Sans Reviews 

I ordered a Sans Air Purifier as a gift for my daughter, who has 3 inside dogs and a cat. She has noticed a significant improvement in her air quality. Her air filters for her HVAC system are significantly cleaner as well. She is a happy recipient.

I got an air purifier and it has clear problems. In the first few weeks it repeatedly got really loud on auto mode, showing 999. This issue goes away after a restart but makes the device unusable to keep in the bedroom. I contacted support 3 times but they have either been useless (unclear instructions, discussing wrong problem) or ignoring me.

I’ve had my water purifier for a couple of years now and absolutely love the convenience of and reassurance of being able to have clean drinking water on hand! Also, I recently had to contact Sans Customer Service for the first time since purchasing my unit, and they went above and beyond my expectations!!⭐️⭐️⭐️⭐️⭐️

First of all this company has a great product. Saving me from the constant use of plastic bottles with great tasting water! Customer Service has been very responsive. I highly recommend the reverse osmosis water purifier!

I found this air purifier super simple, yet highly effective product! The customer service is like “the old days” when people actually answer the phone and care. I loved my first little bedroom purifier so well, that I ordered one for the house shortly thereafter. Quiet. Effective. Great quality and super easy to replace filter. Filters come every three months. I don’t even have to think about it. They come within a few days apart (because I ordered them separately - which was dumb because they probably come as a package deal). Who cares? Not me. Great product. I also want to add that I’m very surprised every morning when I actually see the one in my bedroom catches that little spritz of hairspray I use and kicks in to get it out of the air. Amazing. Really. Thank you!!!

Ive seen photos that they advertise all this animal hair stuck to the side of the Sans unit but Ive had ours on for several months now and not a single cat hair on the outside or on the filter inside. We have two cats so I don’t think these things do anything but change colors and they cost much more than others that do the same. I wish I could get a refund

I was grilling chicken on my indoor grill because it was too hot outside to use the outdoor grill. The purifier in the living room picked up a lot of the smoke that the overhead fan didn't pick up.
The one in the bedroom picked up hair spray that I had used in the bathroom.
I would definitely recommend this product.

These are awesome. Air is fresher, less dust and they begin working even when I don’t realize why! The color changes keep me informed and I’ve already placed an order for my mom and daughter. Side Note: FedEx lost my first order in transit and they immediately sent another one out after I contacted them. The previous order still says out for delivery 😑

So nice to have clean breathable air in my home with the Sans air purifier.

After seeing this unit advertised on Facebook a number of times I finally bought one, got tired of sneezing in two rooms in particular, living room and computer room and bought the big one and set it up in my living room, house is 1600 sq feet. After running in for a few days I noticed I wasn't sneezing as much and the air felt cleaner. I'm glad I finally bought the unit

Has done wonders to the quality of the air in my home. I am on oxygen 24/7 and I noticed the difference within the first few hours of operation. Sleek/smooth, quiet, and not difficult to operate.08212 Well worth the money!

Customer service is beyond horrible. I sent a message just a few days after I placed my order (#901141) wanting to give the referral credit to my co-worker who let me borrow her air purifier to test it out, and because she did, she was the sole reason that I purchased from them. Without her letting me try the unit out, I would not have bought it. The response to that message that had NOTHING to do with the content of my message. I asked if she could get the $40 referral credit applied to her account, because I had missed that they did that when I ordered. The response was I could not get a credit on my account. I replied back stating that my message had NOTHING to do with MY account, it was in reference to my co-workers account and her referral credit. The next response from them was worse than the first. So I sent a third message asking them if it was really worth losing a new customer (and obviously a customer for as long as I have the unit as they supply the filters) over a $40 credit and they messaged me back with instructions on how to return my unit. So they would rather lose a new customer than do the right thing and pass on a referral credit to someone who is solely responsible for me buying their product. That is a HORRIBLE business model. Word of mouth is powerful advertising, but they don't seem to care. Unreal. I think the customer service is AI based because I haven't even received the unit yet, it is still in transit, and they are asking me to scan the code on the bottom of the unit in order to start processing the return. I have researched other air purifiers and have found one with much better customer service than these yahoos. Sans air purifiers are very expensive, and I found a comparable one for almost half the price with better communication and comprehension of my concerns when I contact their customer service. I wouldn't buy anything from Sans. I will be refusing the shipment when it arrives and buying another brand. Sad. They lost a customer because they can't do the right thing and acknowledge they made a sale through word of mouth and act accordingly. Their loss.

Very happy with my purchase of the Sans mini air purifier. Fast shipping. Missing power cord. Customer Service rectified the issue immediately and I received the power cord within days!

While the air filter does work, it doesn’t seem to perform any better than less expensive filters on the market. Unfortunately, the replacement filters cost considerably more—apparently, they’re made with premium dust-fighting technology and priced accordingly.

The advertising also feels a bit misleading, giving the impression that once you install this filter, dust will pack its bags and permanently move out of your home. In reality, it’s more like ordering the perfect burger from a fast-food commercial: the ad shows a juicy masterpiece on a fluffy bun, but when you open the wrapper, you’re handed something that looks like it lost a fight with a steamroller.

That’s been my experience with this air filter. It works, but the results don’t exactly match the hype—or the price tag.

We are very pleased with our new Sans Air Purifier! Once the purifier was delivered, the only thing we had to do was unpack the unit and plug it in. It's very quiet, and we are confident it will do a great job for us. We are glad we purchased the unit. It was money well spent!

I’m very pleased with my Sans whole house air filter. It was easy to unpack and set up. It’s attractive and extremely quiet. I contacted customer service because the instructions manual was not in the box and they were quick to respond and took care of the issue. I would highly recommend this unit to anyone in the market for one.

I have to say within two weeks the air was fresher I could breathe better waking up in the morning without my nose been stopped up all the time. I could honestly say this is a game changer for your house. This unit can pick up hand sanitizer from 15 feet across the room and it scrubs the air to all the odors are gone. The technology is amazing. I will be getting one for each room four mini bundle so the whole house can be fresh. I have a large a whole home one but I want one to be in every room. This has to be the best air purifier I ever used

The purifiers are fantastic, but try getting the filters you’ve signed up for via their subscription model and it’s a different story.

I was hesitant to try yet another air purifiers. But I knew my Dyson air purifiers weren’t working for me. I ordered two Sans for my living room and the basement. They worked so well I ordered two more for two of the bedrooms. I have animals and kids. Sans have been extremely helpful in lowering my allergy symptoms indoors. Definitely glad I gave them a shot!

One of the best investments I’ve made.
Not only does this water purifier make the water taste phenomenal on its own but everything you put the water in tastes better especially coffee. Only wish I would have purchased this earlier. The company seems first rate. I purchased air filter combo expecting it soon.