Livlab Reviews 

4,059
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Wow! A simple, inexpensive gadget which has transformed my sleep. For years I have suffered from insomnia and been reluctant to take any medication. I found the Dodo after a friend's recommendat... See more

Rated 5 out of 5 stars

HoomKid is a great product and our kids love it. Unfortunately, they pushed too hard the start button that got stuck internally, thus making the storyteller unusable. The customer support was very hel... See more

Rated 5 out of 5 stars

The material is super comfortable and cozy, which helps put you to sleep before even turning on the device. I love how even though it covers your eyes, there’s enough room for you to open them and bli... See more

Rated 5 out of 5 stars

I own their Hoomband , with which I have been very pleased. However the content is supposed to be unlocked for people who have purchased the product. Getting an unlocking key can take a few days a... See more

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 33% of negative reviews

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4.6

All reviews

(4,059)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous

Great audio, comfortable band, battery lasts all night, endless amounts of options for streaming audio.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Blocks out internal and external distractions!

The Hoomband Wireless Speaker headband has been a game-changer for my sleep routine. It's incredibly comfortable and reliable, allowing me to fall asleep every night while listening to my favorite books on Audible. Unlike other brands I've tried, Hoomband never has connection issues, and the battery life is fantastic—it often lasts several days, even when I lose it in the sheets. I'll find it the next night, and it's still charged!

One of the standout features is the ease of use. The app is simple to navigate, and it's perfect if you're into listening to peaceful, relaxing tunes to wind down. I can’t stress enough how much I love this product. I never sleep anywhere without it.

In addition to personal comfort, it's also been a solution to external noise disturbances. My husband has sleep apnea, and I used to worry about his erratic breathing or being kept awake by the sound of his CPAP machine. Now, the Hoomband blocks out those noises completely. It's also a lifesaver when my young adults return home late at night—I no longer wake up from the commotion.

Not only does it help me block out external distractions, but it also quiets the internal head chatter that used to keep me awake. In short, this headband has solved all my nighttime distractions, and I couldn’t recommend it more!

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

No access to return process.

I ordered two devices on the Dodow site. I have tried to return them a number of times. I copied my order number directly from their email to me when I purchased them. I also used the same email address. Whenever I try to return them, it says they can’t find my order number. However, if I have questions about it, then they can find my order number. This is not right. I have been trying to return these and it seems like it’s an automatic block. The minute I hit send, it says it cannot find my order number or email. Any suggestions on what I do now?

Today, October 24th I received a call from their customer service department. The woman was very nice and explained the process to me to return my items. She sent me an email with a link to print a label so that I could return the products. I very much appreciated her call.

October 21, 2024
Unprompted review
Livlab logo

Reply from Livlab

Hi Judy,
Thank you for informing us about this.
We are sorry for the difficulties experienced when you tried to return your item.
It appears that we currently have a little IT issue with the automated return system.
We are glad you could find a solution.
With your help, we could identify this and future clients will be notified to avoid frustrations before we solved the issue.
Thank you very much!

Rated 3 out of 5 stars

Good but not perfect

A good concept, so nice to have headphones I can sleep with! The stories on the app are sometimes the only thing to help me sleep! I wish it was possible to loop them though, I wake up when they finish and have to restart it. My old band wouldn’t hold on to the Bluetooth connection anymore, so I had to buy a new one.

September 29, 2024
Unprompted review
Livlab logo

Reply from Livlab

Hi Christie! Thank you for your review. :)
We are glad you like the Hoomband and sorry that it led you down.
Do not hesitate to contact our customer service that is creative to find solution for these kinds of issues.
Also, the product have a 2-year warranty so if it defects during this time we exchange it! You just need to contact the customer service. ;)
They are here to help!
We wish you good future nights, and hope you will like the new app we will launch soon!
Best regards,
Team Livlab

Rated 5 out of 5 stars

Easy to install and actualize

Easy to install and actualize. Makes me feel so sleepy! EXACTLY what I need. I can hardly keep my eyes open. 👍🏻👍🏻👍🏻👍🏻👍🏻

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

The best headband you'll ever find!

I have been using the Hoomband for over two years and I love it! Finally I'm able to fall asleep listening to my favorite ASMR with no uncomfortable in-ear plugs or bulky headphones! Also, the fabric is soft an so easy to wash! Definetly will keep using it for many more years!

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great sound - Love the app content - Good customer service

Hoomband Set up was a breeze. The sound quality is much better than I expected. Adjusting the band to your ears is simple. Bluetooth connection was very smooth on my Samsung. The quality of the app and the selections for listening are great. you can also choose to listen to whatever you want through your phone when connected by bluetooth. Lots of variety in the type of prgramming available on the app. I will also add that I did have a problem and about a week's delay of m y hoomband due to a shipping mistake but Roxanne the customer service rep was very helpful and got it all worked out for me and I had my Hoomband less than 48 hours after calling customer service. The phone system is quirky making it a little difficult to get through to get the needed help. I also messaged through the website and response was made in less than one business day.

September 17, 2024
Unprompted review

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