SCAM! DO NOT BUY!! I ordered a few items for my daughters second birthday and they didn’t arrive in time. When I followed up the customer service was extremely poor. They claim they ship from B... See more
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We bought the princess play tent. It's a nice tent but the whole experience was pretty average. It took 17 days to arrive (a full week after our daughter's birthday for which it was intended), and was... See more
PLEASE DO NOT BUY FROM THEM — DEFINITELY AVOID. I bought a tent from this company that was heavily discounted, and I now understand why. The quality is extremely poor. The tent is literally... See more
Reviews on their site are definitely fake - there is no way for a legit customer to actually post a review, and looking back the comment “the cotton is so thick!!” Is DEFINITELY fake - they are thin s... See more
1.7
Bad
22 reviews
No history of asking for reviews
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Horrendous shipping!
We bought the princess play tent. It's a nice tent but the whole experience was pretty average. It took 17 days to arrive (a full week after our daughter's birthday for which it was intended), and was shipped directly from a warehouse in China. I feel like I could have ordered from Temu for much cheaper and got the same experience (and probably faster shipping). It came in a little bag but was otherwise just packaged very simply in a plastic padded bag - if you want to feel like you're ordering from a boutique kids store, this shop will not give you that experience. No instructions in the package (although it was easy to set up) and nothing to show that it is a branded item. I assumed we'd be ordering from an Australian business with local shipping - the website does say it will take 5-7 days! Customer service response was very generic. I wouldn't recommend this store sadly.
May 29, 2026
Unprompted review
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Never received my order
I placed an order almost 2 weeks ago and it still hasn’t shipped. I tried contacting them via the chat on their website and heard nothing back. I messaged them on instagram and they didn’t reply.
I emailed them and they said they would get back to me with an update yesterday— I heard nothing back. I’ve requested a refund.
I have now been looking on their instagram and read several comments saying similar things— orders not received, messages unanswered, refunds not processed.
June 2, 2026
Unprompted review
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