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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were let down by their experience overall. Many consumers express deep frustration regarding the extremely poor customer support and completely unresponsive care teams that offer no real help. Reviewers regularly point out that service requests are persistently ignored, delayed for weeks, or prematurely closed without resolving the underlying problems. Some reviewers were not happy with aggressive sales tactics and restrictive company policies that fail to assist buyers during urgent situations. People also note that technicians frequently fail to show up for scheduled appointments, leaving households stranded without a proper water supply. Others experienced severe delays during installation processes and struggled to get basic maintenance performed under active service packages.

What people talk about most

Service

Customers had negative experiences with service, expressing frustration over prolonged delays and a lack of... See more

Customer service

Reviewers highlight negative aspects of customer service, describing it as one of the most frustrating... See more

Product

Consumers express deep dissatisfaction and frustration regarding the product. Reviewers frequently report... See more

Response time

Users describe negative interactions with response time, reporting severe delays and a lack of proper... See more

Staff

Reviewers express deep frustration and dissatisfaction regarding the staff and customer service. Consumers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I am living in the Sompura gate, Bangalore area (562125). It's been a month's time since I raised a service request, but Livepure technicians have not come and resolved the issue. The ticket has been... See more

Rated 1 out of 5 stars

Re:Worst-poor service- JS-2512051103530091Not visited anyone from 5th Dec. If you sent an email to customer service they'll reply that apologise and we resolve the issue but nothing. Cheating customer... See more

Rated 1 out of 5 stars

Livpure has the worst customer service I’ve ever come across. Never buy any Livpure product — they don’t send service technicians on time. I waited 15 days, even while living in a metro city. Th... See more

Rated 1 out of 5 stars

I am extremely disappointed with the service provided by LivePure. I raised a service request on 24th August 2026, and even after more than 7 days, the issue is still unresolved. During... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

115 reviews

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1.2

All reviews

(115)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst Customer Service

worst customer service...
Subscribed a month ago but no response from customer support for installation.
Total waste of money and you they dont have an escalation team to help or get refund.

April 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service

There is no product service after taking the subscription, worst customer service experience and irresponsible. The subscription prices increases without your consent. Total ripoff, Worst service ever!!!!!

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

A product not for everybody

I used to buy 6 months quantity of this supplement. After 1 month of use I gained 1 kg of weight instead of losing it. I reached their customer support who advised me to use it for another month.
Recently (March 19) I made medical analysis to found that my liver enzymes readings are bad. My physician asked me to stop taking any supplements. In fact, I don't have any except LivPure.
I contacted customer support again asking for advice but I received a cold careless reply saying your 60 days refund period has expired and we have nothing to do for you. Next day, another employee contacted me asking for a copy of my medical results which I sent directly. Finally, they agree to make a refund although 60 days period has passed.
I advise any person who thinks of buying this product to do it under full medical coordination and to watch his liver enzymes.

April 17, 2024
Unprompted review
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Rated 1 out of 5 stars

Please do not buy

This company is a total scam. I booked a rental ro service and the salesman promised us that the R.O. would be installed in 24 - 48 hours. It has been a whole week and yet they have not installed the R.O. Whenever I call in the customer service, the only answer I get is that the R.O. will be installed within 24 hours and upon asking for refund, they try to ignore. I really recommend not to buy or rent any service from the company if you do not want to get scammed.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

Charged twice for order

Place an order for the special LivPure was offering and an additional 3 jars. Received a fraud alert from my credit card company. Checked my statement and I have been double charged for my original order. I called ClickBank and they only had records that I was only charged for the original special and the additional 3 bottles. I wound up cancelling my order. Contacted my credit card and they had not paid the charge yet. So they will not pay for either what I ordered or the duplicate order.

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

I'm afraid I think this is a total…

I'm afraid I think this is a total scam. I took three whole bottles and it did nothing. I did however get a full refund (minus shipping costs which from the US to the UK were not cheap). I would not buy this if I were you.

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Tried to cancel order before it shipped…

Tried to cancel order before it shipped but gee it ships as soon as you place your order so that can’t stop it…. How ridiculous does that sound I should have know from that comment what was going to happen. I WAS REFUNDED $127.04 but there was another charge for $85.76 that hasn’t been refunded….. So now I wait..

January 20, 2024
Unprompted review
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Rated 1 out of 5 stars

45 minutes of presentation which could…

45 minutes of presentation which could have been done in 5 minutes.
All of these fast weight loss, neuropathy cures have the same sources. Some exotic plants off the Greek Islands or some other remote area where people live to be 140 years old. Capitalism is great and I hope you have a good conscious selling this scam of of a product and on top of that, your refund policy sucks. One may get 50% back if anything. I’m living proof. You should be ashamed of yourselves for even thinking you are going to continue on with this scam.
I’m sure you won’t post or share this but I felt it was worth a try.
I’ll post on another site.
George
Orange County, Ca.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money!

Absolute rubbish. Expensive and does absolutely nothing only rob you. Guarantee?? Eh, no! By the time it arrives the guarantee will have expired, I don’t think they’d refund it anyway. DO NOT TRUST THIS COMPANY, terrible service and the product does NOT work!

September 30, 2023
Unprompted review
Rated 1 out of 5 stars

Liv Pure

Firstly this product takes 6 weeks to arrive and secondly it doesn't work. I, like many was excited about this product and so when it finally arrived I thought I would help it out by doing exercise videos and walking to help it along. I'm over a month now and haven't lost a pound. Also there are Facebook groups endorsing this but the minute you put in a negative comment it doesn't get past admin. Don't waste your money it's an expensive lesson learned

August 22, 2023
Unprompted review
Rated 1 out of 5 stars

It's a weighting game

I would like to tell you one way or the other that it was good or not so good but I haven't even received my product yet! I paid $243 Canadian to buy three bottles of this liver aid and weight loss supplement and that was almost a month ago. How long does it take to mail something from the US certainly not three and a half weeks. I'm choked. And they have a Canadian website but yet when you buy something they change it to American funds , there's no customer support there's no phone number to phone in Canada. I sent an email with my phone number and my address and all the pertinent information and haven't heard from anybody. And when I went back to see if they had responded they had blocked my message and me from further email Messages. When I tried to phone someone regarding this I was directed to ClickBank and they don't tell you when it's going to be sent or when you're going to get it they just say it's out for delivery. You could be waiting months. They don't even know. There's no reviews and when you try and find some it takes you back to the official website it's like they've got it all redirected back to them and how great they are -wish I could tell you the same.

Amazingly I received the product within hours of writing this review. It took 25 days to get this product and will let you know how it goes. I bought three bottles but will write again in a month. Fingers crossed.

July 19, 2023
Unprompted review
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