We genuinely value every order and always do our very best to provide friendly, personal customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,589)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Just perfect

Ordered one and it was just perfect for what I wanted. So pretty and elegant. The attention to detail was there even down to the packing. I was so impressed I brought another two.

January 19, 2025
Rated 1 out of 5 stars

I never received all the charms that…

I never received all the charms that was ordered and paid for, I have messaged the company and got no reply

December 20, 2024
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Hi Marie - I'm so sorry to hear this. I've searched and can't find any emails from you regarding this issue. Could you please contact me at info@littlejewellerycompany.co.uk so we can look into where your items are. Best wishes, Miri

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Rated 5 out of 5 stars

Amazing piece of jewellery

Saw an ad on Facebook and thought they looked amazing. Decided to Google to make sure it was real and wow, I was very impressed at the website. So after a few days of deciding what I wanted I placed my order, as a little birthday present for myself and it's just arrived. I am speechless as to how cute and amazing the locket and charms are. The quality and detail is incredible and at such a great price for what you get. I love having different unique pieces of jewellery. Would definitely recommend. Thank you.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Thoughtful gifts from a thoughtful company

I made a mistake on my order and only realised after it had been placed. I emailed immediately and received a lovely personal response, they corrected my order quickly and easily, very reassuring throughout and in the end I received the correct item. The item itself - a locket - is absolutely beautiful, thoughtfully wrapped and presented, really high quality, delivered quickly and correctly. I will definitely shop here for gifts again, totally recommend.

November 18, 2024
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Rated 5 out of 5 stars

Great products and helpful staff

First time buying from here. Ordered a necklace and lots of charms for my daughter as a 14th birthday gift. They arrived very quickly and were beautifully packaged. I was really impressed with the necklace and charms, so pretty and great quality. My daughter loved the gift. I made a mistake on the form and couldn't find the confirmation email after ordering, the company responded quickly and were very helpful and friendly. I would recommend and wouldnt hesitate to buy from here again in future.

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Fabulous locket

Lovely well made stylish locket with lovely charms that were relevant for my daughter. Fantastic price, and so beautifully wrapped when I received it - which was very speedily delivered!! Fabby!!

October 5, 2024
Unprompted review

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