While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Handmade baby mobiles created with love
Sluisstraat 11, 8710, Ooigem, Belgium
3.7
38 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order on Tuesday, July 15, indicating to the company that we needed it urgently. After 3 days contacting them by email, since there is no other option, I have not received any response. What's more, it jumped this afternoon when I wrote the last email, a self-response that they won't answer me until next August 11 due to vacation.
I think it's a disastrous customer service. I would not recommend it
I placed my order two weeks ago, but unfortunately, I still haven’t received the package. I understand the delay is due to the added music box, as explained in our earlier contact. However, the baby shower is tomorrow, and it’s disappointing that we won’t have a gift to bring.
I suggested sending the hanger separately so we could at least give the present (without the music box), but I haven’t received a response. I hope this can be resolved soon.
Our son loves his space mobile. He is happy and laughin laying under it. Simple and beautiful made, can’t recommend enough.
Always perfect! Really, really beautiful mobiles and super fast delivery.
Very beautiful product, hight quality, very nicely done..my daughter is absolutely in love with it.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
