Live in the Light Reviews 

1,186
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently commend the high quality of the products, often describing them as effective and genuine. Many people appreciate the careful and beautiful packaging, which often includes thoughtful touches. Reviewers also consistently highlight the quick and efficient delivery service, with orders arriving faster than expected. However, some customers also noted significant issues with customer service, describing interactions as dismissive and unhelpful. There were repeated concerns about unresponsive communication, with emails and voicemails often going unanswered. Additionally, a number of people experienced problems with order fulfillment and delivery, including missing items, delayed shipments, and ineffective tracking information. A few other people also felt that some products arrived with faulty packaging or broke quickly after use.

What people talk about most

Product

Clients share ambiguous opinions on product quality and functionality, with some experiencing issues like... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting significant issues. Several customers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction.... See more

Customer service

Customers consistently express dissatisfaction with customer service, describing it as poor, dismissive,... See more

Quality

People report positive experiences with product quality, with many reviewers praising the high standards for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Love this company. Arrived faster than I thought. Haven’t tried the product yet, as I have bought the spray which I love for my daughter who dancers a lot! I refused to put chemicals on her skull and... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,186)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

High quality products, always very well packaged. Fantastic customer service and very fast delivery.
Love ordering my favourite products from Liveinthelight.

December 29, 2023
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Rated 5 out of 5 stars

Live in the Light is my favourite…

Live in the Light is my favourite company by far. Amazing products, wide range of Living Libations, whom I love and have been using for years but used to get from another company. All the extra little touches that LITL do make them stand out....you always get an affirmation card with every order and a thought of the week by email.

January 15, 2024
Rated 5 out of 5 stars

Nice touch

The products were delivered pretty quickly. I love the nice and thoughtful touch of the little card with a message inside the parcel. It is always spot on!

January 1, 2024
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Rated 5 out of 5 stars

This mascara is amazing

This mascara is amazing. Lengthens and defines the eyes in a natural way, not for those who prefer tarantula legs lashes. Highly recommend for those looking to enhance rather than augment their lashes.

January 6, 2024
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Rated 5 out of 5 stars

Lovely experience

I got 4 products. The packaging was really good nothing was broken during the delivery. But delivery very long but maybe its fault Christmas time and royal mail but at the and i got it. The cat shampoo its a big bottle for 10 pounds was really nice suprise. I didn't try yet so i cant say anything about it yet. But rose seabuctron amazing

December 31, 2023
Rated 5 out of 5 stars

Packaged well and arrived on time

Packaged well and arrived on time, love the small gift of a card enclosed 'Buddha Wisdom'...love using all the products and some I send to family and friends from The Christmas Box for example.

December 31, 2023
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Rated 5 out of 5 stars

Great service, great products!

Love love love all things Living Libations so when I found out Live in the Light supplies this brand in the uk, I was over the moon! They always gets my orders to me super quick. Overall great service.

December 28, 2023
Rated 5 out of 5 stars

Amazing company

Amazing company - good service, good natural brands and I love how every package comes with a motivational card/message!

December 27, 2023
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Rated 5 out of 5 stars

Wonderful company

Wonderful company. Great selection of good quality products. Delivery is always prompt and the thoughtful packaging is such a lovely touch.

December 4, 2023

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