The Little Jewellery Company Reviews 

1,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous and unique jewelry, noting that these intricately crafted items make wonderful personalized gifts for family celebrations. Consumers are also thoroughly delighted by the beautiful presentation, elegant packaging, and exceptionally prompt delivery services provided by the team. Some people also felt that managing orders was a completely smooth process, emphasizing the remarkably helpful communication and fast response times when adjustments were requested. Reviewers frequently mention how easy it is to navigate the website options, select various designs, and easily create memorable keepsakes for their loved ones.

What people talk about most

Product

People report positive experiences with product quality, describing items as beautiful and well-made... See more

Quality

Users describe positive interactions with quality, consistently highlighting the beautifully packaged items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Customers had positive experiences with order, highlighting the process as very easy and efficient. Reviewers... See more

Service

Clients share positive opinions on service, highlighting great communication and speedy dispatch. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought pendant and many 😍charms for my daughter’s graduation gift. All of the charms had significance for her journey at uni and her family (especially those that didn’t get to see her graduate)a fa... See more

Company replied

Rated 5 out of 5 stars

Item arrived as described, good quality and beautiful locket and charms considerably gift-wrapped. Good communication and promptly received. Gift for daughter's 21st and she was very happy. Would purc... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts an... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts a... See more


Company details

  1. Jewelry Store

Written by the company

The Little Jewellery Company is a small Yorkshire business creating personalised memory lockets and keepsake jewellery. Every order is hand-assembled with care, and we’re passionate about helping our customers create meaningful gifts that tell a story. We genuinely value every order and always do our very best to provide friendly, personal customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,589)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I was looking for a special birthday present

I was looking for a special birthday present for my little girls Aunties birthday and this website is perfect and so unique. I picked 5 charms for inside the necklace and they fit perfectly. I am so pleased with how fast it came and I am absolutely in love with how it turned out. Will definitely buy from here again

May 20, 2025
Rated 5 out of 5 stars

Had such a good experience with this…

Had such a good experience with this company. The products are just beautiful. And the service was exceptional. Communication good throughout. I have returned for a second purchase. It was just as impressive

May 23, 2025
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Rated 5 out of 5 stars

The sweetest most unique little charms

The sweetest, most unique little charms — if you want to support independent businesses (while still buying affordable items) I highly recommend the little jewellery company!

My second time buying from them and I will be back!

May 22, 2025
Rated 5 out of 5 stars

Good communication

Needed to return 2 lockets I bought, nothing wrong with them just a change of mind on my part, very understanding and good communication, refunded no problem. Have bought lockets and charms before and have been very happy with my purchases.

April 22, 2025
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Rated 5 out of 5 stars

Great product

Really pleased with my memory charm necklace. It arrived quickly and communication was good from the company.

April 22, 2025
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Rated 5 out of 5 stars

Brilliant ! Love this company, highly recommended

I don't know how I stumbled across this lovely company, but I'm glad I did. I needed to ask a couple of questions before ordering, promptly answered. The charm I thought couldn't be included was replaced by another (thank you) My Order was despatched really quickly, arrived on time and I'm told is lovely.
Customer service exceptional and that makes a good company. Would recommend if you are looking for a special keepsake.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

The Little Jewellery Company went above…

The Little Jewellery Company went above and beyond with their customer service, very quickly sorting a mistake that I had made with my order. I ended up forgetting to order one of the charms and placed a second order. Although they didn't need to they refunded the second charge for postage as they were sending them all together.

April 22, 2025
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