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Spiffy - The Happiness Shop Reviews 151

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TrustScore 5 out of 5

4.9

Gift Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exciting, useful, and high-quality products, often noting they are exactly as described and illustrated. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the beautiful and careful packaging that makes receiving an order feel like a gift. People also commend the excellent service, noting the team's caring approach, attention to detail, and commitment to customer satisfaction. However, some customers experienced significant issues with their orders, including delays in dispatch and discrepancies between what was ordered and what was received. These instances led to disappointment, especially for those who had previously enjoyed positive experiences with the company.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing delight and... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising the super fast and swift delivery... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as exciting, useful, and... See more

Order

People report positive experiences with order, often highlighting the ease of ordering and prompt delivery,... See more

Service

Customers consistently note positive experiences with service, often describing it as a joy to do business... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuinely, I love this little place, my family and I all work in education and this site is a game changer. The products are exciting, useful and really help. The experience of opening a Spiffy pa... See more

Rated 5 out of 5 stars

Spiffy items are always great quality and do some really unique stationary that can really help when you are struggling with your mental health. The team are caring snd the service is second to none.... See more

Rated 5 out of 5 stars

I’ve been aware of Spiffy since they had their shop in Camarthen and have ordered from them before, so sensing my daughter is a little bit anxious about her imminent start at uni, I thought it wou... See more

Rated 5 out of 5 stars

Love this company and the people who run it. Attention to detail and the personal touch in every order. Supporting a small business is so important and this company go above and beyond to ensure custo... See more

Company details

  1. Gift Shop
  2. Mental Health Service
  3. Pen Store

Written by the company

Spiffy is your helping hand on a journey to true happiness. Whether you're looking for a special gift for a friend or some positive motivation for yourself we have you covered. We pride ourselves on our personal approach, great customer service and top...

Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect shop for sensory gifts

Perfect shop for sensory gifts! I was making a self care kit for my nieces, 2 doing GCSEs and one doing A Levels and Spiffy was the only place that I could find that offered everything I needed at good value prices. Amazing range of products, and more importantly, they were great condition, especially for the price. Thank you!

April 22, 2026
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Rated 5 out of 5 stars

My favourite place to order from

Genuinely, I love this little place, my family and I all work in education and this site is a game changer.
The products are exciting, useful and really help.
The experience of opening a Spiffy parcel is a family-wide excitement. From the lovely message cards to the red tissue paper packaging.
Love it!

April 15, 2026
Rated 5 out of 5 stars

Brilliant

Brilliant. I was kept up to date with the progress of my order and i loved every bit of my order.

April 15, 2026
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Rated 5 out of 5 stars

Spiffy items are always great quality…

Spiffy items are always great quality and do some really unique stationary that can really help when you are struggling with your mental health. The team are caring snd the service is second to none. I truly appreciate the service given and often recommend them to my friends. Thank you, keep up the great work.

April 9, 2026

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