The business plan format is super useful, with helpful instructions. While kind of fun to use, I am wary of the AI aspect. It did help me fill out some of my sections in a professional sounding way,... See more
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LivePlan is business planning software trusted by 1 million+ entrepreneurs for simple planning and smarter decisions. It helps small businesses and startups create business plans, forecast financials, research their market, and track performance — whether they're starting up or scaling up. Idea Canvas lets entrepreneurs quickly capture and shape a business concept before committing to a full plan. It's the fastest way to pressure-test an idea, align stakeholders, and decide whether to move forward — without the overhead of building a complete business plan from scratch. Market Research gives business owners access to real industry data to size their market opportunity, benchmark against competitors, and build a strategy backed by facts rather than assumptions. Walk into any investor or lender meeting with credible numbers already built into your plan. From there, LivePlan's step-by-step business plan builder and AI writing assistant — trained on thousands of successful plans and 30+ years of planning expertise — helps entrepreneurs create investor-ready plans and SBA-approved documents in hours, not days. Financial Forecasting eliminates complex spreadsheets with automated, formula-driven projections. Sync QuickBooks or Xero to pull real accounting data directly into LivePlan, then track performance on a live Dashboard that automatically generates charts and graphs for easy stakeholder reporting. Plan Review and the AI Monthly Review take performance tracking to the next level. Each month, LivePlan's AI automatically analyzes your financial forecast against your actual results pulled directly from QuickBooks or Xero — identifying where revenue, expenses, or cash flow are diverging from your plan. Instead of manually reconciling spreadsheets, business owners receive a clear, plain-language breakdown of what's on track, what's off, and what needs attention — so they can make faster, more confident decisions and course-correct before small gaps become costly problems. LivePlan works for any business, at any stage — from validating a brand new idea to managing an established company's growth strategy with confidence.
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Very happy professor here. I've used the software to help hundreds of students write business plans in my entrepreneurship and small business management class. I've received top-notch instructional suppport, tailored help for course-specific needs, and warm receptivity to feature requests.

Reply from LivePlan
Liveplan is very basic and simlple so simple you can't do basic control over forecast in taxes and dividends.
It lets you add pictures but it can't handle that as well giving you errors when you try to download it later.
Very buggy and will take your time away from you, thinking it is going good then to find out one of their many shortcomings ends up costing you twice as much work as you have put in.
They are deceitful saying they have a number, it only directs you to recorded prompts telling you to email them.
I reached out to support and they informed me that your forecast doesn't do several things that I needed to do so they admitted that your app falls short on many Financial aspects that are very regular to getting an investor I am now have to pay extra to somebody else to get this corrected and it is now delayed everything else because of this your services have ended up costing me more problems than helping me I feel bad for the other people that have to go through this experience.
The only option your support told me I had was to pay you guys $500 to fix it.

Reply from LivePlan
Tell you it's $20 - $30 monthly depending on the plan you selected. They charged my card for the entire $360 upfront. I had to submit for a refund.

Reply from LivePlan
They tell you it is only £12 a month which is a real good deal so I sign up and they charge me for the full 12 months £113.88 it is a very shady move with no transparency. Let your customers know exactly what they are going to pay rather than trying to suck people dry.

Reply from LivePlan
They use refund only as a sales strategy but never to satisfy a customer. I have realized inside in 24hrs that i forgot and sticked to premium instead of standard one. When i reach to them for a downgrade refund they say they can't do that. I should be able to get a refund if i let them know in less than 48 hours. I was their customer for 3-4 months but this approach is not acceptable, so looking for new alternatives. Hope it worths to lose a customer for only a 20$ for a service im not using.

Reply from LivePlan
5 on 5 as they really deserve it.
I couldn't ask for more.
PS you just need to invest some time to understand how it works but this is not related to them while it is related to the BP itself

Reply from LivePlan
LivePlan is a professional tool able to customize and design a perfect business plan by including financial projections. It provides the opportunity to download the final file in DOCX and PDF formats. The unique weaknesses are the no opportunity to export the projections into Excel-based formats.

Reply from LivePlan
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