Liva Hamburg Reviews 9

TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

9 reviews

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Rated 1 out of 5 stars

Don't make a mistake buying here - pictures are fake, clothes are very bad quality and return policy does not follow EU regulations!!!!

The Shop name gives an impression that it is in Hamburg, their address on the website is in the Netherlands, and the bank to which one pays for the items is in Munich. This already shows that there is something not right. Fraud!
The quality of the items is really bad. I had to ship everything I ordered back. Moreover, they did not provide information about how the shipping back will be proceeded during my purchase, I received the information only when I received the confirmation of my purchase (now they posted that as well on their website). One needs to send the package on their own costs back to China, which is very expensive (this is illegal in EU). My package was rejected at the customs and the shop cannot provide any solution to problem. The shop does not follow EU consumer protection law. Don't make a mistake with this shop, because it will be costly. Pictures are fake, the items do not look like that!

June 28, 2024
Unprompted review
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