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2.6
36 reviews
Replied to 28% of negative reviews
Typically replies within 2 weeks
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I bought goods from LivingAmsterdam which were not as advertised, and the company agreed to refund my money. At first their emails were friendly and helpful, but no refund arrived, and though I wrote many times, they stopped replying. I do not believe this company is honest or trustworthy and would recommend no one buys from them.
So many great quality decorations, my wife loved everything! Thank you so much!
Fast and good quality. I needed some help and they responded very quickly
I don't think I would order from this company again, though they did try to answer the email I sent to their website. The bird light I bought from them came from China, not the Netherlands as most people would expect. It does work as a dimmable LED light and you can hang it up by a sort of keychain, but the wooden stand doesn't fit snugly into the hole on the underside of the bird. I suppose I could whittle it down to fit, but shouldn't have to and I'm not going to risk sending it back. Apparently, it would have been cheaper on Temu. Some customers in Holland didn't sound too happy either. Caveat emptor!
Reply from Livingamsterdam
Dear Phoebe! Thank you for taking the time to share your feedback. We are sorry to hear that your experience with the bird light did not meet your expectations. We strive to provide products of good quality and to clearly communicate product details, including materials and origin. We understand your frustration regarding the fit of the wooden stand and the difference between the product and what you may have expected. Your input is valuable to us, and we will review this with our product team to see how we can improve future items. If you would like assistance or a possible solution, such as a return or replacement, please contact our customer service at contact@livingamsterdam.nl. We are committed to helping our customers find satisfactory solutions and restoring confidence in our service. Thank you again for your honest review, and we apologize for any inconvenience caused. Kind regards, The LivingAmsterdam Team
Same things what the other reviews said. Website pretends to be Dutch. But products are from China and shipped from China. I also didn’t receive it.
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