Liveup Sports UK Reviews 

63
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

When asking about the dispatch of the package I was given a generic message to say it would be dispatched soon with no possible time scale. I asked again a few days later when this would be disp... See more

Company replied

Rated 5 out of 5 stars

Came across this little site on Instagram and bought a few items, couldn't believe how cheap they were compared to other sites, delivery was spot on an the items are fab.. looking forward to seeing th... See more

Rated 5 out of 5 stars

I was very surprised at how quicky my item's arrived, just 2 days after ordering. I purchased x2 paddleboards one in red and other in blue. I think they are of a fantastic quality! We took away with u... See more

Company replied

Rated 5 out of 5 stars

Kettlebells are exactly as described Bought the 4kg size and they are small and exactly as they should be ! I’ve have bought other from elsewhere that turned up huge. But these are small and com... See more

Company replied

Company details

  1. Fitness Equipment Store

Information provided by various external sources

Liveup Sports have been creating and manufacturing fitness equipment for your home and gyms for over 12 years. Our focus is on excellent quality and reliable functionality. BSCI & SGI Standards compliant. We develop our products with the help of experienced fitness trainers, physio and rehab experts and only use high-quality materials. All stock is supplied from our Warehouse In Northamptonshire, United Kingdom and sent out tracked via trusted couriers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

good

Good products fast shipping

August 25, 2020
Unprompted review
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Rated 5 out of 5 stars

Absolutely amazing experience using…

Absolutely amazing experience using Liveup sports UK- placed my order and received one part 2 days later; unfortunately half of my order had gone missing in transit (Which can’t be helped and isn’t the company’s fault) and I emailed them the same day explaining the situation.


I had a full response the same day, they contacted the courier and had the equipment that had gone missing re-sent out within the same week, with amazing customer service and contact throughout. Especially during this pandemic and the current situation of lockdown, I couldn’t fault anything- would highly recommend anyone to use this website!

I have already recommended it to family and friends. One has already received her order and is really happy with it.

Many thanks,

Charlie

May 15, 2020
Unprompted review
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Rated 3 out of 5 stars

I ordered a multi gym which in fairness…

I ordered a multi gym which in fairness is a great gym, the reason for scoring a 3 is 2 fold, firstly when I purchased the gym I was told I would get 10% off my first order, this did not happen so I contacted customer services who said they would refund the 10% which I though was great, 2 weeks later I still haven’t had the refund, then secondly I had a nice lady call me the day after purchase to arrange a delivery for the coming Saturday, brilliant, I was told I would get a call on the Saturday morning to confirm time, by 4pm I still hadn’t heard anything, after sending numerous emails I managed to get a message back from the lady that had called me to inform me the van had broken down? Yet it states DPD for heavy delivery’s, anyway a broken down van can’t be helped but my frustration was I had to chase all afternoon to get this information rather than be called and informed, on the Monday a Tuesday morning delivery was arranged, I finally got it later in the afternoon, good products but you need to look at what goes on and promises made I.e 10% refund not actually done

May 5, 2020
Unprompted review
Liveup Sports UK logo

Reply from Liveup Sports UK

Hi Wayne,

A code is automatically sent to your inbox for the 10% when you signed up to our newsletter in the month of April, so apologies if you didn't get this, sometimes they go into your spam/junk folder.

I can see a 10% refund has been applied to your order but depending on your bank this can take between 3-5 days to show.

As your address was close to our warehouse, our personal delivery driver came with your delivery, again we can only apologise for the incident of the broken down van and we made sure your delivery was a priority.

Thank you for placing your order with us, and we hope you are enjoying the multigym.

Thanks,
Liveup Sports

Rated 5 out of 5 stars

still waiting on items to be delivered…

still waiting on items to be delivered as only some of order delivered

April 28, 2020
Unprompted review
Liveup Sports UK logo

Reply from Liveup Sports UK

Hi Carl,

Orders are often sent out in split packages.
Please contact us at info@liveupsports.co.uk if you are missing anything from your order.
Thanks!

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, product is well made and works. No faults at all

April 22, 2020
Unprompted review
Liveup Sports UK logo

Reply from Liveup Sports UK

Hi Liam,

Thanks for your order and review!

Rated 5 out of 5 stars

Super pleased

Super pleased, admittedly it took me a good few hours to put together but it's up and in full use daily 😁couldn't be happier

April 22, 2020
Unprompted review
Liveup Sports UK logo

Reply from Liveup Sports UK

Thank you for your review :)

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Rated 4 out of 5 stars

Weight bench

Afew little issues but sorted immediately by customer service team po 1027

April 17, 2020
Unprompted review
Liveup Sports UK logo

Reply from Liveup Sports UK

Hello Sam,

Always happy to help with any inquiries.
Please contact us at info@liveupsports.co.uk

Kind Regards,
Liveup Sports UK

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