LIV Watches Reviews 

253
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. People truly love the stunning aesthetic, premium craftsmanship, and comfortable daily feel of these timepieces, frequently sharing how many wonderful compliments they receive from others. Consumers consistently highlight the rapid shipping times, secure packaging, and a dedicated support team that always goes out of their way to assist buyers. However, some reviewers were not happy with occasional quality defects or inconsistent customer service experiences during their purchase. A few buyers reported experiencing frustrating mechanical problems such as unexpected time loss, moisture fogging inside the dial, and complicated international return procedures.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional build quality and attractive design of... See more

Quality

People report positive experiences with quality, highlighting the exceptional craftsmanship and attention to... See more

Customer service

Reviewers mention positive feedback about customer service, describing the support team as personable, highly... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, memorable, and stress-free... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders arrive extremely fast and right... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience purchasing my LIV watch. I was referred by a friend and reached out requesting a custom combination and they made it happen that day! Placed order Friday and was delivered Monday... See more

Company replied

Rated 5 out of 5 stars

Just received my new Trekker GMT Black Steel - this is my 3rd Liv… I was an early supporter of the P-51 Limited Edition and was so impressed with the build and quality, I came again back not once but... See more

Company replied

Rated 5 out of 5 stars

My experience with LIV was excellent. Great communication about my watch from the onset. It shipped in a very nice box with all the paperwork presented in a classy envelope. The watch itself wa... See more

Company replied

Rated 5 out of 5 stars

The experience of buying this watch was amazing. My salesperson earnest was professional kind and extremely helpful. My husband loves this watch. It is as beautiful in person, as in pictures on the... See more

Company replied


Company details

  1. Watch Manufacturer

Written by the company

Swiss-Made & Swiss-powered men's watches, using Sellita & ETA movements combined with premium materials. We are the best value micro-brand in Swiss watchmaking today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(253)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

I love my GX1 Chrono!

I love my GX1 Chrono!! I spent quite a bit of time looking for a sports watch that had a silicone or rubber strap. I'm so happy that I found LIV. The watch looks great and you can't beat the price for a Swiss Watch. I have an extensive watch collection that includes TAG, IWC, and Zenith. I have literally gotten more compliments on the LIV than my others. My only criticism on the piece is that I wish that it had an illuminating dial.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

My new watch is home

My new watch is home . I was very happy to receive it , good delivery , but , always but , i didn'escape the customs , very efficient to get extra money in peoples bag . The watch is very nice , quite heavy , and my usual watchmaker was also impressed by quality of made , the nice screen , and by the valjou mvt (the on that already had to repare my gx1 auto) a short time ago . The only thing i regret , lets be honest , is phe very poor night reading , and some difficulties to rewind or just adjust the time (chrono pushers to close of the winding system , but anyway , this third liv watch is a top .

October 6, 2022
Unprompted review
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Rated 5 out of 5 stars

Two and counting...

It is good to be able to communicate with passionate people. My first contact with LIV after 5 years was a question about battery replacement for my Rebel-DDC. This eventually led to my new Rebel-AR 1 month later!

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

LIV P-51 Pilot Perfection

The website is very clean, easy to navigate and the information available made the purchase decision with greater confidence.

The P-51 Black/Gray Pilot, is in my opinion, the very best design out there right now. There is character, boldness and balance, in every aspect of the product. It doesn’t hurt that the perfect exterior is matched by some of the best internal movement components.

When the Watch delivers such striking confidence, it enhances the user’s perspective and just focus on LIV-ing the best every single day.

Will be back for more and looking forward to more amazing things from LIV.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

My First LIV Watch, but definitely not my Last!

I'm a watch enthusiast and have been all of my life. Just recently venturing into microbrands and LIV is an amazing watch company. The quality for the price is probably unmatched. I recently purchased their 44mm GX dive watch in Cobalt. Chaz and his group are exceptional to work and communicate with during the purchasing and delivery process. I am confident that they will always be there if I need anything. I would highly recommend giving one of their watches a shot. I don't believe you will be disappointed...

December 8, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing Watch!!

This is an amazing looking watch and the quality is great. It is extremely comfortable to wear and the rubber strap fits perfectly!

November 21, 2022
Unprompted review
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Rated 2 out of 5 stars

Liv Divers Automatic

I have a Divers automatic and while I love the watch it started to lose time after 2 years. I’ve contacted Liv and while the customer service has been good I have to ship to Florida to get it looked at. I’ll also have to pay for repairs! I’ve been using the rubber strap supplied but it’s been cracking between the holes so it needs to be replaced. Of course this is not cheap either. Overall from a company that prides itself in its quality I’ve been disappointed. I’ll probably stump up and get it repaired because I like the watch! I have a TAG for 15 years and it’s been faultless.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

The customer service is top notch!

The customer service is top notch! They are clearly watch enthusiasts and want nothing more than to make every customer look great and be happy! They go above and beyond especially by taking pictures of the watch I was interested in with different bands and buckles so I could see exactly what the combos look like and pick the best options for me!

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Purchased the GX Diver in Orange 44 mm…

Purchased the GX Diver in Orange 44 mm and couldn't be more satisfied. The craftsmanship is very evident as soon as you put it on. I put this watch through my scuba diving,mountain biking,running and it holds up well . I depend on this watch during my work in a busy Emergency Department. It never lets me down.
The customer service is amazing. They are spot on. All companies should take note of their service.

June 30, 2022
Unprompted review

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