Little Shop of Horrors Reviews 

584
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive exceptionally healthy, wonderfully established, and secure in robust packaging that withstands long journeys. Many people also deeply appreciate the fast delivery service, helpful care instructions, and overall smooth online ordering process. Buyers often state they will continue purchasing from this wonderful nursery due to the consistently brilliant quality and lovely specimens. Some reviewers were not happy with order fulfillment, mentioning occasional shipping delays, missing items, or unexpected delivery issues. A few individuals also noted communication hurdles when attempting to resolve questions or track missing parts of their purchase.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the healthy condition and high... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the plants as healthy, robust, and... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting quick shipping times and excellent... See more

Order

Clients share positive opinions on order experiences, noting that the ordering process is typically fast and... See more

Service

People report positive experiences with service, highlighting great and quick delivery. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great company. The carnivorous plants were absolutely amazing. The attention to detail on how and why the plants were packaged is incredible. No likely hood of any damage. The plants were... See more

Rated 5 out of 5 stars

I have ordered from this nursery before, and they are brilliant. They know their stuff. You can buy for first timers, or experts. I bought half a dozen trumpet type insect eating plants last year,... See more

Rated 5 out of 5 stars

Little shop of horrors have a large selection of carnivorous plants, all reasonably priced. Ordering online was easy my order arrived quickly. It was packed really well and plants arrived in perfect c... See more

Rated 5 out of 5 stars

i have ordered from this company for a few years now, and can honestly say the experiences i have had, have always been absolutely above and beyond on all levels... the internet site is descriptive gi... See more


Company details

  1. Plant Nursery

Written by the company

Little Shop of Horrors is an online store of Southwest Carnivorous Plants based in East Devon. We have been growing carnivorous plants since 1990 and specialise in hardy carnivorous plants including Venus Flytrap (Dionaea), North American Trumpet Pitcher Plants (Sarracenia), Sundews (Drosera) and Cobra Lily (Darlingtonia), Bladderworts (Utricularia) and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

584 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(584)

95 reviews in the last 12 months

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Rated 3 out of 5 stars

Not without issues

I have bought from this company twice. The first order received the plants looked very unhealthy and we repotted them straightaway and with some tlc they came back to life.
The second order I placed, 1 plant looked good and the other plant didn't look anything like the picture at all. Even as it grew, it looked like quite a different pitcher plant.

Despite being carefully looked after they are looking quite poor now. My issue is they don't write on the box that there are live plants included, which meant my first order sat in a wheelie bin for several days because the courier didn't notify of a parcel. The parcels need to be better packed and handled with care by the courier with a definite 'live plants' sticker on the box, so they are delivered properly.

What I will say for the site is they definitely have a fantastic selection!

March 14, 2024
Unprompted review
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Rated 3 out of 5 stars

My order was misrouted and then lost

My order was misrouted and then lost by the carriers Royal Mail so I never received my plant. Customer support were a little slow to respond but once they were aware of the problem they refunded me.

July 29, 2024
Rated 5 out of 5 stars

Nepenthes. Monkey Jar Plant. Excellent Service

Recently received a Nepenthes monkey jar plant which I am really pleased with. This is the second time I have purchased plants from the seller. Both times the orders arrived using a 24h tracked service, and were dispatched promptly. Plants came professionally packaged. Will certainly be purchasing more. Thank you 😊

July 29, 2024
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Rated 5 out of 5 stars

Very good

Shipping was very quick and the plants were packaged incredibly well (use a knife to open!). plants had clearly not been in transit for very long, so stress was minimal. Definitely buying from here again!

August 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Very good

Shipping was super fast, and the plants came very well packaged. Could tell they weren't in transit for very long, so stress was minimal. Will be buying again for sure!

July 29, 2024
Rated 5 out of 5 stars

Carnivorus plants

Plants arrived quick and were shipped with really good packaging/protection. The plants once unpacked were also very healthy and still damp. Overall a great service from SWCP.

July 29, 2024
Rated 5 out of 5 stars

Cracking Nepenthes plant!

Waited to see how plant settled before reviewing, all growing well, new pitchers now growing. Very healthy plant. Arrived very well packaged though loose in pot but after settling it in more firmly and adding a stake for support, plant now thriving. Excellent addition to my collection, lovely deep red pitchers.

June 24, 2024
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Rated 5 out of 5 stars

I ordered a Sarracenia and a Sundew

I ordered a Sarracenia and a Sundew plus some trumpet pitcher compost. It was sent by Royal Mail. Despite being notified that it would be delivered between 7:30 am and 7:30 pm it hadn't arrived by 7:35pm so I looked for an email with a different delivery forecast and found a message from the supplier that it had been delivered to a different street despite my correct address and postcode being on the parcel. I had to go there to collect it! Inside, the plants were beautifully packed with sealing across the pots to stop the soil escaping and quite rigid plastic protecting the plants. They were in perfect condition and there was a care guide for the Sarracenia. So 5 stars to the supplier who cannot be held responsible for the Royal Mail failure to deliver correctly.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Venus fly trap

Wanted to purchase a rare 'Red Piranha' Venus Fly Trap and settled on Littleshopofhorrors.co.uk as the price was pretty reasonable and glad I did. Arrived today very well packaged with zero damage to the plant. Very healthy specimen received with lots of new traps appearing. Flower was kindly removed.

July 10, 2024
Unprompted review
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Rated 5 out of 5 stars

excellent service

excellent service, delivery was perfect, was worried about getting such a delicate plant in post, shouldnt have been worried they have it down to a tee.
Thanks so much

June 24, 2024

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