The Little Jewellery Company Reviews 

1,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous and unique jewelry, noting that these intricately crafted items make wonderful personalized gifts for family celebrations. Consumers are also thoroughly delighted by the beautiful presentation, elegant packaging, and exceptionally prompt delivery services provided by the team. Some people also felt that managing orders was a completely smooth process, emphasizing the remarkably helpful communication and fast response times when adjustments were requested. Reviewers frequently mention how easy it is to navigate the website options, select various designs, and easily create memorable keepsakes for their loved ones.

What people talk about most

Product

People report positive experiences with product quality, describing items as beautiful and well-made... See more

Quality

Users describe positive interactions with quality, consistently highlighting the beautifully packaged items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Customers had positive experiences with order, highlighting the process as very easy and efficient. Reviewers... See more

Service

Clients share positive opinions on service, highlighting great communication and speedy dispatch. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought pendant and many 😍charms for my daughter’s graduation gift. All of the charms had significance for her journey at uni and her family (especially those that didn’t get to see her graduate)a fa... See more

Company replied

Rated 5 out of 5 stars

Item arrived as described, good quality and beautiful locket and charms considerably gift-wrapped. Good communication and promptly received. Gift for daughter's 21st and she was very happy. Would purc... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts an... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts a... See more


Company details

  1. Jewelry Store

Written by the company

The Little Jewellery Company is a small Yorkshire business creating personalised memory lockets and keepsake jewellery. Every order is hand-assembled with care, and we’re passionate about helping our customers create meaningful gifts that tell a story. We genuinely value every order and always do our very best to provide friendly, personal customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,589)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I am thrilled with my recent purchase

I have recently purchased a necklace for my daughter's 18th. To say I am happy with it is an understatement!

Speedy delivery, beautifully packaged and the necklace itself is gorgeous.

I am so happy and hope my daughter will love it.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Lovely charm locket

I received the large charm locket & charms already nicely gift wrapped thanks, my niece loved it it was really lovely, just disappointed the engraving was on it's side rather than straight with the top of the locket & the charms are extremely small, smaller than I thought they would be but, it is still really lovely.

December 20, 2025
Rated 5 out of 5 stars

Lovely necklace and a good choice of…

So lovely…. Nice choice of necklace and a good choice of designs, sizes, keepsake to choice from. Ordered for Christmas gift . Nicely wrapped in tissue paper and good presentation. My mother very happy with her gift . Highly recommend this company .
Thank you!

December 18, 2025
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Rated 4 out of 5 stars

The item was great

The item was great, I was was very pleased with it. The delivery took a long time though and didn't arrive in time for Xmas.

Hi in response to you your reply, I can only assume it was delivered to the wrong address as it arrived on New year's day but looking at our camera it doesn't look like a royal mail employee who delivers it.
Not your fault at all if royal mail wrongly delivered it.

December 20, 2025
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Hi Paul, thanks so much for this. I’m delighted to hear that you like your item, however I’m a little confused by your second comment as Royal Mail’s tracking show it was delivered on the 21st December :) Thanks, Miri

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